Pregunta 1
Pregunta
What is data governance?
Respuesta
-
an approach to managing information across an entire organization
-
a process that spans all organizational business processes and applications
-
a set of core data, such as customer, product, employee, vendor, geographic location, and so on, that span the enterprise information systems
-
generated and captured by operational systems, describe the business’s activities, or transactions.
Pregunta 2
Pregunta
Five major parts of database
Respuesta
-
Hardware, software, people, procedures, data
-
Hardware, software, Database, CPU
-
Keyboard, monitor, CPU, Physical component, computer
-
Hardware, Procedures, standards, CPU,UPS
Pregunta 3
Pregunta
Which of the following include all major parts of a database system?
Respuesta
-
Hardware, Software, People, Procedures, Data
-
Hardware and Software
-
People
-
None of above
Pregunta 4
Pregunta
what is the 'initial public offering' stands for?
Pregunta 5
Respuesta
-
The smallest unit of data a computer can process
-
A group of eight bits
-
CRM
-
A logical grouping of characters into a word, a small group of words, or an identification number
Pregunta 6
Pregunta
Data governance is an approach to managing information across ________ ?
Respuesta
-
An entire organization
-
None of an organization
-
multiple organizations
-
The whole world
Pregunta 7
Pregunta
When is data managed most efficiently?
Respuesta
-
When it is stored in a database.
-
When it is most accurate.
-
When the data is true.
-
When the data is in its rawest form.
Pregunta 8
Pregunta
What is the difference between Master Data and Transaction Data?
Respuesta
-
Master data are applied to multiple transactions and are used to categorize, aggregate, and evaluate the transaction data.
-
Transaction data are a set of core data, such as customer, product, employee, vendor, geo- graphic location, and so on, that span the enterprise information systems.
-
Transaction data is a process that spans all organizational business processes and applications.
-
Master data is an approach to managing information across an entire organization.
Pregunta 9
Pregunta
How does the planning process for IT applications begin?
Respuesta
-
Through organizational strategic planning
-
when it gets approved by manager
-
Never
-
It doesn't have a beginning
Pregunta 10
Pregunta
What is normalization of data?
Respuesta
-
A method for analyzing and reducing a relational database to its most streamlined form to ensure minimum redundancy, maximum data integrity, and optimal processing performance.
-
A method for expanding a database to contain all information related to a certain topic and get the most general view of the information
-
A method that ignores data integrity to optimal processing performance to reduce redundancy within the data set
-
A method of creating a dataset with very little data to get a very general view of the topic at hand
Pregunta 11
Pregunta
What is the point of relationships in databases?
Respuesta
-
Relationships illustrate an association between entities.
-
Relationships draw connections between the database and real life.
-
Relationships convert computer-readable binary code to a language humans can understand.
-
Relationships ensure that the link between the computer software and hardware remains functional as you use the database.
Pregunta 12
Pregunta
What are the two main types of queries commonly used in database operations?
Respuesta
-
Structured query language (SQL) and Query by example (QBE)
-
Query inquiry prototype (QIP) and Databased Query Investment (DQI)
-
Query by knowledge (QBN) and Query by theory (QBT)
-
Query through investigation (QTI) or Query by example (QBE)
Pregunta 13
Pregunta
Relationships illustrate an association between _____
Respuesta
-
Entities
-
Procedures
-
Policies
-
Principles
Pregunta 14
Pregunta
What is a binary relationship in database?
Respuesta
-
A relationship that exists when two entities are associated.
-
A relationship that exists when no entities are associated.
-
A relationship that exists when three entities are associated.
-
A relationship that exists when four entities are associated.
Pregunta 15
Pregunta
What is a binary relationship?
Pregunta 16
Pregunta
What is the uniquely identified field of a database called?
Respuesta
-
Primary key
-
Secondary key
-
Foreign key
-
Database key
Pregunta 17
Pregunta
What is normalization and its purpose?
Respuesta
-
A method for analyzing and reducing a relational database to its most streamlined form to ensure minimum redundancy, maximum data integrity, and optimal processing performance
-
A means of expressing that the value of one particular attribute is associated with a specific single value of another attribute
-
To make the data look normal
-
Only God knows
Pregunta 18
Pregunta
What is a structured query language?
Pregunta 19
Pregunta
What is structured query language?
Pregunta 20
Pregunta
What is an Entity-Relationship Diagram?
Respuesta
-
Document that shows data entities and attributes and relationships among them
-
A relationship that exists when three entities are associated
-
A relationship that exists when an association is maintained within a single entity
-
The process of designing a database by organizing data entities to be used and identifying the relationships among them
Pregunta 21
Pregunta
What does "SQL" stand for?
Pregunta 22
Pregunta
What is an example of a "simple vs. composite" attribute?
