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BIS

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BIS
Laura C
Quiz von Laura C, aktualisiert more than 1 year ago
Laura C
Erstellt von Laura C vor etwa 9 Jahre
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Zusammenfassung der Ressource

Frage 1

Frage
What is the buying and selling of goods and services over the internet?
Antworten
  • E-business
  • E-commerce

Frage 2

Frage
What are four primary drivers of supply chain management?
Antworten
  • Facilities
  • Invisibility
  • Transportation
  • Business Intelligence
  • Inventory
  • Information

Frage 3

Frage
What are the 3 primary components an organisation should consider when determining its facilities strategy?
Antworten
  • Capacity
  • Transport
  • Location
  • Route
  • Cost
  • Operational design

Frage 4

Frage
Safety inventory is:
Antworten
  • Extra inventory held in the event that demand exceeds supply
  • Average amount of inventory held

Frage 5

Frage
How many Core ERP Components are there?
Antworten
  • 2
  • 3
  • 4

Frage 6

Frage
How many Extended ERP Components are there?
Antworten
  • 2
  • 3
  • 4

Frage 7

Frage
Programs:
Antworten
  • A set of instructions for computers
  • A set of instructions for people

Frage 8

Frage
Sensitivity Analysis:
Antworten
  • Find out how many tables would need to be served to increase profit by 10%
  • Checks if changing the number of items on the menu would have a big effect

Frage 9

Frage
Goal Seeking:
Antworten
  • Find out how many tables would need to be served to increase profits by 10%
  • Investigates what if restaurants opened seven instead of six days a week

Frage 10

Frage
What-If Analysis:
Antworten
  • Investigates what if restaurants opened seven instead of six days a week
  • Checks if changing the number of items on the menu would have a big effect

Frage 11

Frage
Operational CRM:
Antworten
  • day-to-day front office operations
  • back operations, does not deal directly with customers

Frage 12

Frage
Analytical CRM:
Antworten
  • back operations, does not deal directly with customers
  • day-to-day front office operations

Frage 13

Frage
Two of the most important aspects of supply chain management are:
Antworten
  • procurement
  • visibility
  • ERP
  • logistics

Frage 14

Frage
Acronym for the 5 characteristics of high quality information:
Antworten
  • TUPAC
  • TUACC

Frage 15

Frage
A competitive advantage is
Antworten
  • a product or service that an organisation's customer's place a greater value on than similar offerings from competitor's.
  • a product or service an organisation's customer's place less value on

Frage 16

Frage
DSS:
Antworten
  • is a type of Operations Support System and stands for Decision Support System
  • is a type of Management Support System and stands for Decision Support System

Frage 17

Frage
Data is
Antworten
  • context independent
  • context dependent

Frage 18

Frage
How many e-business models are there?
Antworten
  • 4
  • 5

Frage 19

Frage
Metadata:
Antworten
  • provides details about data
  • provides data

Frage 20

Frage
Cluster Analysis, Association Detection, and Statistical Analysis are all forms of data-mining
Antworten
  • True
  • False

Frage 21

Frage
SRM, PRM, and ERM are the 3 current CRM trends
Antworten
  • True
  • False

Frage 22

Frage
ERP stands for Enterprise Recency Planning
Antworten
  • True
  • False

Frage 23

Frage
Knowledge workers are:
Antworten
  • Individuals valued for their ability to interpret and analyse information
  • Individuals valued for their ability

Frage 24

Frage
Knowledge workers use BI along with personal experience to make decisions based on both information and intuition, a valuable resource for any company.
Antworten
  • True
  • False

Frage 25

Frage
Define information system (IS)
Antworten
  • An information system (IS) can be any organized combination of people, hardware, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, hardware, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.
  • An information system (IS) can be any organized combination of people, software, communication networks, data resources, and polices and procedures that stores, retrieves, transforms, and disseminates information in an organisation.

Frage 26

Frage
Potential harms of IT are:
Antworten
  • accurate information
  • privacy
  • inaccurate information
  • infringements on privacy
  • collusion

Frage 27

Frage
What is an open system?
Antworten
  • a system that has the ability to change itself or its environment to survive
  • Apple
  • a system that interacts with other systems in its environment

Frage 28

Frage
End users are:
Antworten
  • people who develop and operate information systems
  • people who use an information system or the information it produces

Frage 29

Frage
IS specialists are :
Antworten
  • people who develop and operate information systems
  • people who use an information system or the information it produces

Frage 30

Frage
Set of operating instructions for computers:
Antworten
  • procedures
  • programs

Frage 31

Frage
sets of information processing instructions that people need:
Antworten
  • programs
  • procedures

