18708414
Description
Quiz by Sarah Mimnaugh, updated more than 1 year ago
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Created by Sarah Mimnaugh
over 5 years ago
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Question 1
Question
Which motivational theory emphasizes the importance of autonomy, competency and purpose?
Answer
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Theory Z
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Behavioral reinforcement
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Self-determination
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Motivation-hygiene theory
Question 2
Question
Which motivation theory appeals to an employee’s need for achievement?
Answer
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McCleeland
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Vroom
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Attribution
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TheoryX/Theory Y
Question 3
Question
An HR manager is careful never to promise a staff member a reward that he may not be able to deliver. What motivation theory does this reflect?
Answer
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Goal setting
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Vroom
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Herzberg
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Maslow
Question 4
Question
The sales department of a company is in the midst of reorganization. An important factor in the decision to reorganize was the president’s concern over lagging sales and missed targets for the past two years and a desire to restructure the compensation plan for this group. Once the reorganization was announced, the director of the sales group resigned. This gave the company the opportunity to restructure the leadership of this area, resulting in a new vice president of sales being hired, replacing the former one.
As part of the VP’s onboarding, the HR director updates her on the sales reorganizing activities to date, and the information on employee performance in the area. He also shares the proposed structural changes that have been planned and indicates his discomfort around the former GR and it is quite possible that the previous sales leader did share these broadly including suggestions of staff reduction and ending of customer relationships.
Which is the best course of action the HR manager should recommend to ensure that the incentive plan will drive the key behaviors that will result in increased productivity?
Answer
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Post the plan on the company’s intranet for all employees to read and ask question of the production manager
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Train the supervisors on how to be better mentors and coaches to increase productivity thus driving higher incentives
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Enhance the performance management system and simplify the performance appraisal process to measure progress
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Communicate the reason the plan is being implemented including how individual performance drives incentives
Question 5
Question
The sales department of a company is in the midst of reorganization. An important factor in the decision to reorganize was the president’s concern over lagging sales and missed targets for the past two years and a desire to restructure the compensation plan for this group. Once the reorganization was announced, the director of the sales group resigned. This gave the company the opportunity to restructure the leadership of this area, resulting in a new vice president of sales being hired, replacing the former one.
As part of the VP’s onboarding, the HR director updates her on the sales reorganizing activities to date, and the information on employee performance in the area. He also shares the proposed structural changes that have been planned and indicates his discomfort around the former GR and it is quite possible that the previous sales leader did share these broadly including suggestions of staff reduction and ending of customer relationships.
What actions should the HR manager take to influence the production manager to support a more comprehensive organizational effectiveness and development (OED) intervention?
Answer
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Conduct an ROI analysis of the projected impact of the incentive plan on productivity and send to the production manager for review
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Tell the production manager how other HR programs, such as training and team-building exercises, can be leveraged to increase productivity
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Send the production manager the latest journal article on how OED programs help to achieve organizational goals and objectives.
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Develop a business case proposal for a comprehensive integrated solution that includes costs, benefits, risks, anticipated timeline and projected ROI
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