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| Question | Answer |
| What systems are required and parts of project management? | Recognition and reward systems |
| Who is responsible for improving team's competencies | Project manager |
| In which pm process is HRM is primarily done? | Executing |
| Should roles & responsibilities like: assisting PM, responsibilities at meetings... be formally defined? | YES. All roles and responsibilities must be formally defined |
| If not stated, which organization structured should be assumed? | Matrix |
| If it is matrix structure, which topics should be expected? | Motivation theories and Powers of the project manager |
| Who plans a project? | The team |
| Who coordinates a project? | Project manager |
| Should PM continually confirm resource availability? | YES |
| What is a project team composed of? | Project manager Project management team/staff (assisting project manager) Team members (do the work) |
| Are team building activities required? Who plan them? | YES. Project manager. |
| Is team member performance part of HRM? Who tracks the performance? | YES. Project manager. |
| What are PMI-isms HR responsibilities for PM that you might not expect in common sense? | Confirm availability of resources assigned (why not Check?) Make sure team members' needs are taken care of |
| What to do to assess "team effectiveness" | Perform "team performance assessment" |
| "team performance assessment" vs "project performance appraisals" | PPA focuses on individuals and in process "Manage Project Team" TPA focuses on the project team an in process "Develop Project Team" |
| What does "situational leadership" mean? | PM must use different leadership approaches. Initially: more directive, later: more coaching, facilitating and supporting |
| What is conflict? | Inevitable consequences of organizational interactions |
| Are conflicts all bad? | NO. They actually present opportunities for improvement |
| The 7 sources of conflicts? | Schedules Project priorities Resources Technical opinions Administrative procedures Cost Personality (the least likely) |
| Which conflict handling method are generally considered the best? | collaborating problem-solving |
| Which conflict handling method are generally considered the worst? | forcing |
| Theory X? | |
| Theory Y? | |
| Legitimate power (AKA Formal power) | Tell team what they should be working on. Given by: PM title |
| Reward power | Give someone with something he desires Given by: PM title Should be Win-Win rewards |
| Expert power | Lead by example. Administer info, knowledge or expertise to others Given by: background, level of experiences and knowledge in the fields |
| Referent power | Have access to powerful people and show the team how they stand to benefit and would love to be associated with you |
| Punishment power | Enforce compliance. Given by: PM title "Praise in public, reprimand in private" |
| What powers a person has when given the job title of project manager? | Legitimate, formal, penalty and reward Expert power MUST be earned not be given by a title |
| "I can't deal with this issue now." Which conflict resolution technique is this? | Withdrawal (delay an issue is called withdrawal) |
| A project has several teams. Team A's bad performance impacts Team B's. Who should the Team B's leader meet with? | Both the Project Manager and the Team A's leader (those who involve in a problem must resolve the problem) |
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