Created by Heather Martin
almost 6 years ago
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Question | Answer |
When you log onto a website or online application, you have an expectation about how the site will function in response to your interaction. For example... | A website takes too long to load = the person you are interacting with isn't looking at you or is ignoring you |
What if the site asks too early for your personal information = a person getting too personal with you | The website doesn't save your information = person not knowing you or remembering you. |
Works Cited: Weinschenk, S., PH.D. (2011). 100 Things Every Designer Needs to Know About People [Kindle]. pg, 151 |
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