Question 1
Question
A marketing manager has an engagement program with emails that have been activated and approved. The stream cadence has been set up, and the program turned on, but after the cast date, the manager can see that emails are not sent. Which step has been missed?
Answer
-
The quality of the deliverability is not checked.
-
Members have not been added to the engagement program.
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The CRM sync with the engagement program is not activated.
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The engagement score has not had sufficient time to calculate.
Question 2
Question
A content marketing manager has 1000 leads in an engagement program, 110 of which have exhausted all the content. The content marketing manager recently completed a new white paper and has added the new content into the program at the top of the only stream in the program.
How many leads will receive the new white paper at the next cast, assuming there are no deliverability issues and no additional people will be added to the program?
Question 3
Question
To personalize an email, a marketer wants to use different types of tokens. What is an incorrect use of a token in an email asset?
Answer
-
Date Token
-
Trigger Token
-
Company Token
-
Email Script Token
Question 4
Question
Which asset type can be used in an engagement program stream?
Answer
-
Email
-
Hosted URL
-
Landing Page
-
Email send program
Question 5
Question
Where is the number of email addresses unsubscribed from an Email Send Program found?
Question 6
Question
Which type of reporting is impacted by the acquisition program?
Answer
-
Program Dashboard
-
Email Performance Report
-
Lead Performance Analyzer
-
Program Performance Report
-
Landing Page Performance Report
Question 7
Question
Which two columns on the Program Performance Report are calculated using acquisition program?
Answer
-
New Names
-
Total Members
-
Revenue per New Name
-
Cost per Member (USD)
-
Cost per New Name (USD)
-
Revenue per Member (USD)
Question 8
Question
A marketer ran a program and did not assign a program status with success. The marketer now wants to run a program performance report to find the cost per success for the program. What will occur?
Answer
-
The report will return an error for cost per success.
-
The report will return a null value for cost per success.
-
The report will identify the last program status as a success and calculate based on that.
-
The report will identify the first program status as a success and calculate based on that.
Question 9
Question
A Contact Us form and landing page are located in a program. Which acquisition is automatically set if a new lead fills out the Contact Us form?
Question 10
Question
A marketing manager recently launched a landing page with the following URL: go.marketo.com/Pricing. The manager is keeping the page content the same, but wants to update the URL to go.marketo.com/Product-Costs. How should this update be done?
Question 11
Question
A marketer needs to comply with Canada's Anti-Spam Legislation. On the landing page forms, an opt-in checkbox is provided for those who enter Canada in the Country field. Which form functionality should be used?
Answer
-
Mask Input
-
Visibility Rules
-
Field Dependency
-
Targeted Selections
Question 12
Question
A marketer has a field on a form where a lead can indicate products of interest. The corresponding field in the CRM contains product codes, but the marketer wants to display the full product names on the form. What should the marketer do?
Answer
-
Use a custom Visibility Rule to change the picklist items
-
Use Mask Input to change the display value of the picklist items
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Use a different Display Value and Stored Value in the picklist items
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Use Progressive Profiling to change the display value of the picklist items
Question 13
Question
A marketing manager wants to run a batch Smart Campaign to process leads that were both created by form fillout today and who also visited the company's pricing page. Which rule logic should be used when setting up the Smart List?
Answer
-
Use ANY filters
-
Use ALL filters
-
Use Basic filters
-
Use Advanced filters
Question 14
Question
A marketing manager needs to gate a piece of content on the company website. Which three channel and program types correspond to this activity?
Answer
-
An Email program with the channel "Email"
-
A Default program with the channel "Email"
-
An Event program with the channel "Web Form"
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A Default program with the channel "Content"
-
A Default program with the channel "Web Form"
-
A Default program with the channel "Web Content"
-
An Engagement program with the channel "Web Content"
Question 15
Question
Which three steps should a marketer use to make an unsubscribe page appear in the readers local language?
Answer
-
Update the individual languages and set your default
-
Create a smart list for language each preferred language
-
Create a segmentation for language with a segment for each preferred language
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Create the content block on the landing page as dynamic, selecting the preferred language segmentation
-
Create the content block on the landing page as dynamic, selecting the preferred language smart list for each language
Question 16
Question
Which features differentiate Marketo from an email service provider (ESP)?
Answer
-
Send mass emails, score leads, nurture leads, and build web forms
-
Multi-step campaigns, send mass emails, build web forms, and landing pages
-
Track email opens and clicks, nurture leads, send mass emails, and score leads
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Monitor website actions, score leads, data normalization, and multi-step campaigns
Question 17
Question
A marketer wants to launch a new gated asset on a company website using a Marketo embedded form. Which functionality is used for Marketo embedded forms?
