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App Builder Exam Questions

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Quiz on App Builder Exam Questions, created by Chander Bhandari on 09/07/2020.
Chander Bhandari
Quiz by Chander Bhandari, updated more than 1 year ago
Chander Bhandari
Created by Chander Bhandari over 4 years ago
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Resource summary

Question 1

Question
When a user creates a record by using an object-specific create action, what feed item for that record appears? (Choose 3 answers)
Answer
  • A. In the Chatter feed of the user who created the record
  • B. In the Chatter feed of the first user who follows the record on which the record was created
  • C. As the first entry in the feed for the new record
  • D. In the user profile feed for all users who can view the record
  • E. In the feed for the record on which the new record was created

Question 2

Question
For which report types custom summary formulas are available? Choose (3) answers
Answer
  • A. Joined
  • B. Summary
  • C. Tabular
  • D. Matrix

Question 3

Question
3. Field type conversion. Which of the following are true: Choose (2) answers.
Answer
  • A. Data can be lost when converting from auto-number to text
  • B. Data can be lost when converting from number to currency (assuming that field lengths are identical)
  • C. Information can be lost when converting from text area (rich) to text area (long)
  • D. Data can be lost when converting from simple picklist to multi picklist https://help.salesforce.com/articleView?id=notes_on_changing_custom_field_types.htm&type=0

Question 4

Question
4. What metadata can be made manually in production without deployment? Choose (2)
Answer
  • A. Apex class
  • B. Visualforce
  • C . Apex trigger
  • D. Reports and Dashboards

Question 5

Question
5. What type of field can be used to filter a report chart that has been added to page Layout?
Answer
  • A. Standard field
  • B. Matching ID field
  • C. Formula field
  • D. Name field

Question 6

Question
6. What can be done after workflow field re-evaluation?
Answer
  • A. Option 1
  • B. Invalid data
  • C. Trigger another rule
  • D. Out of hour limit (loop)

Question 7

Question
7. What is the capability of sand box template? Select 2.
Answer
  • A. Create a partial copy sandbox from a partial copy sandboxes environment
  • B. Save a template for re-use when creating a partial copy sandbox environment
  • C. Specify the data range for data being replicated in a partial copy sandbox environment
  • D. Specify the objects whose data should be replicated in the partial copy sandbox environment

Question 8

Question
8. Which of the following can be source of report chart placed in page layout? Select (2) answers
Answer
  • A. Summary
  • B. Joined
  • C. Tabular
  • D. Matrix

Question 9

Question
9. UVC wants to display a message when a case follow up. What can be used to display different text on the case record depending on the number of days a case is opened?
Answer
  • A. Formula field
  • B. Workflow update
  • C. Lighting process builder
  • D. Case process

Question 10

Question
10. Which setting is available to customize salesforce1 mobile app for branding ? Select 3.
Answer
  • A. Action bar color
  • B. Header and search bar color
  • C. Notification and search icon
  • D. Background color on loading page
  • E. The image on loading page

Question 11

Question
11. Universal containers has a custom object that has a N:M relationship with opportunityLineItem carrying price and amount information. In order to compute total amounts and total prices per Opportunity using Rollup summary fields, what field type will you use.
Answer
  • A. Crossobject
  • B. Master-Detail
  • C. Lookup
  • D. Junction

Question 12

Question
12. In order to delete a record somthing needs to be approved.
Answer
  • A. Approval with Apex Trigger
  • B. Approval with Workflow
  • C. Option 3
  • D. Option 4

Question 13

Question
13. Which capability allows an app builder to grant object level access? Select 2.
Answer
  • A. Assigning a user a role that allows read access to an object
  • B. Assigning a user a permission set that allows for read and Edit access to an object
  • C. Assigning a user a profile that allows read access to an object
  • D. Assigning a user a public group that allows for read and edit access to an object

Question 14

Question
14. What is true when changing the following field types? Select (3)
Answer
  • A. No data is lost when changing Picklist to Multi picklist
  • B. Data is lost when changing Number to Currency
  • C. Rollup summary fields will stop calculate if Master Detail is changed to lookup
  • D. No data is lost when converting Text to auto number
  • E. Data can be lost when changing from Rich Text to Long Text

Question 15

Question
15. Which values must be defined when creating a new Opportunity stage? Select (3)
Answer
  • A. Close date
  • B. Probability
  • C. Amount
  • D. Type
  • E. Forecast category

Question 16

Question
16. Existing encrypted fields cannot be converted into texts fields.
Answer
  • A. Yes
  • B. No

Question 17

Question
17. What Is true statement regarding roll up summary fields. Select 2 .
Answer
  • A. Roll up summary fields can only be created on the master of master-detail relationship
  • B. The roll up summary field inherits the field level security of the child object.
  • C. Multi select picklist files can be used in the field column of the field column of roll up summary filters.
  • D. Changes to the value of a roll up summary field can trigger assignment rules to run

Question 18

Question
What can be branded in SF1? Select (3) answers.
Answer
  • 1. Loading page color
  • 2. Loading logo
  • 3. Action tab bar
  • 4. Header and Search

Question 19

Question
19. Universal Containers introduces a custom object called Service, which has a lookup to Account. Field enter Service using the Salesforce1 mobile app. Operators create new Service records when viewing Account name which needs to automatically display the current Account. How can this be accomplished?
Answer
  • 1. Create an action in the Service object and add it to the Account page layout
  • 2. . Create an action in the Service object and add it to the Service page layout
  • 3. Create an action in the Account object and add it to the Service page layout.
  • 4. Create an action in the Account object and add it to the Account page layout.

Question 20

Question
20. Invoices in SAP need to be reviewed from Salesforce Account object Home. Select (2)
Answer
  • A. Data Loader
  • B. From SAP config
  • C. O-DATA
  • D. External object

Question 21

Question
21. Universal Containers has a workflow on opportunity that will change the status field to "In Progress" when the Stage field is changed "Negotiation." In addition, there is a validation rule on Status that will prevent the status being set to "In Progress" if the amount of the opportunity is less than $10,000.A user named Frank does not have FLS to see status. When Frank changes opportunities to a stage of "Negotiation" the status is still being changed to "In Progress", why is this occurring?
Answer
  • A. Workflow rules cannot trigger a validation rule
  • B. Workflow rules occur after validation rules and thus override validation rules.
  • C. Field Level Security prevents the validation rule from running.

Question 22

Question
22. Which statement about record types is true? Select (2)
Answer
  • A. Users cannot view records assigned to a record type their profile does not have access to
  • B. The ability to create records of a specific record type is determined by the profile
  • C. Record types can only be assigned to one profile at a time
  • D.. Record types can be used to define picklist values available for a given field

Question 23

Question
23. What determines whether a user can create a new record using a specific record type?
Answer
  • A. Field level security
  • B. Profile
  • C. Page Layout
  • D. Sharing

Question 24

Question
24. Actions on a Lightning Page allow you to do which of the following?
Answer
  • A. Clone records, add users, and assign permissions
  • B. Send email, send outbound messages, and launch a flow.
  • C. Send email and delete or clone records.
  • D. Send email, create a task, and create or update records.

Question 25

Question
25. Which type of field cannot be universally required? Select (2)
Answer
  • A. Lookup
  • B. Email
  • C. Text
  • D. Summary

Question 26

Question
26. What is a true statement regarding case assignment rules? (Choose 3 answers)
Answer
  • A. They allow cases to be assigned to a queue
  • B. They allow for more than one active rule at the same time
  • C. A predefined Case Team is mandatory for each rule entry
  • D. They allow for more than one rule entry for each assignment rule
  • E. Salesforce processes case assignment rules before workflow rules

Question 27

Question
27. You want to use an External Data Object Table from Heroku carrying Product Category information. The data need to be included in Salesforce and searchable. What do you have to do before you can use the connection. Select (2)
Answer
  • A. URL / choose the URL
  • B. Press "validate and sync"
  • C. Choose "include as index field"
  • D. Choose "include in Salesforce searches" option

Question 28

Question
28. What are the capabilities of schema builder? Select (2)
Answer
  • A. Viewing page layouts in a new window
  • B. Editing custom settings
  • C. Showing selected objects on a page
  • D. Creating a new record type

Question 29

Question
29.A manager wants to calculate the number of days since an account was last contacted through email. Which field type should be used to accomplish this?
Answer
  • A. Formula
  • B. Number
  • C. Roll-up Summary
  • D. Date

Question 30

Question
30. Which capability allows an app builder to grant object-level access? Choose 2 answers
Answer
  • A. Assigning a user a Profile that allows Read access to an object.
  • B. Assigning a user a Permission Set that allows for Read and Edit access to an object.
  • C. Assigning a user a Role that allows Read access to an object.
  • D. Assigning a user a Public Group that allows for Read and Edit access to an object.

