OB Final

Why is there value in systematically studying Organizational Behavior?

Which of the following challenges make understanding organizational behavior increasingly important for managers?

Which of these scientific disciplines has contributed to the science of OB ?

The degree to which an organization meets the needs of its clientele or customers is the definition of ______________ .

Raymond Mayer is conducting a study on discrimination against campaign activists based on gender. In his study, he noted that male executives who visited Indonesian villages to promote the use of renewable energy received a highly positive response. In contrast, women who visited the same villages, received an antagonistic response from them. However, Mayer stated that his findings only applied to villages, and not to bigger cities. In this study, village or city is considered a ________ variable.

Which of the following is an example of a process at an individual level?

Which of the following is an example of a process at the organizational level?

________ is an example of an outcome at the organizational level.

Which of the following statements is an example of the behavioral component of an attitude?

Which of the following is true of the attitude—behavior relationships?

In her work in the publishing industry, Vera Loranzo seeks out new authors who she considers promising. In the past two years, she has found a number of new writers whose work she thought was exceptional, and immersed herself in the task of helping them shape their manuscripts for submission to her managers for publishing. Although she was extremely proud of the results, none of the authors she worked with were chosen for publication. After learning about her management's decision, she is extremely frustrated and is beginning to resent the job she does. However, she knows there is nothing she can do and continues working because of the good perks and salary benefits the job offers. How can Loranzo's job attitude be best described?

Employees' beliefs in the degree to which they influence their work environment, their competence, the meaningfulness of their job, and their perceived autonomy is called ________.

Job satisfaction is…

Which of the following is true about the correlation between salary and job satisfaction?

Employees with positive core self-evaluations believe in their inner worth and basic competence, and are more satisfied with their jobs than those with negative core self-evaluations. The concept of positive core self-evaluations indicates that ________.

Henry Hutchins is discontent with his job but believes that his supervisor is a good man who will do the needful to reduce his dissatisfaction with the job. He has decided to just wait and give his supervisor some time until conditions improve. Henry's response to this problem is called ________.

Katherine Connor started her day with a cup of coffee while reading the newspaper. However, something about the day makes her feel low. When she reaches the office, she feels upset and distracted from work, although she cannot pinpoint a reason for feeling this way. She continues to feel upset and distracted through the rest of the day. Which of the following is she most likely to be experiencing?

Which of the following is true about emotions?

Ben Ervin often experiences emotions in a much stronger manner than most of his other colleagues. Events that do not provoke any significant emotional response from another person, send him into fits of happiness, anger, or depression. In view of such a situation, Ervin is displaying a high level of ________.

Which of the following statements is true regarding emotional intelligence (EI)?

Carlos is upset because his boss gave him work to finish over the weekend. It is Friday. Which of the following is most likely to help Carlos lift his spirits?

Which of the following is an example of deep acting?

Amber and Emma were recently hired by a marketing agency. Though there is a lot of work that has been allotted to both of them, Amber is always in a good mood. Emma, on the other hand, appears to be depressed with her job. In such a situation, as compared to Emma, Amber is more likely to ________.

Emotional contagion is ...

Which of these motivational concepts relates most strongly to Conscientiousness?

Which of the Big Five personality traits predicts performance in most jobs?

Consider two sales reps, twins Mike and Sam, who have very similar personalities, and work for the same company. Mike’s boss is extremely competitive, and in making decisions has to have the last word. Sam’s boss is relaxed, and likes to involve all of his subordinates in the decision making process. Which process explains why Mike and Sam express their personality traits differently in interacting with their respective managers?

________ refers to bottom-line conclusions individuals have about their capabilities, competence, and worth as a person.

With reference to the Hofstede's framework, a class or caste system that discourages upward mobility is more likely to exist in a nation that scores ________.

Which of the following is true of values?

Which of the following is the most popular method for assessing personality?

Personality is...

Which of these characteristics of jobs (according to the Job Characteristics model) are positively associated with employee satisfaction and job performance?

The concept of ________ related to self-determination theory considers the extent to which peoples' motives for pursuing goals are aligned with their interests and core values.

The investment of an employee's physical, cognitive, and emotional energies into job performance is called ________.

Karen graduated from college four years ago and has been working at Betaphy Inc. ever since. She has consistently received good performance evaluations for the quality of her work. She recently found out that her company hired a fresh college graduate with no experience at a salary higher than hers. Which of the following theories will Karen most likely use to evaluate this situation?

Logan is an employee who processes health insurance forms. Initially he was criticized by his supervisor for sloppy work, but thereafter he improved considerably. Now he consistently processes his forms without errors and even does more than his fair share of work. However, Logan's supervisor has not responded to the extra effort he has put in, giving him no praise or monetary benefits. This leads Logan to believe that his supervisor is biased against him. According to the expectancy theory, in this situation, there is a problem in the ________ relationship.