Respuesta
-
Address
-
Name
-
Customer Number
-
Gender
Pregunta 23
Pregunta
Which is not a degree of relationship?
Respuesta
-
Unitary relationship
-
Unary relationship
-
Binary relationship
-
Ternary relationship
Pregunta 24
Pregunta
What is a 1:1. relationship?
Respuesta
-
a single-entity instance of one type is related to a single-entity instance of another type.
-
properties that describe the entity’s characteristics.
-
a person, place, or thing that can be identified in the users’ work environment.
-
attributes that are unique to that entity instance.
Pregunta 25
Pregunta
Which of the following commands doesn't affect the text font?
Respuesta
-
Borders
-
Underline
-
Bold
-
Italics
Pregunta 26
Pregunta
What are the 3 advantages of a wireless device?
Respuesta
-
They are portable and productive.
-
The production of the device is minimal.
-
They can't communicate with other devices.
-
They are cheap.
Pregunta 27
Pregunta
do you like this class
Respuesta
-
like
-
dislike
-
you better pick a
-
do not pick b
Pregunta 28
Pregunta
What is an example of a "one-to-many" relationship?
Respuesta
-
A professor in a university teaching a certain amount of students
-
Students lecturing other students
-
A private tutor teaching a student calculus
-
Many professors in a university teaching a certain amount of students
Pregunta 29
Pregunta
When you open PowerPoint and click Blank Presentation, you go directly to:
Respuesta
-
Your first slide
-
Themes
-
Layout
-
Backstage view
Pregunta 30
Respuesta
-
Copying a software program (other than freeware, demo software, etc.) without making payment to the owner
-
Defense mechanisms
-
Crime in which someone uses the personal information of others to create a false identity and then uses it for some fraud
-
Crime in which someone uses the personal informa- tion of others to create a false identity and then uses it for some fraud
Pregunta 31
Pregunta
What is exposure in regards to information security?
Respuesta
-
the harm, loss, or damage that can result if a threat compromises the information resource.
-
any danger to which a system may be exposed
-
the possibility that the system will be harmed by a threat
-
the degree of protection against criminal activity, danger, damage, and/or loss
Pregunta 32
Pregunta
What is one common cause of information breaches
Respuesta
-
Employee negligence
-
data redundancy
-
The russians
-
Government Interference
Pregunta 33
Pregunta
Which of the following is a example of a unintentional threat to information systems?
Pregunta 34
Pregunta
What is the differences of a trusted network and an untrusted network?
Respuesta
-
A trusted network, in general, is any network within your organization. An untrusted network, in general, is any network external to your organization.
-
A trusted network, in general, is any network external to your organization. An untrusted network, in general, is any network within your organization.
-
Both are any network that within your organization.
-
None of the above.
Pregunta 35
Pregunta
what can be defined as the degree of protection against criminal activity, danger, dam- age, and/or loss?
Respuesta
-
security
-
computer
-
desk
-
phone
Pregunta 36
Pregunta
Security is important to...
Respuesta
-
small businesses
-
giant businesses
-
tiny businesses
-
weak businesses
Pregunta 37
Pregunta
What is social engineering?
Respuesta
-
An attack in which the perpetrator uses social skills to trick or manipulate legitimate employees into providing confidential company information such as passwords
-
When an unauthorized individual attempts to gain illegal access to organizational information
-
When an attacker either threatens to steal, or actually steals, information from a company
-
Deliberate acts that involve defacing an organization’s Web site, potentially damaging the organization’s image and causing its customers to lose faith
Pregunta 38
Pregunta
What does a transaction processing system generate?
Respuesta
-
Data
-
Photos
-
Excel
-
Microsoft
Pregunta 39
Pregunta
What is Cybercrime?
Respuesta
-
illegal activities conducted over computer networks, particularly the Internet.
-
The first video ever created.
-
Anti-virus Software.
-
Theft of computers.
Pregunta 40
Pregunta
What does CRM stand for?
Respuesta
-
Customer Relationship Management
-
Classical Relationship Management
-
Clinical Rotational Mission
-
Customer Rotational Mission
Pregunta 41
Pregunta
What is a transaction?
Respuesta
-
any business event that generates data worthy of being captured and stored in a database
-
a non-business event
-
a collection of random data
-
anything that is done in a business
Pregunta 42
Pregunta
What is a domain name?
Respuesta
-
The name assigned to an internet site, consisting of multiple parts, separated by dots, which are translated from right to left
-
The name you give your computer
-
A company that gives you a fancy website name
-
The store you purchase computers from
Pregunta 43
Pregunta
Which of the following is true of Sales Force Automation (SFA)?
Respuesta
-
It automatically records all of the components of a sales transaction process
-
It includes a contact management system that that automatically sends emails to customers
-
It will duplicate contacts for you
-
It has a sales lead tracking system that tracks how many sales you have made
Pregunta 44
Pregunta
What is project scope management?
