9244592
Beschreibung
Quiz von Nico Saborowski, aktualisiert more than 1 year ago
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Erstellt von Nico Saborowski
vor etwa 7 Jahre
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Frage 1
Frage
When a lead is converted, it becomes an Account, Contact, and optionally an Opportunity. With Territory Management enabled, Account (Territory) Assignment Rules will fire, which may assign the new Account to a Territory (or possibly multiple Territories).
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True
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False
Frage 2
Frage
ROI Analysis report is available in Salesforce.
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True
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Flase
Frage 3
Frage
Existing triggers that meet the workflow rule criteria trigger the rule.
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True
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False
Frage 4
Frage
A clear benefit of using an Import Wizard instead of the Data Loader is the ability to prevent data duplication.
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True
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False
Frage 5
Frage
Sending an email to a customer from the Case does not reset the case escalation.
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True
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False
Frage 6
Frage
Who can import data for all users?
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Only Administrators
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Only users with a special role
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Administrators or any user with Modify All Data permissions in their profile
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Any user with Modify All Data permissions in their profile
Frage 7
Frage
How many fields (columns) can be displayed on a Customizable Related List?
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40
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30
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20
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10
Frage 8
Frage
Premier Support is not free in PE.
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True
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False
Frage 9
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Which is functionality of a Lead Auto-Response Rule? (Check all that apply)
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You can create response rules based on any attribute of the incoming case or lead.
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The email responses are listed in the Activity History related list of the lead or contact.
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Response rules for leads and cases determine the email template to use when responding to cases and leads captured via Web-to-Lead, Web-to-Case, Email-to-Case, or your Self-Service portal.
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None of the above
Frage 10
Frage
What objects in Org Wide Defaults allow you to do a public read/write/transfer?
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Accounts
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Opportunities
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Leads
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Cases
Frage 11
Frage
Which of the follwing date objects affect customized forecasts? (Check all that apply)
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Opportunity Close Date
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Product Date
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Opportunity Creation Date
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Schedule Date
Frage 12
Frage
Which statement is true regarding Data Validation Rules? (Check all that apply)
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Validation rules can contain a formula or expression that evaluates the data in one or more fields and returns a value of "True" or "False."
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Cannot be turned off by the user but it can be modified by the user.
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Validation rules include an error message to display to the user when the rule returns a value of "True" due to an invalid value.
Frage 13
Frage
Custom report types allow you to define report criteria from which users can run and create custom reports. With custom report types, you can enable users to create reports from predefined standard and custom objects, object relationships, and standard and custom fields that you specify.
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True
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False
Frage 14
Frage
How many custom tabs can you have in EE?
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10
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15
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20
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25
Frage 15
Frage
What key (non-obvious) features are FREE in PE? (Check all that apply)
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Customizable Forecasting
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Additional 10 MB file storage
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Data Validation
Frage 16
Frage
How many Account or Contact records can a standard user import per session?
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250
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300
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500
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1000
Frage 17
Frage
For which objects can you enable Fields History Tracking?
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Accounts, cases, contacts, contracts, leads, opportunities, solutions, and custom objects
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Accounts, cases, contacts, contracts, leads, opportunities, solutions but not custom objects
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Accounts, contacts, leads, opportunities, solutions, and custom objects
Frage 18
Frage
Select the information included in the Company Profile. (Check all that apply)
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Login IP Ranges
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Fiscal Year
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Business Hours and Holidays
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My Domain
Frage 19
Frage
Where would you make a field required? (Check all that apply)
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In the setup
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User role
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Page layout
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When creating a new Custom Field
Frage 20
Frage
How many custom fields can you have per object in EE?
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500
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1000
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50.000
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Unlimited
Frage 21
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How many Roll-Up Summary fields can be created per object?
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10
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12
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20
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24
Frage 22
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Formula fields are recalculated only once, when you first view the record.
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True
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False
Frage 23
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How many custom objects can you have in EE?
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100
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200
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250
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500
Frage 24
Frage
You can use Sharing Rules to override organization wide defaults.
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True
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False
Frage 25
Frage
Field-Level Security provisions how the profile views/sees the field on the page layout. Option are : Visible or Read Only.
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True
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False
Frage 26
Frage
What standard fields are created with every custom object?
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Created By, Currency, Division, Last Modified By, Name, Owner
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Object ID, Created By, Currency, Division, Last Modified By, Name, Owner
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Users can define the standard fields to be created in a custom obects.
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None of the above
Frage 27
Frage
You can rename/relabel all Salesforce tab.
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True
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False
Frage 28
Frage
When can inactive assignment rules be run on leads?
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During Lead mass deletion
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During Lead import
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During Lead export
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During Lead transfer
Frage 29
Frage
When you define a Data Validation Rule, you must also define ______.
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A role
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An error message
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A profile
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An email
Frage 30
Frage
How does a Profile differ from a Role?
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A Profile defines HOW users see records and WHAT they can do with them, but the Role defines WHICH records a user has access to.
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A Profile defines WHICH records a user has access to but the Role defines HOW users see records and WHAT they can do with them.
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A Profile is defined at the a Role Group level.
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A Role is defined at the Profile Group level.
Frage 31
Frage
How many apps can you install?
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15 for PE and 100 for EE (also take custom tab and object limits into consideration).
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25 for PE and 10 for EE (also take custom tab and object limits into consideration).
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5 for PE and 10 for EE (also take custom tab and object limits into consideration).
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5 for PE and 100 for EE (also take custom tab and object limits into consideration).
Frage 32
Frage
Where do active currencies live? (Check all that apply)
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Company Profile
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User record (Personal Setup)
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Opportunity (Record)
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Forecasts
Frage 33
Frage
Which of the following does Salesforce provide for restricting login access to the application? There are 3 correct answers.
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Organization-wide IP restrictions
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Organization-wide login hour restrictions
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Profile-based login hour restrictions
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Profile-based IP restrictions
Frage 34
Frage
Which of the following records can not be mass transferred?
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Open Cases
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Closed Cases
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Closed Activities
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Open Activities
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