Pregunta 1
Pregunta
True or False: Standard Solution Manager profile can be changed by the Administrator in profile settings.
Pregunta 2
Pregunta
How can an administrator make a field required?
Pregunta 3
Pregunta
What type of relationship has no effect on the ownership and security of the child objects?
Pregunta 4
Pregunta
Which of the following statements are true regarding merging Ideas? Select 2 answers.
Respuesta
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A. Merged ideas can still be separated by administrators.
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B. You cannot merge ideas in separate communities.
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C. Users can only vote for and add comments to a master idea. Child ideas become read-only.
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D. The master idea inherits the status and category values of its child ideas.
Pregunta 5
Pregunta
True or False: As a system administrator, you can create a page layout in the console and assign it to profiles.
Pregunta 6
Pregunta
When setting up dependent picklists, which field type cannot be set as the controlling field?
Respuesta
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A. Checkbox
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B. Custom Picklist
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C. Standard Picklist
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D. Multi-Select Picklist
Pregunta 7
Pregunta
True or False: Once setup, the return type for formula fields can be changed by an administrator.
Pregunta 8
Pregunta
What are the different types of Sharing Rules? Select 3 answers.
Pregunta 9
Pregunta
True or False: File attachments, document tabs and salesforce content count towards Data Storage.
Pregunta 10
Pregunta
Which of these statements are true for Cases? Select 3 answers.
Respuesta
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A. Manually entering the case received from an email
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B. Automatically generated by an email or website form
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C. Can be assigned only automatically by rule assignment however it can be reassigned manually at later time
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D. Associated to Contacts and Accounts
Pregunta 11
Pregunta
True or False: You can use conditional highlighting for summary and matrix reports only.
Pregunta 12
Pregunta
True or False: Regardless of own personal security settings, data viewed in all dashboards are based on the
security settings of the Running User.
Pregunta 13
Pregunta
Which Salesforce edition supports validation rules?
Respuesta
-
A. Enterprise and Developer
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B. Group and Professional
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C. Professional and Developer
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D. All editions support validation rules
Pregunta 14
Pregunta
Which of the following statements are true regarding sharing rules? Select 2 answers.
Respuesta
-
A. Sharing rules should be used when a user or group of users needs access to records not granted them by either role hierarchy or organization wide defaults
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B. Sharing rules apply only to new records owned by specified role or group member
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C. When you transfer records from user to another, the sharing rules are removed during the transfer.
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D. You cannot change the specified groups or roles for sharing rules.
Pregunta 15
Pregunta
In which means can a case be created? Select 2 answers.
Respuesta
-
A. Metadata API
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B. Force.com explorer
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C. Connect for Outlook
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D. Email-to-Case
Pregunta 16
Pregunta
Which of the following are true that can cause data loss when an existing custom field is changed? Select 2
answers.
Respuesta
-
A. Changing to or from type Date or Date/Time
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B. Changing to Number from any other type
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C. Changing to number from Percent
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D. Changing to one Currency from any other currency type
Pregunta 17
Pregunta
Which of the following are not included in the standard Salesforce applications? Select 2 answers.
Respuesta
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A. Marketing
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B. Campaigns
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C. Service
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D. Community
Pregunta 18
Pregunta
What is the significance of Primary Master – Detail Relationship in a Junction Object?
Pregunta 19
Pregunta
Custom lead fields can be mapped to which of the following objects' custom fields? Select 3 answers.
Respuesta
-
A. Account
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B. Case
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C. Contacts
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D. Opportunity
Pregunta 20
Pregunta
The system administrator changed the Organization's default locale. What will be the effect on the user?
Respuesta
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A. The user will see everything based on the organization's new locale setting the next time he logs on.
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B. The User will be prompted for a choice wether to follow the Organization's Locale setting or not.
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C. There will be no impact on the User as he keeps on using his default Locale setting.
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D. The user's locale will also be changed to the organization's default locale.
Pregunta 21
Pregunta
True or False: In Partner Portal, users log-in to Salesforce.com portal rather than through web portal.
Pregunta 22
Pregunta
An external client can be invited to chatter and assigned with a Chatter-Free license. Which of the following does
he have access to? Select 2 answers.