Respuesta
-
Defines the processes that limit and control the work in a project.
-
Is a Turkey.
-
the proper sequencing of data.
-
Resource management and estimating.
Pregunta 45
Pregunta
Which of the following explains On-Demand CRM?
Respuesta
-
It's hosted by an external vendor in the vendor’s data center.
-
It's a interactive system where communications related to sales, marketing, and customer service activities are conducted through a mobile medium for the purpose of building and maintaining customer relationships between an organization and its customers
-
It help a company manage the important parts of its business in an integrated fashion
-
It's a system which source code is available to developers and users
Pregunta 46
Pregunta
What is Project Management Body of Knowledge (PMBOK)
Pregunta 47
Pregunta
What are the five processes of project management?
Respuesta
-
Initiating,Planning,Executing,Monitoring and Controlling,Closing
-
Planning,Initiating,Executing,Monitoring and Controlling,Closing
-
Monitoring and Controlling,Closing,Planning,Initiating,Executing
-
Planning,Initiating,Monitoring and Controlling,Executing,Closing
Pregunta 48
Pregunta
what is the project management body of knowledge?
Pregunta 49
Pregunta
What does a project management information system do?
Respuesta
-
A project management information system (PMIS) can provide a framework to help guide the progress of IT projects.
-
used to create professional-looking slideshows that can be displayed on projectors or big-screen TVs
-
create themes, pictures, comic strips, calendar flashcards.
-
none of the above
Pregunta 50
Respuesta
-
is a customer-focused and customer-driven organizational strategy.
-
is a business strategy with transparency
-
is a modern management that communicates with consumers
-
is a business model that consumers satisfied with the products' quality
Pregunta 51
Pregunta
In reference to product management, what does "time" refer to?
Respuesta
-
the window of opportunity in which a project must be completed to provide a benefit to the organization.
-
actual amount of resources, including cash and labor, that an organization can commit to completing a project.
-
processes that ensure that the project includes all the work required—and only the work required—to complete the project successfully.
-
money
Pregunta 52
Pregunta
What does Scope Creep refer to?
Respuesta
-
Uncontrolled changes in a project’s scope when the scope of a project is not properly defined, documented, or controlled
-
Changes to the initiation of project
-
The monitoring or controlling part of the project management process
-
A creepy scope
Pregunta 53
Pregunta
What are the five distinct phases of the traditional approach to project management?
Respuesta
-
Initiation, planning, execution, monitoring and control, and completion.
-
Monitoring, comparing, identifying, documenting, executing
-
Focusing, mastering, building, excelling, establishing
-
None of the above.
Pregunta 54
Pregunta
What are the five basic process groups of the PMBOK?
Respuesta
-
Initiation, planning, execution, monitoring and control, completion
-
Planning, coding, execution, completion, innitiation
-
Coding, marketing, initiation, monitoring, completion
-
Promoting, selling, monitoring, dealing, planning
Pregunta 55
Pregunta
Which of the four is NOT a way of enabling project management success?
Respuesta
-
Forcing members of a group to execute a project that they are not comfortable with
-
Focusing on managing strategy and stakeholders instead of exclusively concentrating on budgeting and scheduling
-
Building effective teams by aligning their incentives with the overall goals of projects
-
Mastering technology and project content by securing critical internal and external talent
Pregunta 56
Pregunta
The _________ is a collection of processes and knowledge areas generally accepted as best practice within the project management discipline.
Pregunta 57
Pregunta
What refers to a real-time, wireless connection between a mobile device and other computing environments?
Respuesta
-
Mobile computing
-
Mobile commerce
-
Pervasive computing
-
Ubiquitous computing
Pregunta 58
Pregunta
Surfing the web anonymously has which negative side effect?
Respuesta
-
Web surfing is slower compared to normal surfing
-
You can't purchase items online
-
You can only surf 1 webpage per day
-
No side effects
Pregunta 59
Pregunta
What happens to the private information stored in the typical smartphone?
Respuesta
-
It is auctioned to advertisers by applications automatically
-
It is secure on your device as long as you are not hacked
-
You may opt in or out of sending private information for a more personalized experience
-
It is secure from hackers on a private server
Pregunta 60
Pregunta
_____________ is a thin, flat device using polarized light from a light source and liquid crystals to illuminate colored pixels.
Pregunta 61
Pregunta
What is a good way to keep privacy?
Pregunta 62
Pregunta
What is a proxy server?
Pregunta 63
Pregunta
You should never post personal information about yourself or your family on any type of social networking sites
Pregunta 64
Pregunta
What supports the monitoring, collection, storage, and processing of data from the organization’s basic business transactions, each of which generates data?
