research and development is a form of innovation directly associated with the technical development of existing products or
processes, or the creation of new ones
large businesses spend vast sums of money on R and D
R and D is important in all industries from pharmacies to household goods
R and D is important because it can help extend the product life cycle by developing new ways to use existing products or by
indicating new strategic directions for the company
there is no one single way to conduct R and D, but to be at its most effective R and D requires good planning, teamwork ,
communication and leadership.
there are many number of stages between thinking of an idea and launching a product
Steps:
think of an idea—concept test—research the market—cost the idea—build the prototype—carry out a test
launch—launch—review
this process can take a long time for example up to 15 years for a new drug in pharmacy
many ideas do not get to the production stage because it is too costly or the market does not seem large enough
Advantages of R and D
gives the business a competitive advantage
extends the life of an existing product
opens up new markets
enhances the prestige of the company
motivate the workforce
leads to improvements in quality
reduce costs
Disadvantages of R and D
there may be opportunity costs
R and D may be in the wrong directly
R and D is time consuming— the R and D workforce
is tied to a project for years for the company during
the time
R and D can be fiercely competitive
R and D can become bureaucratic and non-productive
there may be ethical issues involved
Marketing aspects of R and D
innovation is essential for any business
quality can be improved through methods such as Kaizen or approaches such as TQM, but most businesses do not simply
develop a product and then leave it unchanged for ever.
if business fails to
innovate, they may lose
market share against
existing competitors who
innovate, or against new
entrants with refreshing
ideas and new products or
services
in the Boston
matrix of their
product portfolio
their ‘cash cows’
may become
‘dogs’
R and D can also allow the
business to find gaps in
existing markets, or to open
up new markets entirely
it is also important to develop
goods and services that address
customers’ unmet needs, which
is why the marketing department
and the R and D department
should work together
this information can then help
the R and D department develop
the items for which there is a
market demand
the absence of a dialogue
between the marketing and
R and D could have
unfortunate, costly
consequences
this is a key
premise of
market
orientation, as
opposed to
product
orientation
marketing and R and D also
overlap on the important issue
of intellectual property rights
those property rights fall into different
categories: patents, copyrights, and
trademarks
their ownership by the business
constitutes a valuable asset that needs to
be protected; without this protection, the
business could lose its edge and the
competition may be able to develop
identical products
Patents
when individuals or businesses invent products or production processes, they should take out a patent to protect their idea
once the patent has been bought, it gives the individuals or businesses undisputed rights to exclude anyone else from making
the product exactly to the specifications laid down in the patent, usually for a period of up to 20 years
after that time, the individuals or business can of course renew the patent
a patent on one product does not stop anyone producing similar products, but they must not be exactly the same
Copyrights
copyright is similar to a patent
it originally applied to written material but has now been extended to cover other artistic forms of media presentations such as
cartoons, music and films
the individual or business is protected for a period of time from the unlawful copyright of the material
nowadays,s it has become a major source of concern for major records companies and film procures, especially with the
introduction of file-sharing sites on the internet
Trademarks
a final form of intellectual property rights is that of trademarks
conventional trademarks include logos, slogans, design, and phrases
these are split into two general forms
there are non-conventional trademarks, which are qualities that are distinctive to the design
All these intellectual property rights help to ensure that the business can:
have first mover advantage
increase profit margins
safeguard continuity of production
develop brand loyalty
have time to develop new products
financially benefit form tis creativity, innovation and R and D.
Types of innovation
although all innovations are different, it is possible to distinguish between types of innovation
the two types of innovations that are the easiest to understand are about the product itself (product innovation) and
(process innovation)
Product innovation
a type of innovation when new products are created, or improvements to existing products are made
example: tv to flatscreen tv
Process innovation
a type of innovation where some parts of the
manufacturing or service delivery are improved
example: JIT system
if it is services, it can involve both types of innovation
example: e-commerce, the ability for customers to track
online the progress and location of an item they have
purchased
the others refers to the
impact the new product
or service may have on
the whole industry and
is called ‘paradigm
innovation’
Positioning innovation
refers to the use or perception of a new product or service
the word positioning means (the marketing sense, in relationship to competitors) as with a product position map
the focus is on the business environment and the competitive context
Paradigm innovation
refers to an innovation so important that it may change the industry itself
the focus is on the impacts, both short and long term of the new product or services
Forms of creativity
faced with a new situation or an unknown problem you could apply methods and approaches that you have used before, or try
new methods and new ways of thinking
the type of creativity is adaptive creativity and innovative creativity
one form is not better than the other- they are complementary
they correspond to different creative styles some people tend to display an adaptive style of creativity and others an innovative
style of creativity
Adaptive creativity
a form of creativity that transfers and applies existing forms of thinking and problem solving to new scenarios or different
solutions
Innovative creativity
a form of creativity that generates new forms of thinking, addressing problems form an unusual perspective
Characteristics of adaptive style of creativity
takes a disciplinary approach
shows systematic, linear thinking
needs more structure
prefers incremental changes
solves problems by adapting, refining and improving the current paradigm
thinks ‘inside the box’
Characteristics of innovative style of creativity
takes a interdisciplinary approach
shows divergent thinking
needs less structure
prefers radical changes
solves problems by breaking, modifying, and replacing the current paradigm
thinks ‘outside the box’
Factors affecting R and D
many factors affect the ability of an individual,
a team, or a business to innovate successfully
organisational structure
if an organisation has a rather low-risk, role-based, bureaucratic or autocratic culture,
innovation may then be very limited
the fear of failure can
outweigh the rewards of
success, on the other hand,
democratic or
collaborative
organisational cultures
may foster risk taking and
view creative input as a
valuable resource
Past experience
a proven track record of innovative practices can
help develop the expectations for future changes and
can act as an archive of ‘what has worked in the past’
it shapes and frames the R and D strategy of the organisation
Technology
it can play a leading role in the development of ideas, especially with
computer-assisted design and the use of the internet
The place of change
some industries are more responsive to change than others
Finance
the amount of finance available
and particularly the R and D budget, can limit the amount of
innovation a business may be able to achieve
in high-tech industries, businesses may be less able to stay ahead of the market for long, as the pace of development is so
fast
The level of competition
the more competition there is in a market, the more of an incentive there is
for businesses to create the competitive edge brought about by innovation
HR
the number of workers, their skill sets and the amount of time
allocated to innovation will all have an impact on their ability to
innovate
tied into the availability of finance is the related field of available workers to innovate
Legal constraints
whether in the development stage or in the implementation stage of a product, there are many legal concerns that a
business must take into account
Ethical considerations
even when some innovations are possible legally, some stockholders may have strong ethical concerns about testing new
cosmetic products or animals