chapter 12 management

Descripción

associates Business Management Test sobre chapter 12 management , creado por Rigo Sanchez el 16/12/2015.
Rigo Sanchez
Test por Rigo Sanchez, actualizado hace más de 1 año
Rigo Sanchez
Creado por Rigo Sanchez hace casi 9 años
41
1

Resumen del Recurso

Pregunta 1

Pregunta
a collection of people who interact to undertake a task but do not necessarily perform as a unit or achieve significant performance improvements
Respuesta
  • groups
  • team
  • work teams
  • parallel teams

Pregunta 2

Pregunta
a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable
Respuesta
  • team
  • work teams
  • parallel teams
  • management teams

Pregunta 3

Pregunta
teams that make or do things like manufacture, assemble, sell, or provide service
Respuesta
  • work teams
  • teams
  • parallel teams
  • management teams

Pregunta 4

Pregunta
teams that work on long term projects but disband once the work is completed
Respuesta
  • project and development teams
  • group
  • team
  • work teams

Pregunta 5

Pregunta
teams that operate separately from the regular work structure, and exist temporarily
Respuesta
  • parallel teams
  • group
  • team
  • work teams

Pregunta 6

Pregunta
teams that coordinate and give direction to the subunits user their jurisdiction and integrate work among subunits
Respuesta
  • management teams
  • transnational teams
  • parallel teams
  • work teams

Pregunta 7

Pregunta
work groups composed of multinational members whose activities span multiple countries
Respuesta
  • transnational teams
  • management teams
  • parallel teams
  • workteams

Pregunta 8

Pregunta
teams that are physically dispersed and communicate electronically more than face to face
Respuesta
  • virtual teams
  • traditional work groups
  • quality circles
  • self designing teams

Pregunta 9

Pregunta
groups that have no managerial responsibilities
Respuesta
  • traditional work groups
  • quality circles
  • virtual teams
  • self managed teams

Pregunta 10

Pregunta
voluntary groups of people drawn form various production teams who make suggestions about quality
Respuesta
  • quality circles
  • self designing teams
  • self managed teams
  • virtual teams

Pregunta 11

Pregunta
groups that control decisions about and execution of a complete range of tasks
Respuesta
  • autonomous work groups
  • quality circles
  • self designing teams
  • self managed teams

Pregunta 12

Pregunta
groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance
Respuesta
  • semiautonomous work groups
  • self designing teams
  • self managed teams
  • virtual teams

Pregunta 13

Pregunta
teams with the responsibilities of autonomous work groups, plus control over hiring, firing and deciding what tasks member perform
Respuesta
  • self designing teams
  • self managed teams
  • quality circles
  • virtual teams

Pregunta 14

Pregunta
autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions perviously made y first line supervisors
Respuesta
  • self managed teams
  • self designing teams
  • quality circles
  • virtual teams

Pregunta 15

Pregunta
working less hard and bring less productive when in a group
Respuesta
  • social loafing
  • social facilitation
  • norms
  • roles

Pregunta 16

Pregunta
working harder when in a group than when working alone
Respuesta
  • social facilitation
  • social loafing
  • noms
  • roles

Pregunta 17

Pregunta
shared beliefs about how people should think and behave
Respuesta
  • norms
  • roles
  • task specialist
  • team maintenance specialists

Pregunta 18

Pregunta
different sets of expectations for how different individuals should behave
Respuesta
  • roles
  • norms
  • task specialists
  • team maintenance specialists

Pregunta 19

Pregunta
an individual who has more advanced job related skills and abilities than other group members possess
Respuesta
  • task specialists
  • team maintenance specialists
  • roles
  • norms

Pregunta 20

Pregunta
individual who develops and maintains team harmony
Respuesta
  • team maintenance specialists
  • task specialists
  • roles
  • norms

Pregunta 21

Pregunta
the degree to which a group is attractive to its members, members are motivated to remain in the group, and members influence one another
Respuesta
  • cohesiveness
  • gatekeeper
  • informing
  • parading

Pregunta 22

Pregunta
a team member who keeps abreast of current developments and provide the team with revenant information
Respuesta
  • gatekeeper
  • informing
  • parading
  • probing

Pregunta 23

Pregunta
a team strategy that entails making decisions with the team and then informing outsiders of its intentions
Respuesta
  • informing
  • parading
  • probing
  • gatekeeper

Pregunta 24

Pregunta
a team strategy that entails simultaneously emphasizing internal team building and achieving external visibility
Respuesta
  • parading
  • informing
  • gatekeeper
  • probing

Pregunta 25

Pregunta
a team strategy that requires team members to interact frequently with outsiders, diagnose their needs, and experiment with solutions
Respuesta
  • probing
  • informing
  • parading
  • gatekeeper

Pregunta 26

Pregunta
a process in which one party perceives that its interests are bring opposed or negatively affected by another party
Respuesta
  • conflict
  • avoidance
  • accommodation
  • compromise

Pregunta 27

Pregunta
a reaction to conflict that involves ignoring the problem by doing nothing at all, or deemphasizing the disagreement
Respuesta
  • avoidance
  • conflict
  • accommodation
  • compromise

Pregunta 28

Pregunta
a style of dealing with conflict involving cooperation on behalf of the other party but not being assertive about ones own interests
Respuesta
  • accommodation
  • compromise
  • conflict
  • avoidance

Pregunta 29

Pregunta
a style of dealing with conflict involving moderate attention to both parties concerns
Respuesta
  • compromise
  • completing
  • conflict
  • avoidance

Pregunta 30

Pregunta
a style of dealing with conflict involving strong focus on ones own goals and little or no concern for the other persons goals
Respuesta
  • competing
  • collaboration
  • conflict
  • avoidance

Pregunta 31

Pregunta
a style of dealing with conflict emphasizing both assertiveness to maximize both parties satisfaction
Respuesta
  • collaboration
  • competing
  • compromise
  • conflict

Pregunta 32

Pregunta
higher level goals taking priority over specific individual or group goals
Respuesta
  • superordinate goals
  • mediator
  • competing
  • compromise

Pregunta 33

Pregunta
a third party who intervenes to help others manage their conflict
Respuesta
  • mediator
  • superordinate
  • competing
  • compromise
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