Question 18
Question
Which type of program should be used to present multiple pieces of content over time in a systematic way?
Answer
-
Email program
-
Webinar program
-
Engagement program
-
Operational program
Question 19
Question
The following token is added to a subject line in an email: {{company.CompanyName:default=Your Company}}. What is the purpose of the token's default value Your Company?
Answer
-
To display the lead's Company Name in the subject line
-
To replace the lead's Company Name in the Lead Database
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To populate Your Company if the Company Name field is empty
-
To display Your Company in the subject line for every email recipient
Question 20
Question
At a minimum, which two company stakeholders should be included in the process when creating a scoring plan?
Answer
-
Sales
-
Finance
-
Marketing
-
Chief executive officer
-
Research and development
Question 21
Question
Who should provide the final approval of a scoring model's targeted buyer persona?
Answer
-
Sales
-
Marketing
-
Product manager
-
Customer Success
Question 22
Question
A marketing manager has some leads in the database that have not opened emails in the past six months. The marketing manager wants to reset their scores to 0. Which solution would work to reset their score to 0?
Answer
-
Smart Campaign with a flow step - CHANGE PROGRAM SUCCESS = 0
-
Smart Campaign with a flow step - CHANGE SCORE, New Value = 0
-
Smart List with a flow step - CHANGE DATA VALUE, New Value = 0
-
Smart Campaign with a flow step - Add to system list "Unscored leads"
Question 23
Question
A lead is deemed sales ready. How can this be communicated to sales?
Question 24
Question
A marketing and sales organization has a service level agreement (SLA) in place that requires sales to follow up on an assigned lead within 24 hours of receiving a notification. If a follow-up does not occur within 48 hours, a reminder notification is sent to them. Which set of flow setup steps should be used to accomplish the reminder notification?
Answer
-
Wait, Send Alert
-
Wait, Send Email
-
Wait, Add interesting moment
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Wait, Change Program Status, send Alert
Question 25
Question
A lead has reached a specific lead score and is then marked as sales ready. Where is this indicated?
Answer
-
Lead Status
-
A flag in Admin
-
Email Permission
-
Lead Owner Comments
Question 26
Question
A marketing manager wants to know how many new names were added to the database as a result of a promotion using a Marketo landing page. Which report will provide these results?
Question 27
Question
A marketing manager is running a landing page A/B test and wants to know which of the two pages had the best conversion rate. Which report should be used?
Answer
-
Form Conversion Report
-
Event Registration Report
-
Landing Page Activity Report
-
Landing Page Performance Report
Question 28
Question
The marketing team has completed a program, assigned program statuses and added the associated period costs. The team wants to find out the cost per success using a program performance report. What is required for the team to obtain the desired metric?
Answer
-
Program Status for Invites
-
Program Status for No-Shows
-
Program Status for Unsubscribes
-
Program Status designated a Success
Question 29
Question
A marketer has created a lead scoring program that is nested within a campaign folder. When looking to update some of the token values, the marketer noticed that some were listed as "Inherited". Where were the inherited tokens created?
Question 30
Question
What is required if a marketing manager wants to send an email personalized from account owners showing an image of each account owner's personal signature. What functionality should be used?
Answer
-
Smart List
-
System Token
-
Email Template
-
Dynamic Content
Question 31
Question
You need to mark individuals as attended as they show up to your customer appreciation dinner. Which channel and program type should you use?
Answer
-
Webinar Channel and the Event Program Type
-
Email Send Channel and the Email Program type
-
Live Event Channel and the Event Program Type
-
Operational Program Channel and Default Program Type
Question 32
Question
How can you determine which leads filled out the form on a specific landing page?
Answer
-
Create a Landing Page Performance Report
-
Create a form submission list in the Design Studio
-
Create a smart list using the filter 'Filled out form' with the constraint of 'Web page'
-
Create a smart list using the filter 'Visited Web Page' with the constraint of 'Form = true"
Question 33
Question
When should custom columns be added to a lead report?
Answer
-
To display anonymous visitors in a Web Page Activity report
-
To change the Lead Created At time frame to show results for the fiscal year
-
To review email statistics on number delivered, number bounced, and open rates
-
To show how leads that were created this year have progressed through the lifecycle
Question 34
Question
What is the reporting impact of selecting an acquisition program when importing a list?