Which of the following statements is true regarding goal-setting theory?

Employees who use the flextime option have to ________.

What did Charlie Hoehn recommend to do in his TedTalk, in order to find a rewarding career?

Which of these team processes serves as a basis for other team processes:

Aaron Dias was working on the last shift for the day at All Needs, a retail store owned by an Asian man, when he opened the cash register and stole some money thinking that nobody would witness him stealing. However, one of the customer attendants watched him steal the money and reported it to the manager the next day, following which Aaron was terminated. Subsequently, the manager became extremely strict with all his Caucasian employees and was often heard abusing them saying "you guys are all the same." The manager in this scenario is exhibiting ________.

According to status characteristics theory, which of the following factors does not determine status?

Which of the following represents the acceptable standards of behavior within a group that are shared by the group's members?

________ is defined as a phenomenon in which the norm for consensus overrides the realistic appraisal of alternative courses of action.

The team effectiveness model classifies the key components of effective teams into three general categories: context, composition, and process. Which of the following variables belongs to the composition category?

Jean Wills, an instructor with Leverage Inc.’s training department, is infuriated because the conference room that she had booked for her morning session with a new group of trainees will be occupied by the HR team for the day. Jean feels that the company only superficially commits to training as this lack of rooms for training is a recurring phenomenon. Recently, she had asked the HR department to supply printed copies of her material for the orientation of the new trainees, and HR refused, saying they had to save on printing supplies, and the electronic materials available on the system would suffice. Which of the following contextual factors is the problem for the training department’s effectiveness in this scenario?

In the "Lost at sea" game, if a team as a whole gets a lower score than their highest scoring member, this indicates that ...

Leadership is best defined as ________.

Which of the following Big Five personality traits has been identified as the most important trait in effective leaders?

The Ohio State Studies narrowed the independent dimensions of leader behavior to two that substantially accounted for most of the leadership behavior described by employees: consideration and _______.

In her first few weeks at the marketing division of Rolland Retails, Judith Cox realized that Joshua, Doug, and Carl were closer to her manager, Eric Scott, than the other five team members. Eric, Joshua, Doug, and Carl came to work at the same time, were seen together at the cafeteria, and stayed late and worked when the need arose. In contrast to them, the other five team members did the routine jobs assigned to them and their interactions lacked the understanding and camaraderie that Eric shared with the others. According to leader-member exchange (LMX) theory, Joshua, Doug, and Carl make up Eric's ________.

Cooper Mills is a company that accomplished one of the greatest success stories of our time. The company which began in the garage of its current CEO, Kyle Cooper, went on to become one of the largest producers of textiles in the country. The company has now diversified successfully into other product lines. A group of researchers is now undertaking a study on Cooper Mills as an organization led by a transformational leader. Which of the following, if true, would most support the conclusion that Kyle Cooper is a transformational leader?

________ is defined as a psychological state that exists when you agree to make yourself vulnerable to another because you have positive expectations about how things are going to turn out.

The president of a small Asian country was hailed as a visionary and a genius when the nation's economy burgeoned during his first term in office. However, when the currency and the stock markets crashed during his government's second term, he was criticized as arrogant, elitist, and shortsighted. Which of the following leadership theories is reflected here?

How do charismatic leaders influence followers?

Which of the following is a differentiating factor between power and leadership?

Carl believes that he is lucky to be working under a manager like Mr. Parker — conscientious, flexible and easy to work with. It was Mr. Parker who helped Carl learn the demands of the job, gave him opportunities to learn from the mistakes he made, and always provided sound advice. Mr. Parker, who is in the field for over eighteen years, never made Carl feel like a novice and this only increased Carl's personal confidence in his work and his loyalty toward his manager. Carl, who is now doing very well on the job, aims to be a manager like Mr. Parker. From the scenario, which of the following conclusions can be drawn?

________ is the only influence tactic effective for all directions of influence (lateral, upward, downward).

According to the interactionist perspective, a group that functions without conflict is ________.

Which of the following conflict-handling intentions is unassertive and uncooperative?

Labor and management at Leo Trucking cannot seem to agree upon a contract for the truck drivers. As each side contends that they are bargaining fairly, no agreement seems to be possible. The drivers are threatening to go on strike, and management knows that such a strike would prove to be costly. As both sides agree that they are competing over a fixed amount of resources, each side feels that what one side wins, the other loses. Based on this information, we can say that the two sides are engaged in ________.

Your ________ determines the lowest offer acceptable to you for a negotiated agreement.

Assertiveness indicates the degree to which ________.