Pregunta 65
Respuesta
-
to monitor, store, collect, and process data generated from all business transactions
-
To create profit for business
-
Allows for easier tasks within workforce
-
Helps with customer satisfaction
Pregunta 66
Pregunta
What is Master Data?
Pregunta 67
Pregunta
Data Warehouse refers to what?
Respuesta
-
A multi-dimensional database constructed for quick searching, retrieval, ad-hoc queries, and ease of use.
-
A relational or multi-dimensional database constructed for quick searching, retrieval, ad-hoc queries, and ease of use.
-
A simple database constructed for quick searching, retrieval, ad-hoc queries, and ease of use.
-
A linearized database constructed for quick searching, retrieval, ad-hoc queries, and ease of use.
Pregunta 68
Pregunta
What is a plugin
Pregunta 69
Pregunta
What are Comparative Reports?
Respuesta
-
Reports that compare performances of different business units or times
-
Reports that show a greater level of detail than is included in routine reports.
-
Reports that include only information that exceeds certain threshold standards.
-
None of the above
Pregunta 70
Pregunta
what is IT planning?
Pregunta 71
Pregunta
what is CRM short for?
Respuesta
-
Customer Relationship Management
-
Customer Relationship Manual
-
Customer Relationship Machinery
-
none of them above
Pregunta 72
Pregunta
What does CRM stand for?
Respuesta
-
Customer Relationship Management
-
Customer Rotational Mission
-
Classical Relationship Management
-
Clinical Rotational Mission
Pregunta 73
Pregunta
The practice of marketing additional related products to customers based on a previous purchase is:
Respuesta
-
cross-selling
-
upselling
-
bundling
-
none of above
Pregunta 74
Pregunta
What is the advantages of on-demand CRM systems?
Respuesta
-
Lower costs and a need for employees to know only how to access and utilize the software.
-
Easy to enter.
-
Possibly unreliable vendors.
-
Difficulty in modifying the software.
Pregunta 75
Pregunta
What does CRM stand for?
Pregunta 76
Pregunta
The drawbacks of on-demand CRM system are all of the following EXCEPT
Respuesta
-
lower costs
-
possible reliable vendors
-
difficult to modify software
-
difficult to modify softwar
Pregunta 77
Pregunta
What is a database?
Respuesta
-
Database is a computer programming
-
Database is a storage of message
-
It is a video game!
-
Database used to connect programs, which is really cool.
Pregunta 78
Pregunta
What problems do databases NOT minimize?
Respuesta
-
Data redundancy
-
Data repetition
-
Data isolation
-
Data inconsistency
Pregunta 79
Pregunta
Organizations store data in what?
Respuesta
-
Safe Vaults
-
Databases
-
Guarded facilities
-
Software
Pregunta 80
Pregunta
The most popular language used to interact with a database is...
Pregunta 81
Pregunta
When data are normalized, attributes in each table depend on the _______.
Pregunta 82
Pregunta
What is an ethernet?
Respuesta
-
A keyboard
-
A common LAN protocol
-
A modem
-
A common WAN protocol
Pregunta 83
Pregunta
What does SQL stand for?
Pregunta 84
Pregunta
What is a relationship in the context of this class?
Respuesta
-
Something I will never have
-
An association between entities
-
A description of policies, principles, and procedures
-
A query language for interacting with a database
Pregunta 85
Pregunta
What does SLQ stand for?
Pregunta 86
Pregunta
Whats is a data model based on the simple concept of tables in order to capitalize on characteristics of rows and columns of data.
Respuesta
-
explicit knowledge model
-
relational database model
-
entity-relationship modeling
-
multidimensional structure model
Pregunta 87
Pregunta
What does the threat of a trespass entail?
Respuesta
-
Occurs when an attacker threatens to steal or steals information from a company
-
Occurs when an unauthorized individual attempts to gain illegal access to organizational information
-
Occurs when a deliberate act that involves defacing an organization's website is made
-
When a device is stolen/used by an attacker
Pregunta 88
Pregunta
What is Identity Theft?
Respuesta
-
deliberate acts that involve defacing an organization’s Web site, potentially damaging the organization’s image and causing its customers to lose faith
-
the deliberate assumption of another person’s identity, usually to gain access to his or her financial information or to frame him or her for a crime.
-
stealing computing devices and storage devices
-
used malicious software to infect as many computers worldwide as possible, to the profit- driven, Web-based attacks of today.
Pregunta 89
Pregunta
What is a trusted network?
Respuesta
-
any network you know the password.
-
any network within your organization.
-
any network external to your organization.
-
all of above are incorrect.
Pregunta 90
Pregunta
What is NOT a common deliberate threat to information systems?
Respuesta
-
Espionage or trespass
-
Alien invasion
-
Information extortion, identity thefts, and sabotage
-
All of the above are common threats to information systems
Pregunta 91
Pregunta
Which of the following is not an example of a deliberate threat to information systems?
