Friendsurance Quiz Part IV: Insurance Basics

Beschreibung

Core Knowledge about Insurances!
katja.karg
Quiz von katja.karg, aktualisiert more than 1 year ago
katja.karg
Erstellt von katja.karg vor mehr als 8 Jahre
18
0

Zusammenfassung der Ressource

Frage 1

Frage
What is the difference between an Insurance broker (Versicherungsmakler) and an Insurance agent (Versicherungsvertreter)?
Antworten
  • There is no difference.
  • An insurance agent works for a specific insurance company, while an insurance broker offers a variety of insurance policies from different insurance companies.
  • Insurance brokers only mediate property insurance, while insurance agent mediate life insurances.

Frage 2

Frage
What is the Admin Tool used for primarily?
Antworten
  • To collect and save contact information’s of partners
  • It is a marketing tool to analyze and evaluate customers activity
  • The insurance companies and the current procedure (upgrade/cross selling) are being stored here

Frage 3

Frage
If it says „Anbindung über Pool“ for i.e. Alte Leipziger in the AT, does that mean we only serve them via a pool?
Antworten
  • No
  • Yes
  • Maybe
  • It is possible that we do household, liability insurance directly with Alte Leipziger, while the other segments, such as life and health insurance, is being dealt with via pools. So just because it says „Anbindung über Pool" does not need to mean just pools.

Frage 4

Frage
What does „Korrespondenzmakler“ mean?
Antworten
  • We have a special cooperation with the insurance company, i.e. they pay us higher provision.
  • We have no cooperation with them, but still serve their customers on a free basis (no commission).
  • It’s the same as insurance broker or tight agent.

Frage 5

Frage
If it says „keine Anbindung“ what does that exactly mean? (Especially for Support)
Antworten
  • They cancelled our „Courtagezusage“ (contract).
  • We have a cooperation with them.
  • We have no cooperation with them at all and we act as an „Korrespondenzmakler“.

Frage 6

Frage
What do we mean when we say „upgrade“?
Antworten
  • We cancel the customer's contract.
  • The customer finalizes more than just one contract with Friendsurance.
  • We adjust the deductible of an existing contract, so that the premium difference can become a cash back for the customer.

Frage 7

Frage
What do we mean when we say „cross-selling“?
Antworten
  • We put the customer in a policy with a deductible.
  • The customer already possesses an insurance policy and does not need any further handling.
  • Cross selling generally means selling additional contracts to an existing customer, e.g. to make sure the customer has insurance contracts where they can get a cash back. But it can also mean that his/her existing insurance tariff does not support our claim-free-bonus (schabo) and therefore we need to transfer him/her to another insurance carrier which offers the bonus.

Frage 8

Frage
What is a „Maklerbetreuer“ (Broker support)?
Antworten
  • A person provided by the insurance company to support insurance brokers
  • An online platform where insurance brokers can ask questions (FAQ)
  • A cooperation partner of Friendsurance

Frage 9

Frage
What is meant by „Bestandsübertragung“?
Antworten
  • New insurance tariffs that are being published yearly by insurance companies.
  • It’s a function in the Admin Tool.
  • A customer switches from his/her old broker to Friendsurance, so that Friendsurance becomes the broker and is registered as such by the insurance company.

Frage 10

Frage
How many cooperation partners does Friendsurance have?
Antworten
  • More than 4
  • More than 70
  • More than 27

Frage 11

Frage
What are the only insurance segments (Admin-Tool) where Support asks directly for a „Bestandsübertragung“?
Antworten
  • All property insurances
  • Life,- and health insurance
  • Household, Liability insurance and legal insurance

Frage 12

Frage
What broker pools do we have a cooperation with?
Antworten
  • PMA, Blau Direkt, Fond Finanz and Jung, DMS & Cie
  • PMA, Blau Direkt, Aurora and Maxpool
  • PMA, Blau Direkt, Maxpool and Fond Finance

Frage 13

Frage
What company do we have an agreement with concerning the electronic signature?
Antworten
  • Is2 “insign”.
  • SignoTec
  • DocuSign
Zusammenfassung anzeigen Zusammenfassung ausblenden

ähnlicher Inhalt

Insurance (1)
Daniel Freedman
Insurance (2)
Daniel Freedman
Insurance
b_serong
Friendsurance Quiz Part I: Vision, Mission & Basics
katja.karg
Friendsurance Quiz Part II: The Product
katja.karg
Friendsurance Quiz Part III: Marketing Basics
katja.karg
Friendsurance Quiz Part V: HR, Team & Culture
katja.karg
T017 Insurance
tsn_07
Basic Insurance Concepts & Principles - exampdfs 01
shuiziliu
Basic Insurance Concepts & Principles (Fourth Edition - 2013) from SCI website
shuiziliu
Basic Insurance Concepts & Principles - exampdfs 02
shuiziliu