Answer
-
Selecting an acquisition program is required for using the Success Path Analyzer
-
The acquisition program is required to show program success in the Email Performance report
-
The acquisition program is required to show the number and percent of new names in the Program Performance report
-
The Lead Performance report uses an acquisition program to show how successful each program is at generating new leads
Question 35
Question
You want to analyze marketing's overall lead generation efforts to grow the database over the past three years. Which report type should you run?
Question 36
Question
A marketer ran a program and did not assign a program status with success. The marketer now wants to run a program performance report to find the cost per success for the program. What will occur?
Answer
-
The report will return an error for cost per success.
-
The report will return a null value for cost per success.
-
The report will identify the last program status as a success and calculate based on that.
-
The report will identify the first program status as a success and calculate based on that.
Question 37
Question
If you want to figure out how many people converted on a Marketo landing page, which report would you use?
Answer
-
Landing Page Performance
-
Web Page Activity
-
Program Performance
-
Lead Performance
Question 38
Question
If you want to limit an email performance report to a specific timeframe, which section should you go to?
Answer
-
Report
-
Smart List
-
Setup
-
Subscriptions
Question 39
Question
If you want to see how many people clicked through to your landing page from an email, which report would you use?
Answer
-
Email Performance Report
-
Campaign Email Performance Report
-
Email Link Performance Report
-
Landing Page Performance Report
Question 40
Question
If you want to understand the performance of your nurture program, which report would you run?
Question 41
Question
Which of the following can you view in a Program Performance report? (Choose all that apply)
Answer
-
Program rank per channel
-
Cost per success
-
Number of members
-
Number of successes
Question 42
Question
Which of the following are columns that you can add in an Email Performance report? (Choose all that apply)
Answer
-
Hard Bounced
-
Soft Bounced
-
Unsubscribed
-
Engagement Score
-
Clicked
Question 43
Question
If you want to understand the growth of your database, which report would you look at?
Answer
-
Leads by Status
-
Leads by Revenue Stage
-
Lead Performance
-
Leads by Campaign
Question 44
Question
In which of the following reports can you filter with smart lists? (Choose all that apply)
Answer
-
Lead Performance
-
Landing Page Performance
-
Web Page Activity
-
Email Performance
Question 45
Question
True or false: In Lead Performance reports, you can group by company or lead attributes.
Question 46
Question
True or false: You can include program statuses in Program Performance reports for more than one channel.
Question 47
Question
A marketing manager is running a landing page A/B test and wants to know which of the two pages had the best conversion rate. Which report should be used?
Answer
-
Form Conversion Report
-
Event Registration Report
-
Landing Page Activity Report
-
Landing Page Performance Report
Question 48
Question
You want to track a gated piece of content on your company website for number of form fills. What Channel would you use?
Answer
-
Web Form
-
Web Content
-
Live Event
-
Trade Show
Question 49
Question
You want to track a gated piece of content on your company website for new names. What Channel would you use?
Answer
-
Web Content
-
Web Form
-
Nurture
-
Email Send
Question 50
Question
You want to send an email to individuals thanking them for stopping by and asking them if they would like to receive emails from you. Which Channel(s) Should you use?
Answer
-
Tradeshow
-
Live Event
-
Nurture
-
Web Form
Question 51
Question
You want to send multiple emails to the same audience at a consistent pace and time. Which Channel(s) should you use?
Answer
-
Email Send
-
Live Event
-
Nurture
-
Tradeshow
Question 52
Question
Your audience can be split up into clearly defined groups who receive marketing messages based on a standardized set of rules. Which program type should you use?
Answer
-
Engagement Program
-
Default Program
-
Email Program
-
Event Program
Question 53
Question
Emails are not being sent out on a regular cadence. Which program should you use?
Answer
-
Engagement Program
-
Default Program
Question 54
Question
You want to send a product update or new release message to your customers. Which Channel(s) should you use?
Answer
-
Email Send
-
Default
-
Nurture
-
Live Event
Question 55
Question
The email is only being sent out once to a group based on Static or Smart List criteria. Which Program(s) should you use?
Answer
-
Default Program
-
Engagement Program
-
Email Program
-
Event Program
Question 56
Question
Your email will be sent out multiple times. Which Program(s) should you use?
Answer
-
Email Program
-
Default Program
Question 57
Question
Select all that can be A/B tested in an Email Send.
Answer
-
Subject Line
-
Whole Email
-
From Address
-
Date/Time
-
To Address
-
Preheader
Question 58
Question
Select all Winner Criteria options available with an A/B Test.