Respuesta
-
Cyberterrorism
-
Social engineering
-
Espionage
-
Alien software
Pregunta 92
Pregunta
What is Scope Creep?
Respuesta
-
Increasing the scope of a project without asking first
-
Uncontrolled changes in a projects scope
-
When you don't know the scope of the project
-
When Listerine isn't on sale you have to buy a different brand
Pregunta 93
Pregunta
What is one of the most well known centers for customer interaction?
Respuesta
-
Customer Services
-
Call Center
-
the mall food court
-
HR
Pregunta 94
Pregunta
Which is the first phase in project management?
Respuesta
-
Planning
-
Initiation
-
Execution
-
Monitoring and Control
Pregunta 95
Pregunta
Which of these is considered "project execution?"
Respuesta
-
Defining the problem that the project is intended to solve and the goals that it is to achieve.
-
The work defined in the project management plan is performed to accomplish the project’s requirements.
-
To identify and sequence every project objective and activity associated with that objective.
-
Uncontrolled changes in a project’s scope.
Pregunta 96
Pregunta
Which of the following is NOT part of the process for developing an application?
Respuesta
-
Clearly defining what the program is to do.
-
Make the app able to store 1 terabyte of data
-
Visualizing the application running on the computer and designing its user interface
-
Defining values for each control's relevant properties
Pregunta 97
Pregunta
Choose the best definition for Adware
Respuesta
-
Something that you can commonly find de-installation procedures
-
A term applied to programs that either launch advertisements/ re-direct search results to promotional web sites
-
Advertisements you receive via mail
-
None of the above
Pregunta 98
Pregunta
What is NOT an example of a short-range wireless network?
Pregunta 99
Pregunta
Which of the following is NOT an advantage of a wireless device?
Respuesta
-
Small enough to carry
-
Copy and pass confidential information easily
-
Provide sufficient computing power to preform productive tasks
-
Can communicate wirelessly with the internet and other devices
Pregunta 100
Pregunta
Which command CANNOT be used to do diagnostics?
Respuesta
-
qqnorm
-
BFtest
-
shapiro.test
-
leveneTest
Pregunta 101
Pregunta
What is Windows Defender?
Respuesta
-
Minesweeper
-
Free Antivirus program already installed on windows computers
-
Paid Antivirus program that is specific to Linux
-
Successor to Clippy. Helps write resumes.
Pregunta 102
Pregunta
Which is not the way to close the application in mac?
Respuesta
-
Use the mouse to click
-
Command+q
-
Command+m
-
Command+c
Pregunta 103
Pregunta
What are the key functions of a TPS (Transaction Processing System)?
Respuesta
-
Input functions, output functions, storage functions
-
Input functions, Processing the functions, Output functions, Storage functions
-
Processing the functions, storage functions
-
Processing the functions, output functions, storage functions
Pregunta 104
Pregunta
Which is not a goal of Customer relationship management?
Respuesta
-
Improving business relationships with customers
-
Get customer’s personal information
-
Assisting in customer retention
-
Driving sales growth
Pregunta 105
Pregunta
Data Redundancy is defined as
Respuesta
-
Various copies of the data do not agree
-
Applications and data are independent of one another
-
The same data are stored in multiple locations
-
None of the above
Pregunta 106
Pregunta
What is a primary key?
Respuesta
-
a password that gives the user access to all applications in an application suite
-
a type of Macro
-
a field (or attribute) of a record that uniquely identifies that record so that it can be retrieved, updated and sorted
-
a piece of hardware needed to help laptops run smoothly
Pregunta 107
Pregunta
What is NOT a difficulty involved in managing data?
Respuesta
-
Data accumulates over time
-
Data is scattered throughout organizations
-
Data is difficult to understand
-
Data is obtained from multiple sources
Pregunta 108
Pregunta
When a company examines its needs and performance, it generates a prioritized list of both existing and potential IT applications. This is called?
Pregunta 109
Pregunta
A data warehouse:
Respuesta
-
has data located at a single site.
-
supports a company's day to day operations.
-
stores data used for tactical or strategic decisions.
-
has data distributed across several different sties.
Pregunta 110
Pregunta
What does SQL stand for?
Respuesta
-
Standard Quarter Language
-
Standard Query Langauge
-
Structured Query Language
-
Structured Question Language
Pregunta 111
Pregunta
A database can store:
Respuesta
-
Metadata
-
End-user data
-
Both A and B
-
Neither A or B
Pregunta 112
Pregunta
What is an example of a primary key?
Respuesta
-
First name
-
Date of birth
-
Student ID
-
Town of residence
Pregunta 113
Pregunta
Which of the following is incorrect regarding SQL?
