6571904
Descripción
Test por Usuario eliminado, actualizado hace más de 1 año
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Creado por un usuario eliminado
hace alrededor de 9 años
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Copiado por Lisa Holmes
hace casi 8 años
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Pregunta 1
Pregunta
As a type of resource, human capital refers to the:
Respuesta
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wages, benefits, and other costs incurred in support of HR functions in an organization
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cash, equipment, technology, and facilities that the organization uses
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tax-deferred value of an employee’s 401(k) plan
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employee characteristics that add economic value to the organization
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total budget allocated to the HR department in an organization
Pregunta 2
Pregunta
One of the qualities of human resources is that _____.
Respuesta
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it is highly substitutable and interchangeable
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it is easily available for all companies to utilize
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it is easily imitated by rivals
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it is negligible in terms of value
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it is indispensable for building a competitive advantage
Pregunta 3
Pregunta
Job design is the process of:
Respuesta
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defining the way work will be performed and the tasks that a given job requires
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generating a pool of potential candidates for a job
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identifying suitable candidates for jobs
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enabling employees to learn job-related knowledge, skills, and behavior
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presenting candidates with positive and negative information about a job
Pregunta 4
Pregunta
Which of the following is responsible for the shift in the job trend, from the use of narrowly defined jobs to the use of broadly defined jobs in organizations?
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Emphasis on innovation and quality
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Increased demand for low skilled workers
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Increased focus on simplifying jobs
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Lack of competition
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Reduced use of team-based project
Pregunta 5
Pregunta
Which of the following refers to the process through which an organization seeks applicants for potential employment?
Respuesta
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Orientation
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Training
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Recruitment
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Work analysis
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Job design
Pregunta 6
Pregunta
The HR function of _____ involves acquiring knowledge, skills, and behavior that improve employees’ ability to meet the challenges of a variety of new or existing jobs, including the client and customer demands of those jobs.
Respuesta
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recruitment
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personnel policy
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development
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employee relations
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selection
Pregunta 7
Pregunta
The process of ensuring that employees’ activities and outputs match the organization’s goals is called _____.
Respuesta
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job analysis
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supply chain management
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employee development
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performance management
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career planning
Pregunta 8
Pregunta
Which of the following HR functions includes preparing and distributing employee handbooks that detail company policies and, in large organizations, company publications such as a monthly newsletter or a Web site on the organization’s intranet?
Respuesta
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Recruitment and selection
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Maintaining positive employee relations
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Ensuring compliance with labor laws
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Performance management
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Planning and administering pay and benefits
Pregunta 9
Pregunta
When employees of an organization feel they have been discriminated against, see safety hazards, or have other problems and are dissatisfied with their supervisor’s response, they may turn to the HR department for help. Addressing such problems suitably is part of the HR function of:
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recruitment and selection
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maintaining positive employee relations
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training and developing employees
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performance management
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planning and administering pay and benefits
Pregunta 10
Pregunta
How does establishing and administering policies help organizations?
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It allows companies to handle situations fairly and objectively
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It allows companies to address issues on a case-by-case basis
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It eliminates the need for documentation and record-keeping
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It encourages employees to defend themselves by claiming ignorance of disciplinary norms
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It leaves a lot of room for subjective decision-making
Pregunta 11
Pregunta
_____ refers to the use of quantitative tools and scientific methods to analyze data from human resource databases and other sources to make evidence-based decisions that support business goals.
Respuesta
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Conjoint analysis
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Performance management
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Workforce analytics
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Career development
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Task analysis
Pregunta 12
Pregunta
The process of identifying the numbers and types of employees the organization will require in order to meet its objectives is known as:
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supply chain management
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performance management
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human resource planning
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utilization analysis
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performance planning
Pregunta 13
Pregunta
The process that helps the human resource department to forecast the organization’s needs for hiring, training, reassigning employees along with handling or avoiding layoffs is known as _____.
Respuesta
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supply chain management
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job development
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human resource planning
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evidence-based HR
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corporate social responsibility
Pregunta 14
Pregunta
The parties with an interest in the company’s success—typically, shareholders, the community, customers, and employees—constitute the _____ of a company
Respuesta
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market
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stakeholders
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management
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personnel
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strategic partners
Pregunta 15
Pregunta
Which of the following is true of sustainable organizations?
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They primarily focus on maximizing profits and delivering high returns to investors
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They focus on smooth turnover and outsourcing rather than long-term planning
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They are more concerned about justice and fairness rather than short-term profits
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They are less concerned about employee development and empowerment
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They are more concerned with the quantum of output than quality standards
Pregunta 16
Pregunta
In the role of a cultural steward, an HR manager primarily:
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administers day-to-day work of managing people
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facilitates change and helps to build and strengthen the culture
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develops people strategies to control attrition rates
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understands how the business makes money
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recognizes business trends and their impact on the business
Pregunta 17
Pregunta
As a _____, the HR manager should know the ways that people join the organization and move to different positions within it.
Respuesta
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strategy architect
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cultural steward
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talent manager
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business ally
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credible activist
Pregunta 18
Pregunta
At the most basic level, HR managers fulfilling the role of _____, carry out particular HR functions such as handling the selection, training, or compensation of employees.
Respuesta
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business allies
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cultural stewards
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talent managers/organizational designers
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operational executors
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credible activists
Pregunta 19
Pregunta
The organizations try to address the right of _____ by offering hot lines and policies and procedures designed to handle complaints from employees.
Respuesta
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privacy
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freedom of speech
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due process
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freedom of conscience
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free consent
Pregunta 20
Pregunta
Which one of Kant’s basic human rights is violated when a supervisor requires an employee to do something that is unsafe or environmentally damaging, in spite of the employee clearly objecting to the order?
Respuesta
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Right of freedom of speech
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Right of equal opportunity employment
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Right to due process
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Right of freedom of conscience
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Right of privacy
Pregunta 21
Pregunta
People’s right of privacy is the right to:
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know the nature of the job they are being hired for
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autonomy in how they carry out their work
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control what they reveal about their private life
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a fair and impartial hearing
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fight against a wrongful discharge
Pregunta 22
Pregunta
People's right to freedom of speech is the right to:
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criticize an organization's ethics if they do so in good conscience
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refuse to do something that is environmentally unsafe
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do as they wish in their private life
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be treated only as they knowingly and willingly consent to be treated
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prohibit criticism of the organization
Pregunta 23
Pregunta
If people believe their rights are being violated, they have the right to a fair and impartial hearing. This reflects the basic human right to:
Respuesta
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lifetime employment
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privacy
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due process
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free consent
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freedom of conscience
Pregunta 24
Pregunta
Evidence-based HR is defined as the:
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exclusive use of statistical models for planning, forecasting, and other related HR activities
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establishment of overlapping performance goals and desired outcomes during performance management
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demonstrating that human resource practices have a positive influence on the company's profits or key stakeholders
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process of ensuring that employees’ activities and outputs match the organization's goals
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organization-wide planned effort to enable employees to learn job-related knowledge, rather than teamwork or communication skills
Pregunta 25
Pregunta
Which of the following is true of companies that are ethical and successful?
Respuesta
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They are solely concerned about the benefits of the company while making business decisions
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The owners most often assume responsibility for the actions of the company rather than the employees
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They are less concerned about the interests of the people involved in the business
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Their main aim is to maximize profits in all their transactions
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They have a sense of purpose and vision that the employees value, and use in their day-to-day work
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