Answer
-
Opens
-
Clicks
-
Click to Open %
-
Engagement Score
-
Any Event
Question 59
Question
To populate your event confirmation email with this unique URL, use the following token in your email:
Answer
-
{{my.Event Title}}
-
{{member.webinar url}}
-
{{my.add to calendar}}
-
{{member.event url}}
Question 60
Question
Select all types of Smart Campaigns.
Answer
-
Wait Step Campaigns
-
Filter Campaigns
-
Trigger Campaigns
-
Email Campaigns
Question 61
Question
Batch Filter Campaigns use Smart Lists to search for lead behavior.
Question 62
Question
Which do Trigger Smart Lists look for?
Answer
-
Web behavior
-
Segmentation attributes
-
CRM data attributes
-
Lead History
Question 63
Question
You cannot use a Date Token in a Wait Flow Action.
Question 64
Question
You have 2000 leads in an engagement program, 125 of which have exhausted all the content. You recently added new content into the program at the top of the only stream in the program.
How many leads will receive the new white paper at the next cast, assuming there are no deliverability issues and no additional people will be added to the program?
Question 65
Question
These are types of Tokens. Select all that apply.
Answer
-
Personalized Tokens
-
System Tokens
-
My Tokens
-
Behavior Tokens
-
Attribute Tokens
Question 66
Question
Which type of Token should you use to change a data value?
Answer
-
Personalization Tokens
-
System Tokens
-
My Tokens
-
Behavioral Tokens
Question 67
Question
Which type of Token should you use to display lead information?
Answer
-
Personalization Tokens
-
System Tokens
-
My Tokens
-
Attribute Tokens
Question 68
Question
Which type of Tokens should you use to insert a date in an asset?
Answer
-
Personalization Tokens
-
System Tokens
-
My Tokens
-
Behavior Tokens
Question 69
Question
Which type of Token should you use to show program information?
Answer
-
Personalization Tokens
-
System Tokens
-
My Tokens
-
Attribute Tokens
Question 70
Question
Which is NOT a type of My Program Tokens?
Answer
-
Calendar File
-
Email Script
-
Rich Text
-
SFDC Campaign
-
HTML
Question 71
Question
Which Report shows web activity to your landing pages and public website, grouped by company?
Question 72
Question
Which type of Report reviews interactions with your emails sent through Marketo Sales Insight in Salesforce, Microsoft
Dynamics, and the Outlook and Gmail plug-in?
Answer
-
Social Influence Report
-
Sales Insight Email Performance Report
-
Leads by Revenue Stage Report
-
Program Performance Report
Question 73
Question
Which Report requires the use of the acquisition program functionality?
Answer
-
Landing Page Performance Report
-
Performance Report Report
-
Leads by Revenue Stage Report
-
Program Performance Report
Question 74
Question
Which Report is automatic reporting based on the Lead Status field?
Question 75
Question
What does a Munchkin Code track?
Answer
-
visits
-
clicks
-
form fills
-
conversion
Question 76
Question
What are the appropriate settings for Default systems required to limit the amount of emails a lead receives?
Answer
-
2 per day
-
5 per 7 days
-
1 per day
-
4 per 7 days
Question 77
Question
Which ways assign program acquisition?
Answer
-
Set the acquisition program manually via “change data value” flow step
-
Enter the acquisition program during list import
-
Import members into the program from the Members tab
-
Person is created as a member of a program, and that person is new to the Marketo database
Question 78
Question
What does the "operational" setting do?
Answer
-
Sent to leads set marketing suspended
-
Sent to leads deleted from the Database
-
Removes employees from Member list
Question 79
Question
When is it OK to use the "operational" setting?
Question 80
Question
If you want to use 'or' logic in a Nurture Program, what should you use?
Answer
-
Transition Rules
-
Smart Campaign
-
Streams
-
Smart List
Question 81
Question
For A/B Tests, how much time is required to wait between the send test and the send winner?
Answer
-
3 hours
-
1 hour
-
No time
-
4 hours
Question 82
Question
What is the highest number available for Engagement Scores?
Question 83
Question
True or False? You must use OR before AND when using Smart List logic.
Question 84
Question
True or False? Smart List Triggers automatically default to 'OR', no matter if your filers are set to 'and' or not.
Question 85
Question
True or False? Marketo uses 'AND' before 'OR' for all Trigger Campaigns.
Question 86
Question
True or False? A Lead enters a flow step with a 5 day wait step. Then, the wait step is changed to 8 days. That lead will follow the 8 days wait step.
Question 87
Question
True or False? You can use Date Tokens in a Wait Flow Action for Batch Campaigns.
Question 88
Question
True or False? A Flow Step best practice is to take care of the customers first.