1339451
Description
Quiz by Serge Escobal, updated more than 1 year ago
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Created by Serge Escobal
about 10 years ago
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Question 1
Question
If the End User failed to verify his/her account, the Service Desk should advise the user to contact his/her __________ to have the password reset.
Answer
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PIO
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SIO
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ATTORNEY
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IVD
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Human Resources
Question 2
Question
Seth sent an email to Service Desk to have a new user to be added in the Distribution List -ADMIN-HR-EMEA-ALL. SD will need to create a...
Answer
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INCIDENT TICKET and Assign to the Resolver Group
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SERVICE REQUEST TICKET and Perform the Task and Resolve the Ticket
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SERVICE REQUEST TICKET and Assign to the Resolver Group
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INCIDENT TICKET and Perform the Task and Resolve the Ticket
Question 3
Question
Jenny summer have this email address: jenny.summers@cargill.com; she is an External User
Answer
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TRUE
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FALSE
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UNDECIDED
Question 4
Question
Which Cargill websites do you refer the user to for Requesting a new iPhone.
Answer
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http://helpdesk.cargill.com
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https://userprovisioning.cargill.com
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http://mobility.cargill.com
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http://www.ds.cargill.com
Question 5
Question
Which website have the capability of Resetting AS400 log ins for the End Users?
Answer
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http://infoquest.cargill.com
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http://helpdesk.cargill.com
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http://gsdkb.cargill.com
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https://iseriespassword.cargill.com
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