Question 31

Question
31. Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this? Choose 2 answers
Answer
  • A. Lightning Process Builder
  • B. Workflow
  • C. Chatter Actions
  • D. Visual Workflow

Question 32

Question
32.Universal Containers has a junction object called Invoices with a primary Master-Detail relationship with Accounts and a secondary Master-Detail relationship with Contacts. The app builder has a requirement to change the primary Master-Detail relationship to Lookup. What happens to the Master-Detail relationship with Contacts?
Answer
  • A. The Contacts Master-Detail values are cleared from invoices.
  • B. The Contacts Master-Detail also converts to Lookup.
  • C. The Contacts Master-Detail field is deleted from the object.
  • D. The Contacts Master-Detail becomes the primary.

Question 33

Question
33. Where can a custom button be placed? Choose 3 answers
Answer
  • A. On the User Object
  • B. On the Custom List View
  • C. On a Person Account
  • D. On a related list
  • E. On a Web-to-Case form

Question 34

Question
34.Universal Containers has separated business requirements for consumer and Business Opportunities. The sales team work with both types of Opportunities. The app builder created two record types on the Opportunity Object. Which action can now be performed? Choose 2 answers
Answer
  • A. Prevent access to secure data fields by sales process.
  • B. Specify a different page layout by sales process.
  • C. Enable field validation by sales process.
  • D. Create unique Opportunity stages by sales process.

Question 35

Question
35.Universal Containers provide access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when user login, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?
Answer
  • A. Create separate home page custom components and layouts; assign to user by role.
  • B. Expose specific elements within a home page custom component determined by profile.
  • C. Create separate home page custom components and layouts; assign to user by profile.
  • D. Expose specific elements within a home page custom component determined by role.

Question 36

Question
36.What metadata changes can be made directly in a production environment without deploying from sandbox? Choose 2 answers
Answer
  • A. Apex triggers
  • B. Visualforce pages
  • C. Validation rules
  • D. Apex classes

Question 37

Question
37.What is the capability of sandbox templates? Choose 2 answers
Answer
  • A. Create a Partial Copy sandbox from a Partial Copy sandboxes environment.
  • B. Specify the object whose data should be replicated in a Partial Copy sandbox environment.
  • C. Specify the data range for data being replicated in a Partial Copy sandbox environment.
  • D. Save a template for re-use when creating a Partial Copy sandbox environment.

Question 38

Question
38.Universal Containers would like to show different picklist values to different groups of user in a custom picklist field. What should be configured?
Answer
  • A. Permission sets
  • B. Field-level security
  • C. Record types
  • D. Page layouts

Question 39

Question
39.What sales force functionality is ignored when processing field updates in workflow rules and approval processes? Choose 3 answers
Answer
  • A. Validation rules
  • B. Decimal places and character limits
  • C. Record type pick list value assignments
  • D. Multiple currencies
  • E. Field-level security

Question 40

Question
40.In order to delete the Opportunities, Universal Containers would like sales reps to submit requests for approval from their sales manager. What can be used to meet these requirements?
Answer
  • A. Approval Process with Time-Dependent workflow action.
  • B. Approval Process with Apex Trigger.
  • C. Two-step Approval process.
  • D. Process Builder with Submit for Approval action.

Question 41

Question
41.User at Universal Containers needs to be able to quickly create a contact record from the Account record’s Chatter feed. How should the App Builder enable the functionality?
Answer
  • A. By creating a custom “Create a Record” Action on the Account.
  • B. By creating a custom “Detail Page” Button on the Account.
  • C. By creating a custom “Detail Page” Button on the Contract.
  • D. By creating a custom “Create a Record” Action on the Contract.

Question 42

Question
42.A Customer Support Manager at Universal Containers would like to implement call scripting for their caller agents. What automation tool can be used to accomplish this?
Answer
  • A. Workflow
  • B. Lightning process Builder
  • C. Visual Workflow
  • D. Lightning Connect

Question 43

Question
43.An App Builder is loading the data into salesforce. To link the new records back to the legacy system, a field will be used to track the legacy ID on the account object. For future data loads this ID will be used when upserting records. Which field attribute should be selected? Choose 2 answers
Answer
  • A. Unique
  • B. Required
  • C. External ID
  • D. Text(encrypted)

Question 44

Question
44.Universal Containers is rolling out a new customer service process. Customer service managers will need to edit cases for their subordinates, but not cases for other groups. Managers and users should be able to view all cases. What is the recommended solution to configure this? Choose 2 answer
Answer
  • A. Create standard role hierarchies.
  • B. Set organization-wide sharing defaults to public read/only.
  • C. Create criteria-based sharing rules.
  • D. Set organization-wide sharing defaults to private.

Question 45

Question
45.An app builder would like to streamline the user experience by reflecting summarized calculations of specific fields on various objects. Which field types could be used in roll-up summary fields to accomplish this? Choose 3 answers
Answer
  • A. Currency
  • B. Percent
  • C. Date
  • D. Checkbox
  • E. Time

Question 46

Question
46.Universal Containers stores invoices in SAP. Users want to view invoice data on the related Account records in Salesforce. How can this be achieved? Choose 2 answers
Answer
  • A. Create a custom Invoice object and connect to SAP using Data Loader
  • B. Create an external object connected to an invoice table in SAP.
  • C. Use SAP data export functions to load data directly in Salesforce.
  • D. Connect to an OData Publisher Service for SAP databases

Question 47

Question
47. What should be done to provide managers access to records of which they are not the owner in a private sharing model?
Answer
  • A. Create a Manager Permission set and select the “View All Data” option.
  • B. Create a Manager profile and select the “View My Teams Data” option.
  • C. Define a Role Hierarchy and use the Grant Access Using Hierarchies option.
  • D. Set the Manger field for each User Record on the Manager’s team.

Question 48

Question
48. What is a true statement regarding roll-up summary fields? Choose 2 answers
Answer
  • A. Roll-up summary fields can only be created on the master of a master-detail relationship.
  • B. The roll-up summary field inherits the field – level security of the child object.
  • C. Changes to the value of a roll-up summary field column of roll-up summary filters.
  • D. Multi-select picklist fields can be used in the field column of roll-up summary filters.
  • E. Deleting a master record in a master-Detail relationship deletes all related details records.

Question 49

Question
49. A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
Answer
  • A. Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.
  • B. Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent.
  • C. Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security.
  • D. Update the custom field’s Field Level Security in setup to allow the agent read-only access to the field.

Question 50

Question
50. An app Builder creates an Account validation rule on the Industry field that will throw an error if the length of the field is longer than 6 characters. Another App Builder creates a workflow rule with a field update that sets the Industry field to Technology whenever the Billing City field is set to San Francisco. What will happen the next time a sales person saves an Account with a Billing City of San Francisco?
Answer
  • A. The record will save and the Industry field will change to Technology.
  • B. The record will not save and the validation rule’s error message will be displayed.
  • C. The record will not save and no error message will be displayed.
  • D. The record will save but the Industry field will not change to Technology.

Question 51

Question
51. Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from “In Progress” to “On Hold”, the business wants the Site visit owner to be automatically assigned to an “On Hold” queue. Which capability can be used to accomplish this?
Answer
  • A. Apex Trigger
  • B. Action
  • C. Assignment Rule
  • D: Visual Workflow

Question 52

Question
52. When should Unmanaged packages be created? Choose 2 answers
Answer
  • A. Deploying from a Developer Edition environment.
  • B. Publishing an application for sale on the AppExchange.
  • C. Migrating of components from sandbox to production.
  • D. Distributing open-source projects on AppExchange.