Respuesta
-
SQL is the most popular database query language
-
SQL uses keywords and statements to perform searches
-
SQL is simpler to use than QBE
-
SQL stands for Structured Query Language
Pregunta 114
Pregunta
What is a binary relationship?
Respuesta
-
A binary relationship illustrate an association between entities.
-
A binary relationship exists when an association is maintained within a single entity.
-
A binary relationship exists when two entities are associated.
-
A binary relationship exists when three entities are associated.
Pregunta 115
Pregunta
What should be used to request information out of data?
Respuesta
-
Google
-
Ctrl F
-
Query
-
Help function in program
Pregunta 116
Pregunta
Designers plan and create databases through the process of...
Pregunta 117
Pregunta
Which of the following answer are not supported by transaction processing system(TPS)?
Respuesta
-
monitoring
-
collection
-
drive
-
storage
Pregunta 118
Pregunta
Which one is not included in risk management?
Respuesta
-
Process of identifying risk
-
Assessing its relative magnitude
-
Wait for the risk to lessen
-
Taking steps to reduce it to an acceptable level
Pregunta 119
Pregunta
Which statement about quality control systems is FALSE?
Respuesta
-
They can be stored for future analysis
-
They can be interpreted in real time
-
They assess the speed of computers
-
They provide information about incoming material and parts
Pregunta 120
Pregunta
Which is not an example of financial transaction management?
Pregunta 121
Pregunta
Which is NOT a basic method of computer security in hardware and software?
Respuesta
-
Antivirus
-
Firewall
-
Windows Updates
-
Router Restrictions
Pregunta 122
Pregunta
What is the type of system security malware that allows for access to computer, program, or unauthorized service called?
Respuesta
-
Frontdoor
-
Sidedoor
-
Backdoor
-
Closed doors
Pregunta 123
Pregunta
Which one is an example of an input device?
Respuesta
-
monitor
-
printer
-
keyboard
-
projector
Pregunta 124
Pregunta
Why is CRM so important to any organization?
Pregunta 125
Pregunta
Which one of the consumer touch points must an organization CRM system manage?
Respuesta
-
Telephone Contact
-
Direct Mailing
-
E-mail
-
Physical contact
Pregunta 126
Pregunta
List the phases of the project management process in order.
Respuesta
-
Planning, Execution, Monitoring and Control, Completion, Initiation
-
Planning, Initiation, Execution, Monitoring and Control, Completion
-
Initiation, Planning, Execution, Monitoring and Control, Completion
-
Initiation, Execution, Monitoring and Control, Planning, Completion
Pregunta 127
Pregunta
What are the three constraints of project management?
Respuesta
-
Time, effort, and style
-
Time, cost, and availability
-
Time, cost, and scope
-
Time, supervisors, and budget
Pregunta 128
Pregunta
Which of the following is NOT a well known anti-malware product?
Respuesta
-
Norton Anti-Malware
-
PC-cillin
-
McAspirin
-
VirusScan
Pregunta 129
Pregunta
Which of the following is a sign that your computer is infected?
Respuesta
-
Programs run smoothly
-
your computer runs out of memory due to the fact that you have been using it for 10 years
-
a random picture of a unicorn pops up on your screen that makes you smile
-
your computer shuts down when you hit the power button
Pregunta 130
Pregunta
Every time you access the internet or use your computer what do you risk?
Respuesta
-
Professional information
-
Personal information
-
Both A and B
-
None of the above
Pregunta 131
Pregunta
Which is NOT a type of action to protect your information assets?
Pregunta 132
Pregunta
What is a trojan horse?
Respuesta
-
a beneficial program that scans for viruses
-
a fake website intended to steal sensitive user information
-
a malicious program disguised as legitimate software
-
an application that secures sensitive user information
Pregunta 133
Pregunta
Acquiring IT applications from outside contractors or external organizations is called
Respuesta
-
external reach
-
external plug in
-
outsourcing
-
external sourcing
Pregunta 134
Pregunta
What is SSID stand for?
Pregunta 135
Pregunta
What does "GUI" stand for?
Pregunta 136
Pregunta
Which of the following is not one of the six keys to getting the most from your connectivity?
Respuesta
-
Collaborative Workgroups
-
Online Reference
-
Web Surfing
-
Training
Pregunta 137
Pregunta
What is the purpose of functional systems?
Respuesta
-
To relieve workers of of tedious, repetitive tasks
-
To integrate the activities in an entire business process for efficiency
-
To facilitate the work and generate information for a single department or function
-
To simplify a program by categorizing everything into different steps
Pregunta 138
Pregunta
What is Microsoft Access most useful for?
Pregunta 139
Pregunta
which one is correct?
Pregunta 140
Pregunta
When do customers provide feedback?
Respuesta
-
When service is really good
-
When service is really bad
-
When service is really good or really bad
-
Never
Pregunta 141
Pregunta
Which of the following is not taken into consideration when acquiring a new IT application?
