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427319
Mail Etiquette
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Mind Map by
Arbi
, updated more than 1 year ago
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Created by
Arbi
almost 11 years ago
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Resource summary
Mail Etiquette
Be thoughtful and polite
Start every email with a greeting. Make sure to use an appropriate salutation.
Never forget to include a closing phrase at the end of the message, e.g. Best regards, Sincerely, or Thank you
Do not forward email messages without your personal comment or a short personal note; otherwise this may sound impolite.
Use proper grammar, spelling and punctuation
Use a proper sentence structure in your email messages
Do not type your message in ALL CAPITAL LETTERS
Avoid using informal words like "coz", "ain't", "gotta", etc.
Make it easy to read and understand your message
Use complete sentences
Include all necessary details
Make your message brief and to the point
Check it twice before you send
Before clicking Send, reread your email to make sure it is not emotionally charged or impolite.
Spell-check your message before sending
Make sure the Subject field in not empty
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