Question 53

Question
53. When a user creates an Account report, the user does not see Industry as an available field in the report builder. However, this same user is able to see it in the Account page layout What scenario would cause this?
Answer
  • A. The user uses a custom report type which does not include the Industry field.
  • B. The Industry field has no record values in the Account.
  • C. The Industry field is not enabled for the particular record type.
  • D. The user does not have Industry field visibility in the field – level security.

Question 54

Question
54. What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers
Answer
  • A. Users with the “Manage Public Reports” permission can organize reports by creating custom report folders and sending invitations to users to access them.
  • B. Users must have certain permissions to access public, hidden, or shared folders.
  • C. Users with the “Manage Public Reports” and “Create and Customize Reports” permissions can create custom reports that all users can view.
  • D. Users that want to grant access to personal folders can manually share a personal folder with a user or public group.

Question 55

Question
55. Which setting is available to customize Salesforce1 mobile app for branding? Choose 3 answers
Answer
  • A. Header and search bar color.
  • B. The image on loading page.
  • C. Background color on loading page.
  • D. Notification and search icon.
  • E. Action bar color.

Question 56

Question
56. The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers
Answer
  • A. Existing list views that reference the field may be deleted.
  • B. Field references will be removed in Visualforce pages.
  • C. All data should be backed up before converting a text field.
  • D. Changing a field type will remove existing field history.

Question 57

Question
57. At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields based on the case type?
Answer
  • A. Create different case field sets for IT, HR, and Customer Support. Assign different field sets by profile.
  • B. Create different case record types for IT, HR, and Customer Support. Assign different page layouts to each record type by role.
  • C. Create different case record types for IT, HR, and Customer Support. Assign different page layouts to each record type by profile.
  • D. Create different case field sets for IT, HR, and Customer Support. Assign different field sets by role.

Question 58

Question
58. Universal Containers has deployed custom tabs through change sets, without including the profiles, to Production (Enterprise Edition). Which statement is true in regards to the visibility of custom tabs?
Answer
  • A. Custom tabs are default on for all users.
  • B. Custom tabs are default off for all users.
  • C. Custom tabs are exposed for all users.
  • D. Custom tabs are hidden for all users.

Question 59

Question
59. Which values must be defined when creating a new Opportunity Stage? Choose 3 answers
Answer
  • A. Close Date
  • B. Amount
  • C. Probability
  • D. Forecast Category
  • E. Type

Question 60

Question
60. What may occur if workflow rules are re-evaluated after a field change by a field update? Choose 2 answers
Answer
  • A. Cross-object workflow rules result in re-evaluation after field change.
  • B. Workflow rules trigger validation rules on field updates.
  • C. Workflow rules trigger more workflow rules to be re-evaluated.
  • D. A recursive loop potentially results in exceeding organizational limits.

Question 61

Question
61. The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?
Answer
  • A. Visual Workflow
  • B. Lightning Process Builder
  • C. Workflow
  • D. Lightning Connect

Question 62

Question
62. A divisional manager wants to add a chart into a page layout Which report format can be used as the source report to accomplish this? Choose 2 answers.
Answer
  • A. Matrix format with a chart.
  • B. Joined format with a chart.
  • C. Tabular format with a chart.
  • D. Summary format with a chart.

Question 63

Question
63. What is a use case for approval processes? Choose 2 answers.
Answer
  • A. Approve expense reports automatically when less than $50.
  • B. Update the PTO record field with the user’s manager.
  • C. Require the CFO to review the salary range for all job offers.
  • D. Ensure an opportunity that has at least one product added.

Question 64

Question
64. Which statement is true about an External ID field? Choose 2 answers.
Answer
  • A. The field must be unique since duplicates are not allowed within Salesforce.
  • B. The field contains unique record identifiers from a system outside of Salesforce.
  • C. The field can be unique based on case-sensitive or case-insensitive values.
  • D. The field must contain at least one number and at least one letter.

Question 65

Question
65. What type of field can be used to filter a Report Chart that has been added to a Page Layout?
Answer
  • A. Name Field
  • B. Formula Field
  • C. Matching ID Field
  • D. Standard Field

Question 66

Question
66. At Universal Containers, the VP of Service has requested a visual indicator flag on each case, based on the case priority. High-priority cases should be flagged red, medium-priority should be flagged yellow, and low-priority cases should be flagged green. Which formula would accomplish this requirement? Choose 2 answers
Answer
  • A. CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “/s.gif”)
  • B. IMAGE( IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”))), “Priority Flag”)
  • C. IF(ISPICKVAL(Priority, “Low”), “img/samples/flag_green.gif”, IF(ISPICKVAL(Priority, “Medium”), “img/samples/flag_yellow.gif”, IF(ISPICKVAL(Priority, “High”), “img/samples/flag_red.gif”, “/s.gif”)))
  • D. IMAGE(CASE( Priority, “Low”, “img/samples/flag_green.gif”, “Medium”, “img/samples/flag_yellow.gif”, “High”, “img/samples/flag_red.gif”, “Priority Flag”)

Question 67

Question
67. Universal Containers has a custom assessment object used by three divisions. Each division wants to track different information on the assessments, including different values for the status picklist. Division managers do not want their teams to be able to create another division’s assessment. How can this be accomplished?
Answer
  • A. Create additional custom assessment objects, one for each division, to track their assessments so information can be tracked separately. Use profiles to restrict access to the three custom objects.
  • B. Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.
  • C. Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field-level security to restrict access to each division’s fields.
  • D. Create a separate page layout for each division and assign them profiles. Use the profile setting to configure each division’s custom field list and picklist values for assessments.

Question 68

Question
68. Which rule can be configured for the Opportunity object? Choose 2 answers
Answer
  • A. Escalation Rule
  • B. Workflow Rule
  • C. Validation Rule
  • D. Assignment Rule

Question 69

Question
69. A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
Answer
  • A. Lightning process builder
  • B. Workflows rules
  • C. Lightning connect
  • D. Visual workflow

Question 70

Question
70. Universal containers wants to provide a different view for its users when they access an Account record in Salesforce1 instead of the standard web version. How can this be accomplished? Choose 2 answers
Answer
  • A. By adding a mobile layout and assigning it to a profile.
  • B. By adding quick actions in the publisher section.
  • C. By adding actions in the Salesforce1 action bar section.
  • D. By adding Visualforce page to the mobile cards section.

Question 71

Question
71. A custom object named Assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the “Specialist” role reports to a “Manager” role which reports to a “Director” role. The director role is at the top of the role hierarchy. A user who is the manager role creates a new Assignment record. Who can send this record?
Answer
  • A. The record owner and the directors in their hierarchy. .
  • B. The record owner and those above the specialist role in their hierarchy.
  • C. The record owner and the managers in their hierarchy
  • D. The record owner and the specialists in their hierarchy

Question 72

Question
72. The App Builder at Universal Containers has been asked to ensure that the Amount field is populated when the stage is set to Closed Won. What can be used to meet this requirement?
Answer
  • A. Validation Rule
  • B. Lightning Process Builder
  • C. Workflow
  • D. Approval Process

Question 73

Question
73. A junction object has two Master-Detail relationships. What happens to a junction object record when either associated master record is deleted?
Answer
  • A. The record is deleted and placed in the recycle bin.
  • B. The master record can’t be deleted if it has a child record.
  • C. The look-up field on the junction object record is cleared.
  • D. The record is permanently deleted and can’t be restored.

Question 74

Question
74. Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
Answer
  • A. When importing the file, select the “Prevent Duplicates” option on the last step of the Import Wizard and import the file.
  • B. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
  • C. After importing all of the custom objects, review all records created and manually merge or delete and duplicate record.
  • D. After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mas delete to purge any duplicates.

Question 75

Question
75. What is a feature that can extend record access beyond the organization-wide defaults? Choose 2 Answers
Answer
  • A. Public or private groups.
  • B. Criteria-based sharing rules.
  • C. Owner-based sharing rules. .
  • D. Dynamic role hierarchy

Question 76

Question
76. Universal Containers uses a custom object to track open job positions. They would like to automatically post updates on a record’s feed whenever a position stage is changed. Which social feature can be used to accomplish this?
Answer
  • A. Workflow rule
  • B. Feed Quick Action
  • C. Auto-response rule
  • D. Feed tracking

Question 77

Question
77. Universal Containers needs the ability to generate contract documents. All the data required for a contract resides in a custom object. What is the recommended solutions?
Answer
  • A. Enable the contract feature and create a custom Contract template based on the Standard template.
  • B. Store a template in the static resources and configure the Action Link Template to use it.
  • C. Create the HTML template for contracts and store it in the Public Folder.
  • D. Select and install an AppExchange product to meet the contract generation needs.

