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Pregunta 1
Pregunta
No one has time to plan messages anymore, so when you need to create one it is best to simply dive right in and begin writing.
Respuesta
- True
- False
Pregunta 2
Pregunta
When allocating your time among the three stages of the writing process, you should use about a fourth of the time for planning, half the time for writing, and a quarter of the time for completing.
Respuesta
- True
- False
Pregunta 3
Pregunta
All business messages have both a general purpose and a specific purpose.
Respuesta
- True
- False
Pregunta 4
Pregunta
The three general purposes of business messages are to inform, to persuade, and to collaborate.
Respuesta
- True
- False
Pregunta 5
Pregunta
Once you have established your purpose, it's best to consider whether it is worth pursuing at this time.
Respuesta
- True
- False
Pregunta 6
Pregunta
When analyzing your audience, you should ignore everyone except the key decision makers.
Respuesta
- True
- False
Pregunta 7
Pregunta
As long as your message is clear, the size of your audience should not affect your approach.
Respuesta
- True
- False
Pregunta 8
Pregunta
One effective informal method for learning more about your audience members' information needs is to ask them directly for input.
Respuesta
- True
- False
Pregunta 9
Pregunta
In the planning stage of an important business report, you should never engage in free writing, since doing so will only confuse you.
Respuesta
- True
- False
Pregunta 10
Pregunta
When you get a vague request for information, the best way to handle it is to provide all the information you can and allow the audience members to select what is useful to them.
Respuesta
- True
- False
Pregunta 11
Pregunta
Skilled communicators include only the information that their audience has specifically requested.
Respuesta
- True
- False
Pregunta 12
Pregunta
A helpful way to test the thoroughness of your message is to use the journalistic approach: asking yourself whether you have covered the who, what, where, when, why, and how.
Respuesta
- True
- False
Pregunta 13
Pregunta
Accuracy of information is less important in business communication than in other types of communication–everyone is busy, and mistakes are simply unavoidable.
Respuesta
- True
- False
Pregunta 14
Pregunta
Online reference materials generally require more careful evaluation than other types.
Respuesta
- True
- False
Pregunta 15
Pregunta
Messages can be unethical simply because certain details have not been included.
Respuesta
- True
- False
Pregunta 16
Pregunta
As long as your message is clear and interesting, the medium you choose doesn't really matter.
Respuesta
- True
- False
Pregunta 17
Pregunta
Face-to-face communication is the richest medium.
Respuesta
- True
- False
Pregunta 18
Pregunta
Poorly organized messages are unlikely to be effective, regardless of their content.
Respuesta
- True
- False
Pregunta 19
Pregunta
"Latest Investment Performance" is an example of a message topic, whereas "Poor Investment Performance Continues" is an example of a main idea.
Respuesta
- True
- False
Pregunta 20
Pregunta
The best time to choose between the direct and indirect approach for organizing messages is before you've decided on the main idea.
Respuesta
- True
- False
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