18923723
Descripción
Test por Enrique Gomez, actualizado hace más de 1 año
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Creado por Enrique Gomez
hace casi 5 años
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Pregunta 1
Pregunta
If a project manager wants to incorporate feedback loops to provide opportunities for interaction to effective communication on the project, she should use a:
Respuesta
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a. Presentations
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b. Writing style
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c. Meeting management
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d. Sender-receiver model
Pregunta 2
Pregunta
All of the follow are dimensions of communication activities except:
Respuesta
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a. Upward communication
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b. Horizontal communication
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c. Procedures
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d. Written and oral
Pregunta 3
Pregunta
At the beginning of planning, you identify a important stakeholder who are not supporting the project. During a communication planning session you recommend use:
Respuesta
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a. The support of management to change this stakeholder because he is not supporting the project team
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b. The job description of this stakeholder to explain him the importance of his support
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c. A communication style assessment to identify the preferred communication method, format and content for communication activities with this stakeholder
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d. The avoiding style of conflict management.
Pregunta 4
Pregunta
Communications are often enhanced when the sender ____ the receiver.?
Respuesta
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a. Speaks up to
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b. Uses gestures when speaking to
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c. Speaks slowly to
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d. Shows concern for the perspective of
Pregunta 5
Pregunta
The Charter on a project would be viewed as what type of communication?
Respuesta
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a. Formal
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b. Formal Written
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c. Contract
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d. Verbal
Pregunta 6
Pregunta
communicating to the receiver which of the following will they focus on delivering and ensuring that it can be decoded correctly?
Respuesta
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a. Medium
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b. Feedback
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c. Message
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d. Noise
Pregunta 7
Pregunta
All of the following could be considered mediums for communication by a project team member except.?
Respuesta
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a. Staff meetings
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b. E-mail
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c. Message
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d. Video conference
Pregunta 8
Pregunta
The project manager wants to inform to main stakeholders about the project status sending a monthly report by e-mail. He will use:
Respuesta
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a. Pull communication
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b. Push communication
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c. Intranet site
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d. Instant message system
Pregunta 9
Pregunta
Formal written correspondence with the customer is required when:
Respuesta
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a. Defects are detected
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b. The customer requests additional work not covered under contract
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c. The project has a schedule slippage that includes changes to the critical path
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d. The project has cost overruns
Pregunta 10
Pregunta
In the communication model, who validates that the receiver has received and understood the message from the sender correctly? PMBOK p371
Respuesta
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a. Both the sender and receiver
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b. Project Manager
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c. Receiver
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d. Sender
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