Question 78

Question
78. What option is available to an App Builder when defining an object-specific Create Record custom action? Choose 2 answers
Answer
  • A. Pre-Defining field values on the target object.
  • B. Redirecting the end user to the detail page of the target object.
  • C. Specifying the fields and layout of the action.
  • D. Allowing the end user to choose the record type.

Question 79

Question
79. To Synchronize Accounts, orders and shipments in real time, a developer has built a custom interface between an external system and salesforce, prior to deployment, the developer needs to confirm that the interface can sustain the syncing of thousands of records at a time. Which sandbox environment is recommended to complete performance and load testing?
Answer
  • A. Partial Sandbox
  • B. Developer Sandbox
  • C. Developer Pro Sandbox
  • D. Full Sandbox

Question 80

Question
80. Universal Container needs to add an additional recipient to a workflow email alert that is fired from the case object. What type of field could be added to the case object to allow the additional desired recipient on the email alert? Choose 2 Answers
Answer
  • A. Formula field
  • B. Email field
  • C. Text field
  • D. Lookup field

Question 81

Question
81. The Customer service team at universal Containers uses a custom project object to track their customer projects. An app builder needs to create a relationship between a project object and related client account record. A private sharing model is in place for both accounts and projects. Which statement is true when creating an account lookup field on the project object? Choose 2 Answers
Answer
  • A. Cross-object fields update between the project and account records are not supported.
  • B. The account lookup field on the project record can be made optional
  • C. User can only delete accounts if they have access to related project records.
  • D. The account record can include roll-up summary field with data from the project records.

Question 82

Question
82. An app builder has created a report for sales people to view records from the custom object, some users have complained that they are unable to see all of the appropriate records. What steps should be taken to ensure data visibility within the report? Choose 3 Answer
Answer
  • A. Check organization-wide defaults
  • B. Check the user’s profile for object settings.
  • C. Check the report folder sharing settings.
  • D. Check reports filter
  • E. Check Sharing rules.

Question 83

Question
83. Universal container has a custom object for shipping information. They have to ship to both businesses and consumers. They need to show additional values in the custom field called insurance type for business shipping records. How can this be set up?
Answer
  • A. Use Record type with single page layout.
  • B. Create multiple picklist fields on the object.
  • C. Use record types with multiple page layout.
  • D. Create a multi-select pick-list field.

Question 84

Question
84. Universal container would like to use a chatter group for their mergers and Acquisitions to collaborate on potential new projects. The group should not be visible to non-members to see you or join, and can be accessed by invite only. Which chatter group type should the app builder recommend?
Answer
  • A. Unlisted Group
  • B. Public Group
  • C. Private Group
  • D. Member group

Question 85

Question
85. Which statement is true for embedding a Visualforce page in a page Layout. Choose 2 Answers
Answer
  • A. Visualforce Pages on a field set have attributes for width and height.
  • B. Visualforce Pages can be placed anywhere in the page layout.
  • C. Visualforce Pages on a page layout have attributes for width and height.
  • D:. Visualforce Pages can only be place in the Visualforce section in a page layout

Question 86

Question
86. What is the capability of schema Builder? Choose 2 Answers
Answer
  • A. Showing selected objects on the page.
  • B. Editing custom settings.
  • C. Viewing page layout in a new window.
  • D. Creating a new record type.

Question 87

Question
87. What is a section of the Lightning App Builder Tool? Choose 3 Answers
Answer
  • A. Canvas
  • B. Mini Page Layout
  • C. Selected Publisher actions
  • D. Mobile Cards
  • E. Components

Question 88

Question
88. Universal Container wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?
Answer
  • A. Formula Field
  • B. Workflow update
  • C. Case Process
  • D. Lightning Process Builder

Question 89

Question
89. Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the “Allow Customer Invitations” Chatter setting. What permission is granted to Customers when invited to Chatter Group?
Answer
  • A. The ability to invite members to groups of which they are a member.
  • B. The ability to @mention accounts of which they are a contact.
  • C. The ability to request access to public groups.
  • D. The ability to interact with members of their groups.

Question 90

Question
90. Which statement is true when a new full sandbox is created? Choose 2 answers
Answer
  • A. User’s email addresses will not be modified.
  • B. Default email deliverability is set to system email only.
  • C. Chatter data will be copied to the sandbox by default.
  • D. Usernames will be modified uniquely for that sandbox.

Question 91

Question
91. Universal Containers has purchased a Lightning Component on the AppExchange. Where can that component be utilized. Choose 2 answers
Answer
  • A. Visual Workflow
  • B. Salesforce1 Mobile App
  • C. Lightning Process Builder
  • D. Standalone Lightning App

Question 92

Question
92. Which is statement is true for embedding a Visualforce page in a page layout? Choose 2 answers
Answer
  • A. Visualforce pages on page layout have attributes for width and height.
  • B. Visualforce pages can be placed anywhere in a page layout.
  • C. Visualforce pages can only be placed in a Visualforce section in a page layout.
  • D. Visualforce pages on a field set have attributes for width and height.

Question 93

Question
93. Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal?
Answer
  • A. Process Builder
  • B. Apex Code
  • C. Roll-up summary field
  • D. Workflow Rule

Question 94

Question
94. Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Services users use three of the same fields as the Sales team, but also have five of their own, which the sales team does not use. What is the minimum configuration necessary to meet this requirement?
Answer
  • A. One profile, two record types, one page layout.
  • B. Two profiles, two record types, two page layouts.
  • C. One profile, one record type, one page layout.
  • D. Two profiles, one record type, two page layouts.

Question 95

Question
95. The Director of Customer Service wants to know when agents are overwhelmed with high priority items in the support queue. The Director wants to receive a notification when a new case is open with the status of “New” for more than four business hours. Which automation process could be used to accomplish this? Choose 2 answers
Answer
  • A. Escalation rules
  • B. Visual workflow
  • C. Lightning Process Builder
  • D. Scheduled Apex

Question 96

Question
96. Representatives at Universal Containers use Salesforce to record information for leads. When new prospects are added, an outbound message is sent to SAP with lead’s information. Which automation process will accomplish this without writing any code?
Answer
  • A. Create a process using Lightning Process Builder to send the outbound message. .
  • B. Create a Workflow Rule with an outbound message as the action
  • C. Use Visual Workflow to create a wizard that will send an outbound message.
  • D. Design an Approval Process that sends an outbound message upon arrival.

Question 97

Question
97. A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
Answer
  • A. Workflow Rules
  • B. Visual Workflow
  • C. Lightning Connect
  • D. Lightning Process Builder

Question 98

Question
98. Which use case can be accomplished using a custom link? Choose 3 answers
Answer
  • A. Navigate to a process to update the current record.
  • B. Navigate to a custom Visual Flow to update the current record.
  • C. Navigate to an external system using data in Salesforce.
  • D. Navigate to an Apex Trigger to update the current record.
  • E. Navigate to a create a record page with fields pre-populated.

Question 99

Question
99. Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?
Answer
  • A. A summary report on the Opportunity object.
  • B. A summary report on the Account object.
  • C. A tabular report on the Account object.
  • D. A tabular report on the Opportunity object

Question 100

Question
100. The VP of Sales at Universal Containers has requested that Sales reps be given access to view all Accounts in Salesforce. However, they’ve also requested that sales reps only be allowed to create new Opportunities on Accounts they own. How can this requirement be met?
Answer
  • A. Create an Opportunity Validation Rule that compares the Opportunity and Account Owners.
  • B. Create a new Opportunity Quick Action that validates Account ownership.
  • C. Set the Organization-Wide Defaults sharing on Opportunities to Private and recalculate sharing.
  • D. Set the Organization-Wide Defaults sharing on Opportunities to Controlled by Parent.

Question 101

Question
101. At Universal Containers, multiple departments utilize the Case object for different purposes. Some users submit cases for IT and HR requests. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
Answer
  • A. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
  • B. Create different case field sets for IT, HR and Customer Support. Assign different field sets by profile.
  • C. Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role
  • D. Create different case field sets for IT, HR and Customer Support. Assign different field sets by role.