Respuesta
-
A. People
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B. Custom Objects
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C. Groups
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D. Cases
Pregunta 23
Pregunta
Which of the statements are true about data validation? Select 2 answers.
Respuesta
-
A. Data Validation can enforce data integrity as well as make a field required in the page layout
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B. Data Validation can prevent duplication of records
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C. Data Validation run on the client machine after the user clicks the Save button
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D. Data Validation rules are not enforced when using API & import operations
Pregunta 24
Pregunta
Which can be done under activity settings? Select 2 answers.
Respuesta
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A. Show Custom Logo in Meeting Requests
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B. Add New Meeting Request button on Oen Activities related list
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C. Mass transfer activities
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D. Show Event Details on Multi-User Calendar View.
Pregunta 25
Pregunta
True or False: Custom lead fields can be mapped to standard account fields.
Pregunta 26
Pregunta
Which features are available in SFDC? Select 3 answers.
Respuesta
-
A. Web to Lead
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B. Web to case
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C. Email to Lead
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D. Email to Case
Pregunta 27
Pregunta
In what sandbox are Salesforce.com record Id's identical?
Respuesta
-
A. Production and Config Only Sandbox
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B. Production and Developer Sandbox
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C. Production and Full Copy Sandbox
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D. Record ID's are always different in different environment
Pregunta 28
Pregunta
Which Functionality is not available in Salesforce.com?
Respuesta
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A. Profile Based Login Hours
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B. Profile Based Login IP Ranges
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C. Organization based Login Hours
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D. Organization based Login IP Ranges
Pregunta 29
Pregunta
True or False: It is possible for a user to own a record and not see it.
Pregunta 30
Pregunta
Which of the following is a prerequisite for enabling territory management?
Respuesta
-
A. Custom fiscal years must be enabled in your organization
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B. Customizable Forecasting must be enabled in your organization
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C. Multi-currency must be enabled in your organization
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D. You must have the Marketing User Profile
Pregunta 31
Pregunta
How is Multi-Currency enabled?
Respuesta
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A. Tick "Enable Multi-Currency" in the company profile settings.
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B. Multi-Currency is enabled by default on all organizations.
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C. Contact Salesforce.com to have Multi-Currency enabled in the organization.
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D. Choose a default currency
Pregunta 32
Pregunta
Of the choices below, which are the possible ways to set a field mandatory to all users? Select 2 answers.
Respuesta
-
A. Page Layout
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B. Validation Rule
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C. Roles & Profiles
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D. Field Properties
Pregunta 33
Pregunta
True or False: Administrators cannot permanently delete a User record in Salesforce.com.
Pregunta 34
Pregunta
When an administrator wants to set a field as an External ID, which of the field types should he not use?
Respuesta
-
A. Text Field
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B. Number Field
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C. Picklist Field
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D. Email ID Field
Pregunta 35
Pregunta
True or False: An administrator can forcely expire all user passwords.
Pregunta 36
Pregunta
Given certain conditions during Lead Conversion, Close Date of the created Opportunity is automatically set to?
Respuesta
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A. Last day of the current fiscal quarter
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B. Last day of current fiscal period
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C. End of current calendat quarter
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D. Blank
Pregunta 37
Pregunta
Via the Salesforce.com Import Wizard, in which object can a record not be imported ?
Respuesta
-
A. Leads
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B. Accounts
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C. Opportunites
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D. Solutions
Pregunta 38
Pregunta
Which statements are not true about folders? Select 2 answers.
Respuesta
-
A. Access is defined either as Read or Read/Write
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B. Access to folders does roll-up through role hierarchy
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C. The document tab contains a control version capability
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D. Access to folders does not roll-up through role hierarchy.
Pregunta 39
Pregunta
True or False: You can remove universally required fields on view and edit page layouts.
Pregunta 40
Pregunta
True or False: "Password Never Expires" attribute can be set on all profiles.
Pregunta 41
Pregunta
Which of the following fields cannot be used as the field column of a roll-up summary? Select 3 answers.
