Question 1
Question
What are the opportunity defaults when converting a lead to an opportunity?
Answer
-
Stage Defaults to first option in the picklist, close date defaults to the last day in the quarter, and the amount defaults to blank
-
Stage defaults to first option in the picklist, close date defaults to 3 months from conversion date, and amount defaults to blank
-
User defines amount, close date, and stage upon conversion
-
None of the above
Question 2
Question
An S-Control may be all of the following EXCEPT:
Question 3
Question
Once a field is hidden from a Profile using 'Field Level Security', a User associated to that
Profile can still see the field using the following:
Question 4
Question
It is possible for a User to own a record and not see it if they dont have the Read
Permission to the Object.
Question 5
Question
Field Sets works on both Standard as well as Custom Objects.
Question 6
Question
Custom Fiscal years are for companies that break down their fiscal years, quarters, and
weeks in to custom fiscal periods based on their financial planning requirements.
Question 7
Question
Which action must be taken to view contacts associated with a case in the console?
Answer
-
The related lists of the case page layout must be modified
-
The custom links of the case page layout must be modified
-
The related object of the case page layout must be modified
-
The mini page layout of the case page layout must be modified
Question 8
Question
In order to Enable Territory Management you should have:
Answer
-
Standard Profile
-
Customizable Forecasting
-
Enable Forecasting
-
All of the above
Question 9
Question
The difference between an opportunity record type and a sales process is:
Answer
-
The sales process controls the stage field, the record type controls all other picklist fields
-
The record type controls the stage field, the sales process controls all other picklist fields
-
The record type controls the picklist fields
-
The sales process controls all picklist fields
Question 10
Question
All of the following actions may take place on a Workflow Rule EXCEPT:
Answer
-
Outbound API message
-
Update Field
-
Create a Task
-
Create an Event
Question 11
Question
Where are active currencies located?
Question 12
Question
Inline Editing is available in visual force pages
Question 13
Question
Which of the following settings directly affects Date fields to display as MM/DD/YYYY?
Answer
-
Local
-
Time Zone
-
Language
-
Default Currency
Question 14
Question
Select the best component to use if you want to list the top five sales performers on a
dashboard.
Question 15
Question
It is possible to share a custom object record manually
Question 16
Question
The Campaign ROI Analysis Report uses which of the following calculations to determine
the ROI percentage for a campaign?
Answer
-
Total Amount of Opportunities / Expected Revenue
-
Amount of Won Opportunities / Budgeted Cost
-
Expected Revenue / Budgeted Cost
-
(Amount of Won Opportunities minus Actual Cost) / Actual Cost
Question 17
Question
Which of the following are true about Master/Detail relationship in custom objects?
Answer
-
Sharing is inherited from parent
-
Child needs to be manually deleted when parent is deleted
-
Only child fields are available for reporting
-
Lookup field child is required
Question 18
Question
A custom lookup field can be added to create a relationship between a standard object and
which of the following objects?
Answer
-
Users and Custom Objects
-
Leads, Accounts, Contacts and Custom Objects
-
Users, Custom Objects and Campaigns
-
Custom Objects, Contract and Campaigns
Question 19
Question
All of the following are true about Default Sales Teams EXCEPT:
Answer
-
Default Sales Teams are configured on a user record
-
Default Sales Teams may be added manually to an opportunity record
-
Default Sales Teams may be added automatically to an opportunity
-
Default Sales Teams may be added manually to an account record
Question 20
Question
What is a Managed Package?
Answer
-
A managed package is a collection of application components that are posted as a unit on AppExchange
-
They differ from unmanaged packages in that some components are locked, allowing the managed package to be upgraded later.
-
Allows the system Administrator to modify the application
-
Managed packages do not include locked components and cannot be upgraded
Question 21
Question
With Spring’11 release now you can have Photos in Dashboard components?
Question 22
Question
All fields on the Approval page layout are available to view on the Approval History related
list
Question 23
Question
Custom formula fields are recalculated:
Question 24
Question
Folders are used to manage:
Answer
-
Either Reports, Price Books, Documents. or Email templates
-
Either Reports, Dashboards, Documents, or Products
-
Either Reports, Dashboards, Documents, or Email templates
-
Either Reports, Dashboards, Documents, or Other Folders
Question 25
Question
You can set the Tab as a Landing Tab while creating the Tab for the Object?
Question 26
Question
Case Assignment Rules are based on elapsed time
Question 27
Question
Based solely on the role hierarchy a manager can do all of the following EXCEPT:
Answer
-
View, edit, delete, and transfer his/her and his/her subordinates records
-
Extend sharing on both his/her and his/her subordinate's records
-
View all folders his/her Subordinate has access to, i.e., Reports, Documents, and Email Templates
-
View records his subordinate does not own but can view
Question 28
Question
Which of the following does Salesforce CRM provide for restricting login access to the
application? Choose 3 answers
Answer
-
Profile-based IP restrictions
-
Organization-wide IP restrictions
-
Profile-based login hour restrictions
-
Organization-wide login hour restrictions
Question 29
Question
What happens when a user clicks on the Create New Apps option present in the List of
Apps section?