Question 102

Question
102. Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated account’s billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behaviour?
Answer
  • A. FORMULA FIELD
  • B. WORKFLOW
  • C. ROLL-UP SUMMARY FIELD
  • D. APEX

Question 103

Question
103. WHAT IS A TRUE STATEMENT IN REGARDS TO CREATING CUSTOM REPORT TYPES?
Answer
  • A. WHEN THE PRIMARY OBJECT IS A CUSTOM OBJECT AND IS DELETED, THEN THE REPORT TYPE AND ANY REPORTS CREATED FROM IT MUST BE DELETED MANUALLY.
  • B. THE DETAIL OBJECT IN A MASTER- DETAIL RELATIONSHIP CANNOT BE ADDED AS A SECONDARY OBJECT ON A CUSTOM REPORT TYPE.
  • C. ONCE A REPORT TYPE IS SAVED WITH A STANDARD OR CUSTOM PRIMARY OBJECT, THE PRIMARY OBJECT CANNOT BE CHANGED FOR THAT REPORT TYPE.
  • D. ANY OBJECT CAN BE CHOSEN UNLESS THE OBJECT IS NO VISIBLE TO THE PERSON CREATING THE REPORT TYPE THROUGH SECURITY SETTINGS

Question 104

Question
104. An app builder has been asked to provide users a way to identify a contact’s “preferred contact method” directly on the contact record. users need to be able to identify whether a phone number or an email, is the contact’s preferred communication method. Which field type will allow the app builder to accomplish this with the fewest fields possible
Answer
  • A. formula
  • B. checkboxes
  • C. picklist
  • D. email

Question 105

Question
105. Universal container manages internal projects by department using a custom object called projects. only employees in the project’s respective department should have view access to all of the department’s project records. if an employee changes job roles and moves to another department, the employee should no longer have access to the projects within their former department. How can these requirements be met, assuming the organization-wide default for projects is set to private? Choose 2 ans
Answer
  • A. create a criteria based sharing rule using the projects department that grants access to users by permission set.
  • B. create a criteria based sharing rule using the projects department that grants access to users by roles. .
  • C. create a criteria based sharing rule using the projects department that grants access to users by public groups
  • D. create a criteria based sharing rule using the projects department that grants access to users by profiles.

Question 106

Question
106. In order to delete opportunities, universal containers would like sales reps to submit request for approval from their sales manager. What can be used to meet these requirements?
Answer
  • A. two step approval process
  • B. approval process with apex trigger
  • C. approval process with time depenedent workflow action
  • D. process builder with submit for approval action

Question 107

Question
107. A custom object has a public reads only sharing settings that does not grant access using hierarchies. a dynamic sharing rule provides write access to the object to the global marketing public group if the record is marked as global. a user creates a new record and marks it as global. Who will have write access to the record?
Answer
  • A. The global marketing public group and anyone above the owner in the role hierarchy.
  • B. The record owner and the global marketing public group.
  • C. The global marketing public group, the record owner, and anyone above the owner in the role heirarchy.
  • D. The record owner and anyone above the owner in the role hierarchy.

Question 108

Question
108. To synchronize account, orders, and shipments in real time, a developer has built a custom interface between an external and salesforce. prior to deployment, the developer needs to confirm that the interface can sustain the synching of thousands of records at a time. Which sandbox environment is recommended to complete performance and load testing?
Answer
  • A. partial sandbox
  • B. full sandbox
  • C. developer sandbox
  • D. developer pro sandbox

Question 109

Question
109. A new custom object is being created with a private sharing setting. The business wants to share individual records with specific people or group of people on a case by case basis. What options does the business user have to manually share individual records? Choose 3 answer
Answer
  • A. public groups
  • B. permission sets
  • C. roles
  • D. profiles
  • E. users

Question 110

Question
110. What is true statement regarding master – detail relationship? Choose 3 answers
Answer
  • A. A master-detail relationship cannot be created if the custom object on the detail side already contains data.
  • B. A master – detail relationship cannot be converted to a look-up relationship.
  • C. Deleting a master record in a master detail relationship deletes all related detail records.
  • D. Standard objects can be on the detail side of the custom object in a master-detail relationship.
  • E. Master-detail relationship can convert to a look –up relationship if no roll-up summary field exist on the master object.

Question 111

Question
111. What is the capability of a schema builder? Choose 2 answer
Answer
  • A. To update description of standard and custom objects.
  • B. To modify custom field help text on standard objects.
  • C. To create new look-up or master-detail object relationship.
  • D. To enable field history tracking on standard objects.

Question 112

Question
112. The director of marketing has asked the app builder to create a formula field that tracks how many days have elapsed since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
Answer
  • A. Datevalue()
  • B. Now()
  • C. Date()
  • D. Today()

Question 113

Question
113. Universal containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
Answer
  • A. Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.
  • B. When importing the file, select the “Prevent Duplicates” option on the last step of the Import Wizard and import the file.
  • C. After importing all of the custom objects, run a duplicate check report, export the record to a CSV File, and run a mas delete to purge any duplicates.
  • D. After importing all of the custom objects, review all records created and manually merge or delete and duplicate record

Question 114

Question
114. Which type of relationship can be defined with external objects? Choose 2 Ans
Answer
  • A. Cross organizational look-up
  • B. External look-up
  • C. External master-detail
  • D. Indirect look-up

Question 115

Question
115. Universal Containers wants to streamline its data capture process by linking fields together. They wish to do this so that the available value on dependents fields are driven by value selected on controlling fields. Which consideration supports the stated requirements? Choose 3 answers
Answer
  • A. The import wizard only allows value to be imported into a dependent picklist if they match the appropirate controlling field.
  • B. Custom picklist field can be either controlling or dependent field.
  • C. Multi select picklist can be dependent picklist but not controlling fields.
  • D. Standard and custom picklist fields can be dependent fields.
  • E. Checkbox fields can be controlling fields but not dependent fields.

Question 116

Question
116. The app builer needs to change the data types of new custom fields.The app builder is not able to delete and recreate any of the fields, nor modify any apex code. Which data type change will require the app builder to perform the additional steps in order to retain existing functionalities?
Answer
  • A. Changing the data type of a field used in an apex class from number to text.
  • B. Changing the data type of a field used in a report from a text to an encrypted field.
  • C. Changing the data type of a field used as an external id from number to text.
  • D. Changing the data type of a field used in lead conversion from number to text.

Question 117

Question
117. The VP of account management at Universal Containers has requested that all contacts mailing postal codes match the associated accounts shipping postal code. How can this be enforced using validation rules?
Answer
  • A. Create a validation rule using the distance() function.
  • B. Create a validation rule using a compare operator.
  • C. Create a validation rule using the geolocation() function.
  • D. Create a validation rule using a not equal operator.

Question 118

Question
118. Universal Containers sales reps can modify fields on an opportunity until it is closed. Only the sales operation team can modify the post closed follow-up dates and post closed follow-up comments fields. How can these requirements be met?
Answer
  • A. Use record types with field sets and restrict editing fields using field-level security.
  • B. Use field-level security on page layouts to restrict editing fields.
  • C. Use multiple record types, page layouts and profiles.
  • D. Use field level security to mark fields as read only on the sales profile

Question 119

Question
119. Universal container needs to update a field on an account when an opportunity stage is changed to closed lost. What can be used to accomplish this requirement? Choose 2 answers
Answer
  • A. lightning process builder
  • B. Approval process
  • C. Assignment rule
  • D. workflow rule

Question 120

Question
120. The organization-wide default for a custom object is set to private. The superior profile grants view access to the same object. A user with the superior profile is also listed as the manager on the user detail record for a subordinate. However, the superior still cannot view records owned by the subordinate. What is preventing the superior from viewing records owned by the subordinate? Choose 2 answers
Answer
  • A. Organization-wide settings for the custom object grant access to other user with the same role.
  • B. The superior requires permission set in order to view the subordinate’s records.
  • C. The superiors’ role is not above the subordinate’s role in the hierarchy.
  • D. Organization-wide settings for the custom object do not grant access using hierarchy.