Frage 32

Frage
Data:
Antworten
  • context dependent
  • context independent
  • raw facts or observations
  • objective measurements
  • a list of numbers by itself

Frage 33

Frage
A strategy:
Antworten
  • is an overall plan that achieves a specific set of goals or objectives
  • this is not the right answer but I didn't know what to type here

Frage 34

Frage
First-mover advantage:
Antworten
  • Apple iPod
  • occurs when a company can significantly decrease its market share by being first with a new competitive advantage
  • occurs when a company can significantly increase its market share by being first with a new competitive advantage
  • occurs when a company can significantly increase its market share by being second with a new competitive advantage

Frage 35

Frage
Managers use 3 common tools to analyse competitive intelligence and develop competitive advantages including:
Antworten
  • Porter's Five Forces Model
  • Porter's Two Generic Strategies
  • Porter's Three Generic Strategies
  • Value Chain Analysis
  • Value Analysis

Frage 36

Frage
Switching costs:
Antworten
  • costs that make customers reluctant to switch to another product or service
  • only include financial values
  • include financial as well as intangible values
  • changing doctors
  • only include intangible values

Frage 37

Frage
2 ways of reducing buyer power are:
Antworten
  • switching costs, loyalty programs
  • switching costs

Frage 38

Frage
What are 2 ways a company reduce the threat of substitute products?
Antworten
  • offering no additional value
  • offering additional value through wider distribution
  • offering no add-on services making the substitute product less of a threat
  • offering a low quality product
  • offer various add-on services making the substitute product less of a threat

Frage 39

Frage
Product differentiation can be used to reduce rivalry among existing competitors
Antworten
  • True
  • False

Frage 40

Frage
The goal of value chain analysis is to identify processes in which the firm can add value for the customer and create a competitive advantage for itself, with a cost advantage or product differentiation
Antworten
  • True
  • False

Frage 41

Frage
What is the acronym you created for the Information Systems Description Framework?
Antworten
  • GEEII
  • GIIEEv
  • GEEvIIv
  • GEEEI
  • GEvEIvI

Frage 42

Frage
Cube:
Antworten
  • common term for the representation of information
  • common term for the representation of multidimensional information

Frage 43

Frage
The two primary components of a CRM strategy are (i) Operational CRM, and (ii) Analytical CRM.
Antworten
  • Operation CRM: processing for day-to-day front office operations or systems that deal directly with the customers. Analytical CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.
  • Analytical CRM: processing for day-to-day front office operations or systems that deal directly with the customers. Operational CRM: supports back-office operations and strategic analysis and includes all systems that do not deal directly with the customers.

Frage 44

Frage
The primary difference between operational CRM and analytical CRM is the degree of direct interaction between the organisation and its customers.
Antworten
  • True
  • False

Frage 45

Frage
Cache memory that is built directly into the CPU's circuit is called
Antworten
  • secondary cache
  • primary cache

Frage 46

Frage
Cache memory contained on an external circuit is called
Antworten
  • secondary cache
  • primary cache

Frage 47

Frage
Random Access Memory (RAM) is
Antworten
  • volatile
  • nonvolatile

Frage 48

Frage
Read-Only Memory (ROM) is
Antworten
  • nonvolatile
  • volatile

Frage 49

Frage
Primary forces driving the explosive growth of CRM are:
Antworten
  • Decreases revenues
  • Automation/productivity/efficiency
  • Less productivity
  • Competitive advantage
  • Accessibility
  • No advantages
  • Increases revenues
  • No customer demand
  • Customer demands/requirements
  • No accessibility

Frage 50

Frage
Core ERP components are:
Antworten
  • BI
  • Accounting and Finance
  • CRM
  • EBusiness
  • Production and Materials Management
  • Human Resources
  • SCM

Frage 51

Frage
Extended ERP components
Antworten
  • SCM
  • BI
  • Accounting and Finance
  • CRM
  • HR
  • Ebusiness

Frage 52

Frage
A ________ is a standard that specifies the format of data as well as the rules to be following during transmission.
Antworten
  • router
  • protocol

Frage 53

Frage
TCP/IP stands for:
Antworten
  • telecommunication protocol/Internet protocol
  • transmission control protocol/internet protocol

Frage 54

Frage
The most popular network _________ used are Ethernet and __________
Antworten
  • protocols, TCP/IP
  • routers, extranet

Frage 55

Frage
An IP address is a unique ________ number that identifies the location of a computer on a network
Antworten
  • 64-bit
  • 12-bit
  • 32-bit
  • 44-bit
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