Answer
-
User is taken to a Create new App Page in salesforce.com
-
User is taken to App Exchange
-
User is taken to developer.force.com page
-
None of the above
Question 30
Question
Record Type may determine the default value of a picklist field.
Question 31
Question
All the following are Main Setup areas in Salesforce.com EXCEPT?
Answer
-
Personal Setup
-
App Setup
-
Data Setup
-
Administration Setup
Question 32
Question
What information may be updated on the Company Profile?
Answer
-
Language, Locale, and Time Zone
-
Fiscal Year
-
Primary Contact and Address Information
-
Forecasting
-
All of the above
Question 33
Question
Workflow Rules Consist of the following components:
Question 34
Question
Which of the following is the new workflow feature of Spring’11 Release?
Answer
-
Workflow Rules
-
Flows
-
Field Update
-
Outbound messages
Question 35
Question
Is it possible for a Page layout to be associated with a Record Type.
Question 36
Question
When configuring Customizable Forecasting, you can set which of the following Forecast
Dates for determining which opportunities contribute to the forecast?
Answer
-
Opportunity Close Date Only
-
Product Date Only
-
Schedule Date Only
-
Commit Date
-
Opportunity Close Date, Product Date, Schedule Date
Question 37
Question
If a lead, with a single marketing campaign is converted, the campaign information will map
to the newly created contact and opportunity record automatically
Question 38
Question
A service portal user may close their cases using Suggested Solutions in the self service
portal.
Question 39
Question
You can share the Dashboard components snapshot with everyone in the Company with
chatter?
Answer
-
No, we cannot share with the company
-
No, we cannot share with people who do not have access to the dashbaord
-
Yes we can share, but only people having access to dashboard will be able to see the data
-
Yes and everyone will be able to see it regardless of access to dashboard
Question 40
Question
Custom Formula fields do Not support which of the following functional expression?
Answer
-
Adding multiple records together
-
If/then/else conditional statements
-
Clickable image buttons
-
Combine text strings together
Question 41
Question
All of the following may be uploaded to the AppExchange Directory EXCEPT:
Question 42
Question
__________ are a collection of Force.com components and applications that are made
available to other organizations through the AppExchange.
Answer
-
Application
-
Object
-
Workflow Rules
-
Packages
-
Visual Force Page
Question 43
Question
An S-Control may be used in all of the following ways EXCEPT:
Answer
-
Dashboard Component
-
Custom Button
-
Custom Link
-
Import Wizard
Question 44
Question
If a profile does not have access to an application, that profile will also not have access to
the tabs and objects of that application
Question 45
Question
Forecasting can be used with Custom Fiscal Years.
Question 46
Question
Where will a Campaign associated with a Lead be visible? Choose 2 answers
Answer
-
Campaign Related List
-
Campaign History Report
-
Lead History Report
-
Opportunity Related List
Question 47
Question
For which objects you have business processes?
Answer
-
Lead
-
Opportunity
-
Case
-
Account / Contact
-
Solutions
Question 48
Question
Recent Item and Look up Hover Views use the:
Answer
-
Sidebar
-
Edit Page
-
List Views
-
Related Lists
Question 49
Question
Assume the Organization Wide default sharing is set to private for all objects and no
sharing rules have been created. You have two users in the Sales Rep Role, can they view
each other's data?
Question 50
Question
Custom lead fields can be mapped to which sets of objects in salesforce.com?
Answer
-
Account, Contact, Opportunity, or Campaigns
-
Account, Contact, or Opportunity
-
Account or Contact Only
-
Contact or Opportunity Only
Question 51
Question
What can a Task do that an Email Alert Cannot do? Choose 2 answers.
Answer
-
Tasks allow you to track the specific actions you plan to perform or have performed
-
Email Alerts cannot track specific actions.
-
Email Alerts allow you to track the specific actions you plan to perform or have performed
-
Tasks cannot track specific actions
Question 52
Question
Searches and Filters that take a long time may be cancelled?
Question 53
Question
Which of the following object relationships is NOT allowed?
Answer
-
Standard object as the "master" and a custom object as the detail
-
Custom object as the master" and a standard object as the detail
-
Custom object as a lookup to a standard object
-
Custom object as a lookup to a custom object
Question 54
Question
With Client Management enabled, when a lead is converted without a value in the company
field, it becomes a person account.
Question 55
Question
When you delete a parent record, you will also delete the child record if that child record
has a lookup relationship to the deleted record:
Question 56
Question
Standard Fiscal Years are periods that follow Gregorian calendar, but can start on the first
day of any month of the year.
Question 57
Question
What needs to be specified to schedule a Report?
Answer
-
Objects
-
Date Range
-
Location
-
Frequency
Question 58
Question
When test driving an application on the AppExchange Directory, it is not possible to view
the S-Control configurations of that application
Question 59
Question
All of the following may be used when updating a record using the AppExchange Data
Loader EXCEPT:
Answer
-
External Id
-
Parent External Id
-
Record Id
-
Record Number
Question 60
Question
_________ are words or short phrases that users can associate with most Salesforce.com
records to describe and organize their data in a personalized way?