Question 121

Question
121. A custom field contains a feedback score which is on a scale of one to five. End users would like a visual indicator of one to five stars based on the number found in the feedback score custom field. How can this visual indicator be displayed?
Answer
  • A. Use a custom formula field.
  • B. Use a custom image field.
  • C. Use a custom number field.
  • D. Use a custom text field.

Question 122

Question
122. What is a key consideration when using unmanaged packages? Choose 2 answers
Answer
  • A. A namespace is not required to create an unmanaged package.
  • B. The person who created the unmanaged package can change or update installed components.
  • C. The person who created the unmanaged package has no control over the installed components.
  • D. A namespace is required to create an unmanaged package.

Question 123

Question
123. A sales manager would like to look at an account record and view charts of all of the related open opportunities. Closed/won opportunities, and open cases. How many report charts can be added to the account page layout to meet this requirement?
Answer
  • A. 3
  • B. 1
  • C. 4
  • D. 2

Question 124

Question
124. Universal Containers has deployed custom tabs through change sets, without including the profiles, to production (enterprise edition). Which statement is true in regards to the visibility of custom tabs?
Answer
  • A. Custom tabs are exposed for all users.
  • B. Custom tabs are hidden for all users.
  • C. Custom tabs are default off for all users
  • D. Custom tabs are default on for all users

Question 125

Question
125. Which statement is true about converting a lead? Choose 3 answers
Answer
  • A. The lead’s most recent campaign record is automatically applied to the “PRIMARY campaign source” field on the opportunity.
  • B. Users can convert leads that are associated with an active approval process.
  • C. Multi-select picklist values on lead records overwrite values on the contact’s corresponding field.
  • D. Administrators may choose whether to enforce validation rules & triggers.
  • E. The system automatically maps standard lead fields to standard account, contact, and opportunity fields.

Question 126

Question
127. Which objects can be members of a campaign? Choose 2 answers
Answer
  • A. contact
  • B. account
  • C. opportunity
  • D. lead

Question 127

Question
128. Universal containers needs to flag leads with one or more business areas. They need to add a field to capture these to the lead records. There is no need to report on this field. What is the appropriate field type?
Answer
  • A. Radio Buttons( multi select)
  • B. Picklist
  • C. Text area
  • D. Picklist (multi-select)

Question 128

Question
129. Universal Containers is setting up salesforce for the first time. management wants the sales and marketing teams to have different navigation names in the salesforce1 mobile app. Which option is available to an app builder to satisfy the requirement?
Answer
  • A. Create sales and marketing profiles to ensure read access to different objects.
  • B. Create roles for sales and marketing and assign a custom homepage layout for each role.
  • C. Create mobile navigation menus for both the sales and marketing profiles.
  • D. Create public groups for sales and marketing and create mobile navigation menus for each group.

Question 129

Question
130. An app builder wants to show groups as the last navigation menu item in the salesforce1 mobile app. however, the app builder is not able to select groups as one of the items on the dropdown menu. What could cause this?
Answer
  • A. Groups is showing up in the recent section and not in the navigation menu.
  • B. Groups is not included in the selected list for the navigation menu.
  • C. Groups is included in the smart search items but not on the navigation menu.
  • D. Groups can not be the last item in the navigation menu.

Question 130

Question
131. What is the true statement in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3 answers
Answer
  • A. Joined report blocks are formatted as matrix reports.
  • B. Bucket fields are not supported in joined reports.
  • C. Cross filters are not supported in joined reports
  • D. The rows to display filter is not supported in Joinded reports.
  • E. Report formula fields are nor supported in Joined reports.

Question 131

Question
132. When an opportunity close date is delayed by more than 60 days, the manager and the VP sales must approve the change. How can this requirement be met? Choose 2 answers
Answer
  • A. Build an approval process that requires unanminous approval from the manager and VP of sales.
  • B. Create a workflow rule that checks for close date less that 60 days and add an email alert.
  • C. Create a lightning process builder flow that submits the record for an approval process.
  • D. Build a validation rule that does not allow a user to save the opportunity record.

Question 132

Question
133. What is recommended to refresh a full sandbox?
Answer
  • A. After UAT sign-off.
  • B. Whenever a new production used is added.
  • C. After a major production release.
  • D. Within 3 hours of when it is needed.

Question 133

Question
134. At Universal Containers, the Account object has a Master-Detail relationship with an Invoice custom object. The App Builder would like to change to a lookup field, but is not able to do so. What could be causing this?
Answer
  • A. The invoice must have at least one Master-Detail field for reporting.
  • B. The Account record includes Invoice roll-up summary fields.
  • C. The Invoice records have existing values in the Account.
  • D. The Account is included in the workflow on the Invoice object.

Question 134

Question
135. Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 Answers
Answer
  • A. Create an approval process on the User object to assign a permission set.
  • B. Create a flow on the user object to assign a permission set.
  • C. Create a lightning process on the user object to launch a flow.
  • D. Create a workflow rule on the User object to assign a permission set.

Question 135

Question
136. Which statement is true about field update actions from workflow rules and approval processes? Choose 2 answers
Answer
  • A. Field update with “re-evaluate workflow rules” selected can cause a recursive loop if the updated field is included in a workflow.
  • B. Field update are not available on currency field if the organization uses multi-currency.
  • C. Field updates to records based on workflow rules and approval processes do not trigger validation rules.
  • D. Field updates are tracked in the history related list of a record regardless of whether or not History tracking is set for those fields.

Question 136

Question
137. The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce’s mass email functionality has a limitation on the number of emails that can be sent each day.
Answer
  • A. Develop Apex code and Visualforce pages to send the emails.
  • B. Download all contacts to a CSV file and use an email client to send the mails.
  • C. Research and evaluate products available on AppExchange to send mass emails.
  • D. Request Salesforce increase the number of maximum daily mails.

Question 137

Question
138. The customer service team at Universal containers uses a custom Project object to track their customer projects. An App builder needs to create a relationship between the project object and the related client Account record. A private sharing model is in place for both Accounts and projects. Which statement is true when creating an Account lookup field on the Project object? Choose 2 answers
Answer
  • A. The account lookup field on the project record can be made optional.
  • B. Cross-object field updates between the Project and Account records are not supported.
  • C. Users can only delete Accounts if they have access to related projects records.
  • D. The account record can include roll-up summary field with data from the project records

Question 138

Question
139. Sales representatives want to capture custom Feedback record details related to each Account. The sales reps want to accomplish this with minimal clicks on the Salesforce1 mobile application. What is the recommended solution to meet this requirement? Choose 2 answers.
Answer
  • A. Create predefined values for most of the fields.
  • B. Create a global action on Account.
  • C. Create a feedback object as a parent of Account.
  • D. Create an object-specific action on Account.

Question 139

Question
140. Which statement is true when defining a Create custom action for the Contact object? Choose 2 answers
Answer
  • A. The create action will ignore field requirements.
  • B. The create action can pre-define Contact field values.
  • C. The create action allows a user to select a record type.
  • D. The create action will respect validation rules.

Question 140

Question
141. What may occur if workflow rules are reevaluated after a field change by a field update? Choose 2 answers
Answer
  • A. A recursive loop potentially results in exceeding organizational limits.
  • B. Cross-object workflow rules result in re-evaluation after field change
  • C. Workflow rules trigger validation rules on field updates.
  • D. Workflow rules trigger more workflow rules to be re-evaluated.

Question 141

Question
Universal Containers conduct evaluations of their sales reps using a custom object consisting of numerical scores and executive comments. The company wants to ensure that only the sales reps, and their manager’s executive can view the rep’s evaluation record but the reps should not be able to view the executive comment field on their review. How can these requirement be met?
Answer
  • A. Use a private sharing model granting record access using hierarchy; manage field access with record types and field-level security.
  • B. Use a private sharing model granting record access using custom setting; manage field access with page layouts and field level security.
  • C. Use a private sharing model granting record access using hierarchy; manage field access with field-level security.
  • D. Use a private sharing model granting record access using custom setting; manage field access with record types and page layouts.