Pregunta 42
Pregunta
Which of the following can be changed under Global search settings? Select 3 answers.
Respuesta
-
A. The number of records displayed per object on search results page
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B. Enable Inline Editing
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C. Enable Drop-Down List for Portal Sidebar Search
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D. Enable Document Content Search
Pregunta 43
Pregunta
Who can view campaigns?
Pregunta 44
Pregunta
True or False: Changes in the data type of a custom field used in lead conversion has no effect on its field
mapping.
Pregunta 45
Pregunta
If Pedro is promoted from Sales Associate to Senior Sales Executive, and the new sales associate is appointed to take Pedro's responsibilities. What are the appropriate steps to transfer Pedro's account to the new associate?
Respuesta
-
A. Overwrite Pedro's User Profile with the new associates information and create a new profile for Pedro.
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B. Create a new profile for Pedro as well as new associate. Deactivate Pedro's profile with Sales Associate role and transfer all the accounts, opportunities and leads to the new associate.
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C. Associate the new role to Pedro's existing profile and Transfer all the accounts, opportunities and leads to the new associate.
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D. None of the Above
Pregunta 46
Pregunta
Which tool should be used to import 5000 Cases into Salesforce.com?
Respuesta
-
A. Import Wizard
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B. Data Loader
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C. Either A or B
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D. Neither A nor B
Pregunta 47
Pregunta
Deleting a contact also deletes which of the following associated records?
Respuesta
-
A. Account
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B. Lead
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C. Campaign Member
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D. None of the above
Pregunta 48
Pregunta
Regardless of the Sharing Model, which of the profile permissions will enable the User to edit any record?
Pregunta 49
Pregunta
What statement is false for a workflow task?
Respuesta
-
A. To assign tasks to multiple users, create multiple tasks as outcomes of the rule
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B. A single task can be assigned to multiple users
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C. The due dates for workflow task is based on number of calendar days, The rule fails to recognize only working business days by default.
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D. Historical tracking is allowed for workflow task
Pregunta 50
Pregunta
50. Which of the choices are Dashboard Components? Select 3 answers.
Respuesta
-
A. Charts
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B. Graphs
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C. Tables
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D. Gauge
Pregunta 51
Pregunta
Which function is not available in Formula Fields?
Respuesta
-
A. Hyperlink
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B. Substitute
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C. Rpad
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D. Vlookup
Pregunta 52
Pregunta
How often can data export backup your organization's data?
Respuesta
-
A. Daily
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B. Weekly
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C. Every 6 Days
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D. Every 15 days
Pregunta 53
Pregunta
True or False: Tags section of a page can be viewed by Customer Portal users as long as it is exposed in the page layout.
Pregunta 54
Pregunta
Which of the following can all be found on the company profile?
Respuesta
-
A. Language, Locale, and Time Zone, Licenses, and Storage and Used Space
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B. Language, Locale, and Time Zone, Licenses, and Profiles
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C. Licenses, Language Preferences, Queues, and Locale Settings
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D. Storage and Used Space, OWD, Profiles, and Business hours
Pregunta 55
Pregunta
Which of the field types can be used as an External Id? Select 3 answers.
Respuesta
-
A. Text Field
-
B. URL
-
C. Number Field
-
D. Email Id Field
Pregunta 56
Pregunta
True or False: In a workflow approval process, record locking is used to prevent users form editing a record depending on their field-level security.
Pregunta 57
Pregunta
True or False: An AppExchange application cannot be uninstalled once it has been deployed.
Pregunta 58
Pregunta
Which of the following tasks can a delegated administrator perform? Select 3 answers.
Respuesta
-
A. Create and edit users and resetting passwords for users in specified roles and all subordinate roles.
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B. Assigning users to specified profiles.
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C. Manage custom objects created by administrators.
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D.Create new profiles.
Pregunta 59
Pregunta
What does conditional highlighting for reports means?
Respuesta
-
A. You can set conditions that when met will report the calculated fields
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B. Set thresholds for report analysis
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C. Lets you make calculations on custom fields
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D. None of the above
Pregunta 60
Pregunta
True or False: A custom multi-select picklist can be a controlling field for a dependent field.