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Bacharel em Ciência da Computação Governança de TI Flashcards on Untitled_1, created by larissab on 11/07/2013.
larissab
Flashcards by larissab, updated more than 1 year ago
larissab
Created by larissab over 11 years ago
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5 fases do ciclo de vida ITIL (LIVROS) - Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement
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