Respuesta
-
How much code does the company want to write.
-
Where will the application run?
-
Where will the application originate?
-
When will it be completed?
Pregunta 142
Pregunta
What problems do database systems minimize?
Respuesta
-
data redundancy
-
data isolation
-
data inconsistency
-
all of the above
Pregunta 143
Pregunta
A byte can be which of the following?
Respuesta
-
A letter
-
A number
-
A symbol
-
All of the above
Pregunta 144
Pregunta
Which of the following is not a characteristic of master data?
Pregunta 145
Pregunta
If all IT applications require data, what are characteristics of the data?
Pregunta 146
Pregunta
What does IT stand for?
Pregunta 147
Pregunta
Which is a problem that database systems minimize?
Respuesta
-
Data Redundancy
-
Data Isolation
-
Data Inconsistency
-
All of the Above
Pregunta 148
Pregunta
Who are the users of the database system?
Pregunta 149
Pregunta
Which is not the limitation of file system data management?
Respuesta
-
Requires extensive programming
-
System administration is complex and difficult
-
Changing existing structures is difficult
-
All of them are limitations of file system data management.
Pregunta 150
Pregunta
Why should we use open source software in business?
Respuesta
-
Flexibility
-
Cost Efficiency
-
Security
-
All of the above
Pregunta 151
Pregunta
Techniques for illegally obtaining personal information include
Respuesta
-
Stealing mail or dumpster diving
-
Stealing personal information in computer databases
-
Impersonating a trusted organization in an electronic communication
-
All above
Pregunta 152
Pregunta
database system minimize which following is not problems
Respuesta
-
data redundancy
-
data isolation
-
data security
-
non of above
Pregunta 153
Pregunta
What are the difficulties of managing data
Respuesta
-
The amount of data increases greatly as time goes by
-
data are scattered throughout organizations
-
Data are collected by many individuals using various methods and devices
-
all the above
Pregunta 154
Pregunta
Which of the following is not a binary relationship?
Pregunta 155
Pregunta
Which of the following statement(s) is true?
Respuesta
-
Business problems span multiple functional areas.
-
There is no uniform strategy for conducting a cost-benefit analysis.
-
Computers are irrelevant in society today.
-
A and B
Pregunta 156
Pregunta
Which of the following are problems with Non-ERP Systems?
Respuesta
-
Long term maintenance costs are expensive
-
Ability to engage in process re-engineering is limited
-
Strategic decision making is not supported
-
All of the above
Pregunta 157
Pregunta
Which one of the following is a basic skill to create and run a slide show?
Respuesta
-
Using Various design views
-
Using different slides layout
-
Running a slide show and adding, sizing and moving text, Cliparts and graphics
-
All of the above
Pregunta 158
Pregunta
Which element is not apart of the table of contents in PowerPoint?
Respuesta
-
Before you start
-
Building Blocks
-
Slide design'
-
Query
Pregunta 159
Pregunta
What describes WLAN?
Pregunta 160
Pregunta
Which is not a purpose of normalization?
Respuesta
-
Ensure minimum redundancy
-
Keep maximum data integrity
-
Allow for optimal processing performance
-
Form query relationships
Pregunta 161
Pregunta
What is an ER Diagram?
Respuesta
-
A emergency response device Diagram
-
An electrical router Diagram
-
A electrical rope Diagram
-
An Entity- Relation ship Diagram
Pregunta 162
Pregunta
What are applications of technological knowledge?
Respuesta
-
home
-
business
-
work
-
all of the above
Pregunta 163
Pregunta
Normalization is a method for analyzing and reducing a relational database to its most streamlined form to ensure...
Pregunta 164
Pregunta
Step not used for the process of entity-relationship modeling
Respuesta
-
Background
-
Activity
-
Deliverable
-
Model
Pregunta 165
Pregunta
The exposure of an information results in what to the resource?
Respuesta
-
Harm
-
Loss
-
Damage
-
All of the above
Pregunta 166
Pregunta
These are some signs to look for if you think your computer is infected by malware:
Respuesta
-
Your computer shuts down unexpectedly by itself
-
Your computer does not start normally
-
Your computer runs out of RAM
-
All the above
Pregunta 167
Pregunta
Why shouldn't we use animations?
Respuesta
-
You can't use animation in a powerpoint
-
Animations can harm your computer
-
Animation is not a important thing
-
Because PC and mouse are far from you while you are doing presentation so there is no point
Pregunta 168
Pregunta
Identify the answer that is a deliberate threat to information system.
Respuesta
-
Sabatoge or Vandalism
-
Identity theft
-
Software attacks
-
All of the above
Pregunta 169
Pregunta
All of the following except what are functions of transaction processing system?