Answer
-
Views
-
Tags
-
Dashboards
-
Home Pagelayout
-
Apps
Question 61
Question
Which of the following are new features on Chatter tab?
Answer
-
Like
-
@Mention
-
Live Updates
-
All of the Above
Question 62
Question
What do you need to specify when you schedule a report?
Answer
-
You need user with Marketing Profile to “Schedule Reports”
-
You need user permission to “Schedule Reports”
-
You need user to have a Manager Role
-
Click Run Report and choose Schedule Future Runs... from the drop-down button.
Question 63
Question
You can use a Custom Lookup field to create a relationship between an opportunity and a
contact.
Question 64
Question
How many fields (columns) can be displayed on a Customizable Related List?
Question 65
Question
When are Formula Fields recalculated?
Answer
-
Calculated automatically
-
Every 15 Minutes
-
Nightly
-
After Edits / Save
Question 66
Question
Custom Web Tab may consist of all the following EXCEPT:
Question 67
Question
Customizable Forecasting must be enabled for use with Custom Fiscal years.
Question 68
Question
Which of the following does a Profile control?
Question 69
Question
Default values are available for standard text fields
Question 70
Question
What information does the Company Profile Hold?
Answer
-
Language, Locale, and Time Zone
-
Licenses, Storage and Used Space
-
Fiscal Year
-
Forecasting
-
None of the above
Question 71
Question
Which type of field cannot have universal requiredness?
Question 72
Question
A check box can be a controlling field in a field dependency:
Question 73
Question
The formula editor may be used all of the following places EXCEPT:
Question 74
Question
Are Tags searchable from standard Search component?
Question 75
Question
Which combination of objects is available when creating a custom report type for Chatter
reports?
Answer
-
Opportunities, Followers, User Feed
-
Accounts, User Feed, Comments
-
Users, User Feed, Comments
-
Chatter Groups, Members
Question 76
Question
How many other fields may a custom lead field be mapped to when converting a lead?
Question 77
Question
You have Read Only access to an account, can you add a task or event to the account?
Question 78
Question
Where do you go to create a List View so that you can see it on the Console, under the
Accounts object?
Answer
-
Create a list view on the Console
-
Create a list view on Accounts
-
Create a list view on Contacts
-
Create a field on the Console
Question 79
Question
You can customize the Opportunity Stage History related list on an Opportunity Page
Layout.
Question 80
Question
Related Lists display the many side of a one-to-many relationship
Question 81
Question
What does a Profile Control?
Answer
-
Access to Application
-
Record Type Access
-
Permissions
-
Data Visibility
-
Hours of IP Address
Question 82
Question
All of the following are true about Opportunity Pipeline and Forecast reporting EXCEPT:
Answer
-
Pipeline reports may include omitted opportunities from the forecast
-
Forecasts may be overridden
-
Pipeline reports may be overridden
-
Opportunity stages may be used to determine the forecast category of an opportunity
Question 83
Question
Recent Items use the?
Answer
-
Edit Pagelayout
-
Detail Pagelayout
-
Sidebar
-
Related List
Question 84
Question
Users can be deleted from salesforce.com
Question 85
Question
Assets are related to which of the following sets of objects?
Answer
-
Opportunities, Products, Cases, Accounts, and Contacts
-
Products, Cases, Accounts, and Contacts
-
Cases, Contracts, Accounts, and Contacts
-
Opportunities, Cases, and Accounts
-
Opportunity Line Items, Cases, Accounts, and Contacts
Question 86
Question
Name one place where inline Editing is not currently possible. (Choose 2 answers)
Answer
-
List Views
-
Related Lists
-
Edit Page
-
All of the above
Question 87
Question
Which one does NOT apply to Custom Formula Fields?
Answer
-
Custom Formula Fields can reference other formula fields
-
Custom Formula Fields can reference standard fields
-
Custom Formula Fields can reference custom fields
-
Custom Formula Fields can calculate across objects
Question 88
Question
What determines a unique User Record?
Answer
-
User Name
-
Standard Profile
-
Custom Profile
-
User Role
Question 89
Question
How is the expected revenue calculated in the opportunity?
Answer
-
Amount multiplied by the total price of all opportunity line items
-
The sales price on any line item times the probability of the opportunity
-
Opportunity Amount multiplied by the probability
-
Amount multiplied by the discount percent
Question 90
Question
Is it possible to relate a person account to a contact on a business account.
Question 91
Question
You can map a custom lead field to only one of the following objects at a single instance
(check all that apply)?
Answer
-
Account
-
Contacts
-
Cases
-
Opportunities
Question 92
Question
All of the following are types of AppExchange Applications EXCEPT:
Answer
-
Composite
-
Client
-
Provisional
-
Native
Question 93
Question
Validation rules may evaluate an opportunity line item against the opportunity it's
associated with