Pregunta 1
Pregunta
Effectiveness of marketing communications to change attitudes is an example of
Respuesta
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Persuasion
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Building credibility
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Sleeper Effect
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Hype
Pregunta 2
Pregunta
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Pregunta 3
Pregunta
Consumers are active goal-directed and draw on mass media to satisfy needs
Pregunta 4
Pregunta
Same words by different people can have very different meanings. This is
Respuesta
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source bias
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source effects
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buzz
Pregunta 5
Pregunta
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Respuesta
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sleeper effect
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persuasion
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credibility
Pregunta 6
Pregunta
What is building credibility?
Respuesta
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Sources perceived expertise, objectivity, or trustworthiness
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Effectiveness of marketing communications to change attitudes
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Source has required knowledge but source's willingness to convey it is compromised
Pregunta 7
Pregunta
____ is authentic message generated by customers
Pregunta 8
Pregunta
____ is inauthentic message generated by corporate propoganda
Pregunta 9
Pregunta
knowledge bias is when a source's knowledge about a topic is not accurate
Pregunta 10
Pregunta
source has required knowledge but source's willingness to convey is compromised is an example of
Respuesta
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consumer beliefs
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knowledge bias
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reporting bias
Pregunta 11
Pregunta
______ is perceived social value of source
Respuesta
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source attractiveness
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halo effect
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physically attractive
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visual image
Pregunta 12
Pregunta
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Respuesta
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halo effect
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source attractiveness
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credibility
Pregunta 13
Pregunta
what are some examples of non-human endorsers
Pregunta 14
Pregunta
big emotional impact
Respuesta
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visual images
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verbal message
Pregunta 15
Pregunta
high-involvement situations
Respuesta
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visual images
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verbal message
Pregunta 16
Pregunta
Powerful description/graphics command attention and are strongly embedded in memory is called
Respuesta
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comparative advertising
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conventional ads
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vividness
Pregunta 17
Pregunta
when an advertisement compares two but recognizable brands on specific attributes, this is called
Respuesta
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comparative advertising
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rational appeals
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emotional appeals
Pregunta 18
Pregunta
many companies use an emotional strategy when consumers find no differences among brands
Pregunta 19
Pregunta
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Pregunta 20
Pregunta
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Pregunta 21
Pregunta
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Respuesta
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fear appeals
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sex appeal
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humorous appeal
Pregunta 22
Pregunta
assumes that once consumers receive message they begin to process it is called?