Barriers to Communication and Solutions

Beschreibung

communication skills Karteikarten am Barriers to Communication and Solutions, erstellt von marinamcantwell am 19/05/2013.
marinamcantwell
Karteikarten von marinamcantwell, aktualisiert more than 1 year ago
marinamcantwell
Erstellt von marinamcantwell vor mehr als 11 Jahre
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Zusammenfassung der Ressource

Frage Antworten
Barrier 1 language Avoid jargon Avoid use of slang Eliminate typos before sending a report
Barrier 2 Non - verbal learn to control body language that undermines the message you want to put across
Barrier 3 Poor listening Listen actively
Barrier 4 Problems with perception Be aware that others will perceive situations differently to you
Barrier 5 Attitudinal Barriers e.g Stereotyping Prejudice Attribution Don't judge people by appearance More inclusive approached to educations Build up a more accurate picture of people.
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