14175547
Question 1
Question
Which of the following is a management issue central to strategy implementation and execution?
Answer
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devising policies
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revising reward and incentive plans
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developing an effective human resources function
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minimizing resistance to change
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all of the above
Question 2
Question
Which of the following is NOT true about objectives?
Answer
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they should use terms like "maximize", "minimize" and "as soon as possible".
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they should be consistent.
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they should have an appropriate time dimension.
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they should be communicated troughout the organization.
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they should be measurable.
Question 3
Question
Considerable time and effort should be devoted to assuring objectives are well conceived because they represent the basis for
Answer
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monitoring progress toward long-term objectives.
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allocating ressources.
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evaluating managers.
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establishing divisional priorities.
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all of the above
Question 4
Question
What term is used to describe specific guidelines, methods, procedures, rules, forms and administrative practices established to support and encourage work toward stated goals?
Answer
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policies
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long-term objectives
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strategies
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values
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annual objectives
Question 5
Question
Which is NOT a characteristic of policies
Answer
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represent the basis of allocating ressources
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let both employees and managers know what is expected of them
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allow coodination across organizational units
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reduce the amount of time managers spend making decisions
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provide a basis for management control
Question 6
Question
what are the three categories of approches for managing and resolving conflict?
Answer
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avoidance, defusion, and confrontation
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avoidance, apathy, and defusion
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defusion, apathy, and avoidnance
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ignorance, indifference, and apathy
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indifference, avoidance, and role-playing
Question 7
Question
Which approch for managing and resolving conflict involves exchanging members of conflicting parties so that each can gain an appreciation of the other's point of view?
Answer
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confrontation
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avoidance
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defusion
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compliance
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resistance
Question 8
Question
why do changes in company strategy often require changes in the way an organization is structred?
Answer
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structure should be designed to facilitate the strategic pursuit of a firm.
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structure dictates how objectives and policies will be established.
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sturcture dictates how ressources will be allocated.
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all of the above.
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none of the above.
Question 9
Question
What type of organizational structure promotes specialization of labor and allows rapid decision making?
Answer
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Divisional structure by product
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Functional structure
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Divisional structure by customer
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Strategic business unit
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Matrix structure
Question 10
Question
What is the most complex form of organizational structure?
Answer
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Divisonal
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Strategic Business Unit
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Matrix
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Functional
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Geographic
Question 11
Question
Which way of adapting organizational structure is primarily concerned with shareholder well-being rather then employee well-being?
Answer
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Benchmarking
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Reengineering
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Product redesign
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Process management
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Restructuring
Question 12
Question
All of the following are ways and means for altering an organization's culture EXCEPT
Answer
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recruitment
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restructuring of an organization's design
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role modeling
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retrenchment
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mentoring
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