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Description
Flashcards by Charlotte P, updated more than 1 year ago
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Created by Charlotte P
almost 3 years ago
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| Question | Answer |
| What is the purpose of Personas? | Personas are used to better understand the stakeholder requirements, point of view and align the solution with the stakeholder need. |
| At what Horizons are Personas used? | Iterative Horizon (IH) and Delivery Horizon (DH) |
| Personas are ________characters created to help BAs understand the ____-________ interaction. | fictional user-solution |
| What can be assigned to a 'Persona'? | Name, personality, family, work background, skill level, personal attitudes & behaviour patterns. Can also include a picture and short 'day in the life'. |
| Elements of Personas? N____ & I_______ T _____ & C____________ M_____________ N_________ | 1. Name & Image 2. Traits & Characteristics 3. Motivations (how & why stakeholder interacts with solution) 4. Needs (basic = safety, high-level = need for acceptance) |
| STRENGTHS of Personas? | - Facilitates a shared understanding of specific requirements for different sets of users - Provides a 'human face' to create empathy - Solutions guided by how well they meet the needs of the personas - Helps stakeholders to avoid projecting their own values & biases onto the solution |
| WEAKNESSES of Personas? | - Risk of creating unrealistic personas - May distance team from real user community - Personas need to be reviewed & updated regularly to ensure they are relevant |
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