Sales Process (Workflow)

Description

yutw
sales@rainforestfood
Mind Map by sales@rainforestfood, updated more than 1 year ago
sales@rainforestfood
Created by sales@rainforestfood over 9 years ago
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Resource summary

Sales Process (Workflow)
  1. Leads
    1. Prospect/Opportunity (qualified leads) with defined needs/requirements (product/ volume/ time frame)
      1. Sales
        1. After- Sales
          1. Courtesy Call/Email
            1. Follow Up Communication
              1. Within 7 days (Satisfaction level: delivery/products/ process)
              2. Order Dispatch Day
            2. Payment Process (Proforma Invoice/ Order Confirmation)
              1. Product Preparation/Packing
                1. Order Dispatch
                  1. Order Delivery
                    1. Final Sales Invoice
              2. CAM
              3. SDM
                1. CAM
                  1. REMEMBER! % Confidence!
                    1. Proposal/ Sales Quotation
                      1. Negotiation
                        1. Decision
                      2. WON
                        1. LOST/ CANCELLED
                          1. REMEMBER!Provide the exact reason
                        2. SDM-Sales Development Manager
                          1. Leads from NEW/NOT active Contacts
                            1. Sources
                              1. Trade Shows
                                1. Alibaba
                                  1. "Old" Data Base
                                    1. Website
                                      1. Web Search
                                  2. CAM-Customer Account Manager
                                    1. Leads from EXISTING Customers
                                  3. The process must be recorded/followed in CRM
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