Respuesta
-
Monitoring
-
Processing
-
Storage
-
Analyzing
Pregunta 170
Pregunta
which of following system is not a example of information system?
Pregunta 171
Pregunta
What are some types of deliberate threats to information system?
Pregunta 172
Pregunta
Security can be defined as the degree of protection against:
Respuesta
-
criminal activity
-
danger
-
Damage and/loss
-
all of the above
Pregunta 173
Pregunta
Which of the following are not types of reports discussed in the text?
Respuesta
-
Routine reports
-
Ad hoc reports
-
Exception reports
-
Sale reports
Pregunta 174
Pregunta
When was the first U.S. cyberwar directive signed?
Pregunta 175
Pregunta
What is Computer Virus?
Respuesta
-
it is always attached to softwares
-
may or not may take bad actions on the computer
-
it can destroy files and folder in your computer
-
all of these above
Pregunta 176
Pregunta
How to secure your wireless network?
Pregunta 177
Pregunta
Which is included in Infectious Control?
Pregunta 178
Pregunta
What do phishing attacks enable thieves to do?
Pregunta 179
Pregunta
What is the purpose of transaction processing system?
Respuesta
-
Background
-
Activity
-
Deliverable
-
All of the Above
Pregunta 180
Pregunta
Which of the following is a type of software attack?
Respuesta
-
Virus
-
Worm
-
Phishing attack
-
All of the Above
Pregunta 181
Pregunta
Relationships portray an association between entities. The degree of a relationship shows the number of entities associated with a relationship. Which of these is not considered a relationship?
Pregunta 182
Pregunta
Which one is benefit of the Operational CRM system
Respuesta
-
A 360° view of each customer
-
Efficient, personalized marketing, sales, and service
-
The ability of sales and service employees to access a complete history of customer interaction with the organization, regardless of the touch point
-
all above
Pregunta 183
Pregunta
Projects that are far over budget and past deadline resulting in abandonment are called?
Pregunta 184
Pregunta
Which of the following is NOT one of the five distinct phases of project management?
Respuesta
-
Initiation
-
Planning
-
Execution
-
Printing
Pregunta 185
Pregunta
what the benefits CRM systems provide had?
Respuesta
-
Efficient, personalized marketing, sales, and service
-
A 360° view of each customer
-
The ability of sales and service employees to access a complete history of customer interaction with the organization, regardless of the touch point
-
All of above
Pregunta 186
Pregunta
which one is the triple constraints of project management
Pregunta 187
Pregunta
what are the risks while using the Cloud Computing?
Pregunta 188
Pregunta
According to the textbook, which of the followings is one of the knowledge areas of Project Management Body of Knowledge (PMBOK)?
Pregunta 189
Pregunta
Which of the following is NOT an example of one of the triple constraints of project management?
Respuesta
-
Time
-
Cost
-
Scope
-
Innovation
Pregunta 190
Pregunta
Which of the following is NOT a factor of triple constraints of project management?
Pregunta 191
Pregunta
What is Electronic Surveillance?
Respuesta
-
The principles of right and wrong
-
Using software to block inappropriate websites
-
responsibility, accountability, liability
-
tracking people's activity with the aid of computers
Pregunta 192
Pregunta
What type of functional area information systems (FAISs) is??
Respuesta
-
Accounting
-
Marketing
-
Human resource
-
All of above
Pregunta 193
Pregunta
Which one of the following is considered a sign to look for if you believe your computer is affected with malicious software or malware?
Respuesta
-
your computer shuts down unexpectedly by itself
-
programs take longer to load than normal
-
your computer does not start normally
-
all of the above
Pregunta 194
Pregunta
Which one is the antispam software?
Respuesta
-
SpamKiller
-
SpamGourmet
-
SpamAssassin
-
All of the above
Pregunta 195
Pregunta
A Trojan Horse is associated with all of the following except...
Respuesta
-
Phishing attack
-
Robot
-
Zombie
-
Romans
Pregunta 196
Pregunta
What actions to take to protect your information assets?
Respuesta
-
Background
-
Activity
-
Deliverable
-
All of the above
Pregunta 197
Pregunta
Which of the various computer-based actions can you take to protect your information assets?
Respuesta
-
Run free malware scans on your computer.
-
Have a firewall on your computer
-
Never download any files or software over the internet from websites that you do not know
-
All of the above
Pregunta 198
Pregunta
When you discard mail or old records, you should use a
Pregunta 199
Pregunta
Which of the following is not a sign that your computer is infected?
Respuesta
-
Programs take longer to load than usual.
-
Your email sends messages to all contacts in your address book on its own.
-
Your system continually runs out of main memory.
-
You can download files as usual.
Pregunta 200
Pregunta
IT is helpful in:
Respuesta
-
Performing specific tasks on a computer
-
Allowing users to gain access to programs
-
Making more efficient use of a computer
-
All of the above