Question 142

Question
143. Universal containers would like to use a chatter group for their mergers and acquisition team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by invite only. Which chatter Group type should the App Builder recommend?
Answer
  • A. Member Group
  • B. Unlisted Group
  • C. Public Group
  • D. Private Group

Question 143

Question
144. Which capability allows an app builder to grant object-level access? Choose 2 answers
Answer
  • A. Assigning a user a Profile that allows Read access to an object.
  • B. Assigning a user a Public Group that allows for Read and Edit access to an object.
  • C. Assigning a user a Permission Set that allows Read and Edit access to an object.
  • D. Assigning a user a Role that allows Read access to an object

Question 144

Question
145. When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which opportunity standard field is available to be configured directly in the Opportunity record type? Choose 2 answers
Answer
  • A. Forecast Category
  • B . Lead Source
  • C. Type
  • D. Stage

Question 145

Question
146. Universal Containers has created the custom objects Candidate and Interview in Salesforce to track candidates and interviews respectively. The company wants to track the total number of interviews a candidate has gone through on the candidate record without writing any code. How can app builder accomplish this requirements? Choose 2 answer
Answer
  • A. Use a roll-up summary field on the candidate record to show the total number of interviews.
  • B. Use a master-detail relationship between the Candidate and the Interview objects.
  • C. Use a lookup relationship between the Candidate and Interview objects.
  • D. Use a formula field on the candidate record to show the total number of interviews.

Question 146

Question
147. What type of field can be referenced by a Roll-up Summary field using SUM? Choose 3 answers.
Answer
  • A. Formula
  • B. Currency
  • C. Number
  • D. Percent
  • E. Date

Question 147

Question
148. Universal Containers provides access to Salesforce for their sales, service and marketing teams. Management wants to ensure that when users log in, their home tab provides access to links and documentation that are specifically relevant to their job function. How can this requirement be met?
Answer
  • A. Create separate home page custom components and layouts; assign to users by role.
  • B. Create separate home page custom components and layouts; assign to users by profile.
  • C. Expose specific elements within a home page custom component determined by role.
  • D. Expose specific elements within a home page custom components determined by profile.

Question 148

Question
150. . At Universal Containers, multiple departmenrs utilize the Case Object for the different purposes. Some users submit cases for IT and HR request. Other users provide customer support with case records. How can an App Builder enable different users to see different fields, based on the case type?
Answer
  • a) Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by profile.
  • b) Create different case field sets for IT, HR and Customer Support. Assign differnt field sets by profile.
  • c) Create different case record types for IT, HR and Customer Support. Assign different page layouts to each record type by role.
  • d) Create different case fields set for IT, HR, and Customer Support. Assign different fields sets by role.

Question 149

Question
151. What is a true statement regarding master - detail relationship?Choose 3 answers
Answer
  • A) A master-detail relationship cannot be created if the custom object on the detail side already contains data.
  • B) A master-detail relationship cannot be converted to a look-up relationship.
  • C) Deleting a master record in a master detail relationship deletes all related detail records.
  • D) Standard objects can be on the detail side of the custom object in a master-detail relationship.
  • E) Master-detail relationship can convert to a look-up relationship if no roll-up summary field exist on the master object.

Question 150

Question
152. Which type of relationship can be defined with external objects?Choose 2 ans
Answer
  • A) Cross organizational look-up
  • b) External look-up
  • c) External Master-detail
  • d) Indirect loop-up

Question 151

Question
153. What is the key consideration when using unmanaged packages?Choose 2 answers
Answer
  • a) A namespace is not required to create an unmanaged package.
  • B) The person who created the unmanaged package can change or update installed components.
  • C) The person who created the unmanaged package has no control over the installed components.
  • d) A namespace is required to create an unmanaged package.

Question 152

Question
154. Which two rules can be Configured for the Opportunity Object?Choose 2 answers
Answer
  • a) Escalation Rules
  • b) Workflow Rule
  • c) Validation Rule
  • d) Assignment Rule

Question 153

Question
155. Universal Containers would like to optimize routes for its travelling service personnel.What is the recommended solution to meet this requirement?
Answer
  • A) Use Geolocation fields with the DISTAND and GEOLOCAITON formulas
  • b) Use an AppExchange partner Product
  • c) Configure Territory Hierarchy and rules for routes based on Territory.
  • d) Configure routing options in a custom object.

Question 154

Question
156. Universal Containers Needs to send an outbound message to an external system when a record has been updated.What is the recommended feature to meet this requirement.
Answer
  • A) Workflow
  • b) Process Builder
  • c) Visual Workflow
  • d) Lightning Connect

Question 155

Question
157. Universal Containers stores Invoices in SAP. Users want to view Invoice data on the related Account Records in Salesforce.Which two actions will satisfy this requirement? Choose 2 answers
Answer
  • a) Connect to an Odata Publisher Service for SAP Database.
  • B) Create a custom Invoice object and connect to SAP using Data Loader.
  • c) Use SAP data export functions to load data directly into Salesforce.
  • d) Create an external object connected to an Invoice table in SAP.

Question 156

Question
158. The marketing team at Universal Containers has a list of 400 leads they would like to upload to Salesforce. They need to avoid creating duplicate records.Which two actions should be taken to meet this requirement? Choose 2 answers
Answer
  • A) Use Data Loader's update function to import leads and match to existing records based on email-address.
  • b) Enable Duplicate Matching in the Data Management section in setup and activate the Lead-toLead scenario.
  • c) Upload the lead list using the Import wizard and select a matching type to prevent duplicate lead creation.
  • d) Create a Lead Matching Rule and corresponding Duplicate Rule to block newly created duplicate leads.

Question 157

Question
159. Which two are capabilities of Schema builder Choose 2 answers
Answer
  • a) Showing selected objects on a page.
  • B) Viewing page layouts in a new window.
  • C) Creating a new record type
  • d) Editing custom settings.

Question 158

Question
160. Universal Containers needs to update a field on an Account when an Opportunity stage is changed to Closed Lost.Which two should be used to accomplish this requirement? Choose 2 answers
Answer
  • a) Assignment Rule
  • b) Process Builder
  • c)Workflow Rule
  • d) Approval Process.

Question 159

Question
161. An App builder has been asked to integrate Salesforce with an External Web service. The web service must be notified every time an opportunity is won. Which two can satisfy this requirement? Choose 2 answers.
Answer
  • A) Use a process and Apex code.
  • B) use a flow and an outbound message.
  • c) Use a workflow rule and an outbound message.
  • d) Use a process and an outbound message.

Question 160

Question
162. Universal Containers uses a custom object to track expense reports. They would like to automatically post updates on a record's feed whenever an expense report has been approved.Which social feature can be used to accomplish this?
Answer
  • A) Feed tracking
  • b) Feed Quick Action
  • c) Auto-response rule
  • d) Approval process

Question 161

Question
163. Universal Containers sells to three different types of organizations: Partner, Enterprise, and Small Business. Some of the information collected about each organization overlaps; however, there are also unique attributes to each type of organization that need to be tracked, some of which are required.What solution meets these requirements?
Answer
  • a) Three custom objects for the three organization types, each with custom fields that pertain to that type of Organization.
  • b) A partner Community for partner organization records, and two lead record types for Enterprise and Small Business organizations.
  • c) Three Account record types, each with its own page layout to display the relevant fields for that type of organization.
  • d) Three different sections on an Account page layout, with each section displaying the relevant fields for that organization.

Question 162

Question
164. An App Builder at Universal Containers would like to prevent users from creating new records on an Account related list by overriding standard buttons. Which two should the App Builder consider before overriding standard buttons? Choose 2 answers
Answer
  • a) Standard buttons can be overridden, relocated on the detail page, and relabeled.
  • b) Standard buttons can be changed on lookup dialogs, list views and search result layouts.
  • c) Standard buttons can be overridden with a Visualforce page.
  • d) Standard buttons that are not available for overrides can still be hidden on page layouts.

Question 163

Question
165. Which two are a capability of record types? Choose 2 answers
Answer
  • a) Displaying differet field labels
  • b) Filtering picklist values.
  • C) Having multiple record types on one record.
  • D) Displaying different page layouts.

Question 164

Question
166. A business user wants a quick way to edit a record's status and enter a custom due date field from the record's feed in Salesforce1 mobile.What could be used to accomplish this?
Answer
  • A) Custom quick access link
  • b) Custom URL formula field
  • c) Custom button
  • d) Custom Action.

