ch 8 quiz

Descripción

Test sobre ch 8 quiz, creado por Faria Islam el 28/10/2014.
Faria Islam
Test por Faria Islam, actualizado hace más de 1 año
Faria Islam
Creado por Faria Islam hace alrededor de 10 años
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Resumen del Recurso

Pregunta 1

Pregunta
Effectiveness of marketing communications to change attitudes is an example of
Respuesta
  • Persuasion
  • Building credibility
  • Sleeper Effect
  • Hype

Pregunta 2

Pregunta
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Respuesta
  • True
  • False

Pregunta 3

Pregunta
Consumers are active goal-directed and draw on mass media to satisfy needs
Respuesta
  • True
  • False

Pregunta 4

Pregunta
Same words by different people can have very different meanings. This is
Respuesta
  • source bias
  • source effects
  • buzz

Pregunta 5

Pregunta
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Respuesta
  • sleeper effect
  • persuasion
  • credibility

Pregunta 6

Pregunta
What is building credibility?
Respuesta
  • Sources perceived expertise, objectivity, or trustworthiness
  • Effectiveness of marketing communications to change attitudes
  • Source has required knowledge but source's willingness to convey it is compromised

Pregunta 7

Pregunta
____ is authentic message generated by customers
Respuesta
  • Hype
  • Buzz
  • Sleeper Effect

Pregunta 8

Pregunta
____ is inauthentic message generated by corporate propoganda
Respuesta
  • buzz
  • hype
  • sleeper effect

Pregunta 9

Pregunta
knowledge bias is when a source's knowledge about a topic is not accurate
Respuesta
  • True
  • False

Pregunta 10

Pregunta
source has required knowledge but source's willingness to convey is compromised is an example of
Respuesta
  • consumer beliefs
  • knowledge bias
  • reporting bias

Pregunta 11

Pregunta
______ is perceived social value of source
Respuesta
  • source attractiveness
  • halo effect
  • physically attractive
  • visual image

Pregunta 12

Pregunta
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Respuesta
  • halo effect
  • source attractiveness
  • credibility

Pregunta 13

Pregunta
what are some examples of non-human endorsers
Respuesta
  • social status
  • mascots/animals
  • avatar: cyberspace character that can be moved around in a virtual world
  • cartoon characters

Pregunta 14

Pregunta
big emotional impact
Respuesta
  • visual images
  • verbal message

Pregunta 15

Pregunta
high-involvement situations
Respuesta
  • visual images
  • verbal message

Pregunta 16

Pregunta
Powerful description/graphics command attention and are strongly embedded in memory is called
Respuesta
  • comparative advertising
  • conventional ads
  • vividness

Pregunta 17

Pregunta
when an advertisement compares two but recognizable brands on specific attributes, this is called
Respuesta
  • comparative advertising
  • rational appeals
  • emotional appeals

Pregunta 18

Pregunta
many companies use an emotional strategy when consumers find no differences among brands
Respuesta
  • True
  • False

Pregunta 19

Pregunta
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Respuesta
  • True
  • False

Pregunta 20

Pregunta
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Respuesta
  • True
  • False

Pregunta 21

Pregunta
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Respuesta
  • fear appeals
  • sex appeal
  • humorous appeal

Pregunta 22

Pregunta
assumes that once consumers receive message they begin to process it is called?
Respuesta
  • ELM elaboration likelihood model
  • sex appeal
  • fear apeal
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