Zusammenfassung der Ressource
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What is correspondence ?
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what is business correspondence?
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what is the last method of business communication?
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What is the best way to write a letter?
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To be courteous, clear, complete, concise and correct.
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To be polite, use humour and slangs.
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What is the purpose of writing for business?
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Informe, write an information and greet someone.
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Informe, call to action and persuade.
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What are the parts of a business letter?
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The heading, date, the greeting, the body, and enclosures.
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The Heading, date, the Inside Address, the Greeting, the Subject Line, the Body Paragraphs, the Complimentary close, signature and writer’s identification and Initials, Enclosures, Copies.
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Choose a complimentary close
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Sincerely, yours truly, sincerely yours.
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Dear Mr./Ms. Smith, Dear Sir or Madam:
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what are the different types of letters for business activities?
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Quotation, order, acknowledgement, refusal, complaint and adjustment.
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Quotation, order, acknowledgement and friendship letters.
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When we write a quotation letter, ¿What do we need to know?
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What is order letter?
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Which is the letter that respond to an order letter?
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Quotation letter
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Acknowledgment letter
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How should we write a refusal letter?
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By using courtesy.
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With a blunt answer.
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In a complaint letter, we have to....?
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An adjusment letter usually answer ..... ?
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A complaint letter.
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An order letter.