Question 165

Question
167. What sandbox type allows for the use of a sandbox template?
Answer
  • A) Partial Sandbox
  • b) Developer Sandbox
  • c) Developer Pro Sandbox
  • d) Config Sandbox

Question 166

Question
168. Which two should be considered when creating unmanaged packages? Choose 2 answers
Answer
  • A) Migrating of Components from sandbox to production.
  • B) Publishing an Application for sale on the AppExchange.
  • C) Distributing open-source projects on the AppExchange
  • D) Deploying from a Developer Edition environment.

Question 167

Question
169. Universal Containers wants to test code against a subset of production data that is under 5 GB. Additionally, Universal Containers would like to refresh this sandbox every weekend.What type of sandbox should be used to accomplish this?
Answer
  • A) Partial Copy
  • b) developer pro
  • c) Full
  • d) Developer

Question 168

Question
170. Which rule can be configured for the Opportunity object? Choose 2 answers
Answer
  • A. Escalation Rule
  • B. Workflow Rule
  • C. Validation Rule
  • D. Assignment Rule

Question 169

Question
The training team at universal containers uses a custom Training object to track their customer trainings. An App Builder needs to create a relationship between the Training object and the related Student's record. A private sharing model is in place for both Students and Training. Which two statements are true when creaating a Student lookup field on the Training object? Choose 2 answers.
Answer
  • a) On Training record, the Student Lookupu field can be made optional.
  • b) On Student record, users can set up Roll-up summary field on Training records.
  • c) On Training record, users can only delete Students, if they have access to it.
  • d) Cross-object field updates between Training and Student records are not supported.

Question 170

Question
172. Universal Containers uses a custom object called candidates to track information about people who are being recruited for jobs within the company. When an employee refers a recruiting candidate, that employee should have access to the Candidate record; however, only HR users should be able to view, edit, and report on the Salary field. Which action should be recommended for controlling who can view the salary field?
Answer
  • a) Restrict access to the "Salary" field for general employee users using custom sharing settings.
  • b) Create and assign separate Candidate page layouts for general employee users and HR users.
  • c) Restrict access to the "Salary" field for general employee users using field-level security.
  • d) Create and assign separate Candidate record types for general employee users and HR users.

Question 171

Question
173. Universal Containers uses a private Sharing model for Opportunities. This model cannot be changed due to a regional structure. A new sales operations team has been created. This team needs to perform analysis on Opportunity data, and should have read and write access to all Opportunities.Which two are recommended solutions for the App builder to give users appropriate access? Choose 2 answers.
Answer
  • a) Create a criteria-based sharing rule to share all opportunities with the sales operations public group.
  • b) Add a manual share for all opportunities with each user on the sales operations team.
  • c) Create a criteria-based sharing rule to share all opportunities with the sales operations private group.
  • d) Add a permission set with "View All" and "Modify All" opportunity permissions enabled.

Question 172

Question
174. Which sandbox is used for performance testing?
Answer
  • A. Developer
  • B. Full
  • C. Partial
  • D. Developer Pro

Question 173

Question
175. What is the capability of the Schema Builder? Choose (2) answers
Answer
  • A. Open page layout in new window
  • B. Choose object
  • C. Customize settings
  • D. To update descriptions of standard and custom objects

Question 174

Question
176. UVC has a junction object called invoice with primary master-detail relationship with accounts and a secondary master detail relationship with contacts. The app builder has requirement to change the primary master relationship to lookup. What happens to the master detail relationship with contacts?
Answer
  • A. The contacts master detail field is deleted from the object
  • B. The contacts master detail also converts to lookup
  • C. The contacts master detail becomes the primary
  • D. The contacts master detail values are cleared from invoice

Question 175

Question
177. A divisional manager wants to add a report chart into a page layout. Which report format can be used as the source report to accomplish this? Select 2
Answer
  • A. Matrix format with chart
  • B. Tabular format with a chart
  • C. Summary format with a chart
  • D. Joined format with a chart

Question 176

Question
178. Which opportunity standard field is available to be configured directly. Choose (3) answers
Answer
  • A. Lead source
  • B. Stage
  • C. Forecast category
  • D. Type

Question 177

Question
179. What is a true statement in regards to converting a tabular, summary, or matrix report to a joined report? Choose 3 answers
Answer
  • A. Joined report blocks are formatted as matrix reports
  • B. Bucket field are notsupported in joined reportsreports
  • C. Report formula fields are not supported in joined
  • D. The rows to display filter is not supported in joined reports
  • E. Cross filter are not supported in joined reports

Question 178

Question
An App Builder wants to deploy a new version of an auto launched flow to production in an active state so that the new functionality is immediately available to users. What should the App Builder take into consideration when planning the deployment?
Answer
  • Verify there is an Apex test that provides test coverage for the Flow
  • Grant user access to the Flow
  • Manually activate the Flow after deployment
  • Include the Process Builder calling the Flow in the deployment

Question 179

Question
Which two objects can be members of a Campaign? Choose 2 answers
Answer
  • Account
  • Contact
  • Lead
  • Opportunity

Question 180

Question
Which two statements are true about record types?
Answer
  • They allow different page layouts and mandatory fields
  • They can be used to control user role hierarchy
  • They can be enabled by profile and permission set
  • They allow different picklist values for all picklist fields

Question 181

Question
An app builder needs to change the data types of a custom field. The app builder is NOT allowed to delete and recreate any of the fields or modify an Apex Code. Which data type change will require the app builder to perform additional steps in order to retain existing functionality?
Answer
  • Changing the data type of a field used as an External ID from number to text
  • Changing the data type of a field used in an Apex Class from number to text
  • Changing the data type of a field used in lead conversion from number to text
  • Changing the data type of a field used in a report from text to an encrypted field.

Question 182

Question
Which two report formats can be used as a source report to configure a reporting snapshot? Choose 2 answers
Answer
  • Matrix format
  • Tabular format
  • Joined format
  • Summary format

Question 183

Question
The app builder at Universal Containers has been asked to ensure that the Country field on the Account object is captured as the two letter abbreviation. How can the app builder satisfy this requirement?
Answer
  • Create a validation rule that only allows the expected format.
  • Create a workflow rule that only allows the expected format
  • Create a validation rule to set values using an external data source
  • Create a workflow rule to set values using an external data source

Question 184

Question
At Universal Containers, multiple departments utilise the Case object for different purposes. Some users submit cases while other users provide customer support with case records. What is the minimum required configuration for an app builder to enable different users to see different fields, based on the case type?
Answer
  • Record types, page layouts, case teams and profiles
  • Record types, page layouts, field sets and profiles
  • Record types, page layouts, support process and profiles
  • Record types, page layouts, permission sets and profiles

Question 185

Question
Universal Containers has a customer base where many customers have the same or similar company names. Which functionality should be configured to improve an end users search experience? Choose 2 answers
Answer
  • Update the account search layouts accounts tab columns displayed.
  • Update the account search layouts accounts search results columns displayed.
  • Update the account search layouts search filter fields
  • Update the account search layouts list view filter settings

Question 186

Question
Universal Containers allows users to create standard reports on demand. What are three considerations users should be aware of when creating a new report? Choose 3 answers
Answer
  • Records will be available in the report regardless of security permissions
  • The report type determines the types of record and fields that will be available
  • Users can require that child objects exsit for parent records using a cross filter
  • Users will need to add the report to a shared folder for other users to see it
  • Charts can be added to summary reports to provide a visualisation

Question 187

Question
Sales reps at Universal Containers use Salesforce on there mobile devices. They want a way to add new contacts quickly and then follow up later to complete the additional information necessary. What mobile solution should an App Builder recommend?
Answer
  • Customise the mobile menu to move Contacts to the top
  • Build a global action to create Contacts
  • Add a compact layout to Contacts
  • Use Path and set pre-defined values

Question 188

Question
A production org includes custom objects containing confidential information. A sandbox is needed that includes data records, excludes all of the confidential objects and can be refreshed weekly. What steps should an App Builder take to meet these requirements?
Answer
  • Create Full Sandbox and use a sandbox template.
  • Create a Developer Pro Sandbox and schedule Data Loader to download selected object data weekly.
  • Create a Partial Copy Sandbox and use a sandbox template
  • Create a Developer Sandbox and schedule Data Loader to download selected object data weekly.
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