Chapter 11 Management Functions and Decision Making Study Guide

Descripción

Test sobre Chapter 11 Management Functions and Decision Making Study Guide, creado por horsegirl2398 el 03/12/2014.
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Resumen del Recurso

Pregunta 1

Pregunta
Most people who want to become managers start their management careers as supervisors
Respuesta
  • True
  • False

Pregunta 2

Pregunta
Managers are responsible for the success or failure of a company
Respuesta
  • True
  • False

Pregunta 3

Pregunta
All managers perform certain activities no matter what the type or size of the company or in what part of the business they work
Respuesta
  • True
  • False

Pregunta 4

Pregunta
The primary work of all managers grouped within the six functions: planning, organizing, controlling, implementing, decision making, and supervising
Respuesta
  • True
  • False

Pregunta 5

Pregunta
Many employees of a business complete management
Respuesta
  • True
  • False

Pregunta 6

Pregunta
An experienced employee who is given the responsibility to be the leader of a group project is classified as a manager
Respuesta
  • True
  • False

Pregunta 7

Pregunta
In order to be a manager, a person has to complete all of the management functions and have authority over other jobs an people
Respuesta
  • True
  • False

Pregunta 8

Pregunta
Most supervisors spend all of their time on management activities
Respuesta
  • True
  • False

Pregunta 9

Pregunta
A manager's responsibilities remain the same after he or she is promoted in the organization
Respuesta
  • True
  • False

Pregunta 10

Pregunta
Most supervisors promoted into management in the same area in which they have worked
Respuesta
  • True
  • False

Pregunta 11

Pregunta
Supervisors are responsible for implementing the plans of executives by getting employees to perform effectively on a day-to-day basis
Respuesta
  • True
  • False

Pregunta 12

Pregunta
Employee performance reviews a typical supervisory responsibility
Respuesta
  • True
  • False

Pregunta 13

Pregunta
Most employees prefer to work for managers who are interested in them
Respuesta
  • True
  • False

Pregunta 14

Pregunta
A supervisor can contribute to the profitability of the company by controlling costs in the area where they work
Respuesta
  • True
  • False

Pregunta 15

Pregunta
A work schedule is an important tool for supervisors to use in daily planning
Respuesta
  • True
  • False

Pregunta 16

Pregunta
Much of the communication between supervisors and their employees done orally
Respuesta
  • True
  • False

Pregunta 17

Pregunta
Most supervisors spend more time on non-managerial activities and less time on management functions
Respuesta
  • True
  • False

Pregunta 18

Pregunta
Ever company, whether it is small or large, need a management information system as an important management tool
Respuesta
  • True
  • False

Pregunta 19

Pregunta
When managers use a management information system, they spend more time on controlling activities
Respuesta
  • True
  • False

Pregunta 20

Pregunta
Small companies usually have research departments
Respuesta
  • True
  • False

Pregunta 21

Pregunta
Business problems generally have only one solution
Respuesta
  • True
  • False

Pregunta 22

Pregunta
The terms "problem" and "symptom" mean essentially the same thing
Respuesta
  • True
  • False

Pregunta 23

Pregunta
Customers are a potential source of possible solutions to business problems
Respuesta
  • True
  • False

Pregunta 24

Pregunta
Studying and evaluating the results of solutions to problems area part of the planning function for managers
Respuesta
  • True
  • False

Pregunta 25

Pregunta
Once a solution to a problem is implemented in a company, a manager should avoid changing the solution even if evidence suggests it is not working well
Respuesta
  • True
  • False

Pregunta 26

Pregunta
Employees will be most successful when they move into a management position if
Respuesta
  • they have worked for a poor supervisor so they know what not to do
  • they begin work as a supervisor before receiving training
  • they have the chance to try supervision before making a final decision
  • all the responses

Pregunta 27

Pregunta
Which of the following is most likely to perform all the management functions?
Respuesta
  • a small business owner
  • the top executive of a multinational corporation
  • middle manager
  • all of the responses

Pregunta 28

Pregunta
A top-level manager who spends most of his or her time on management functions is
Respuesta
  • an executive
  • a mid-manager
  • a supervisor
  • a team leader

Pregunta 29

Pregunta
The type of manager who works most directly with employees on a daily basis is
Respuesta
  • an executive
  • a mid-manager
  • a supervisor
  • none of the responses

Pregunta 30

Pregunta
Which of the following is NOT one of the common responsibilities of supervisors?
Respuesta
  • communicating goals and directions
  • motivating employees to work effectively
  • keeeping management informed of employee ideas and concerns
  • developing long-range plans for the organization

Pregunta 31

Pregunta
Which of the following activities of supervisors relates most directly to quality control
Respuesta
  • developing work schedules
  • developing and checking stadards
  • using effective listening skills
  • setting priorities so that the most important work gets done

Pregunta 32

Pregunta
The effectiveness of a supervisor's job is determined by which factor?
Respuesta
  • the quality of the work of the supervised employees
  • the efficient use of the company's resources
  • the satisfaction of the supervisor's employees
  • all of the responses

Pregunta 33

Pregunta
To manage time efficiently, supervisors must be able to
Respuesta
  • determine the work to be done
  • set priorities for the most important work
  • ensure that the work is completed properly and on time
  • all the responses

Pregunta 34

Pregunta
A difficult situation requiring a solution is
Respuesta
  • a problem
  • a sympton
  • a standard
  • an alternative

Pregunta 35

Pregunta
Which of the follwoing steps in problem solving are in the correct order
Respuesta
  • analyze solutions, identify the problem
  • determine possible solutions, identify the problem
  • analyze solutions, select the best solution
  • all of the responses

Pregunta 36

Pregunta
Which of the following would NOT be appropriate in selecting the solution to be implemented to solve an important problem?
Respuesta
  • take time rather than make a quick decision
  • involve others to help with the decision
  • select the least expensive solution
  • all the responses

Pregunta 37

Pregunta
Analyzing the solutions involves
Respuesta
  • brainstorming ideas
  • listing advantages and disadvantages
  • determining symptoms
  • identifying the problem
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