100. People Value A Product More Highly When It Is In Front Of Them

Description

This point touches on how people perceive the value of an item in person versus a text description or picture of it.
Tianne Barclay
Note by Tianne Barclay, updated more than 1 year ago
Tianne Barclay
Created by Tianne Barclay about 4 years ago
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Why Does It Seem To Cost More?

In person we can analyze a product physically and determine how much we are willing to pay for it. If we see a picture of the same product or a text description, do we value it just as much?   Research Study Ben Bushong and a team of researchers in 2010 decided to test if people are willing to pay more for a product if they are presented in person than if they see a description or picture of it. It was recorded that the text description and picture were at the same level but people bid a lot more on the physical product. They also tried presenting a sample of the product to taste as well as placing the physical product behind a plexiglass and people still were not willing to pay as much as if they had the physical product in hand. Below are the various results.

It is believed that a physical product acts as a conditioned stimulus which elicits a particular response. An image or text can also be a conditioned stimulus but would not trigger a response as great as the actual item.

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Takeaways

People are willing to pay more for a product if it is in front of them. Physical products are conditioned stimuli that trigger the brain more than pictures and text.

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