8130239
Descripción
Test por Rory Coverdale, actualizado hace más de 1 año
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Creado por Rory Coverdale
hace más de 7 años
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Pregunta 1
Pregunta
Supply chain management is managing all of the activities required to [blank_start]bring inputs into the business[blank_end], as well as how they move through the production process and how they are delivered to customers.
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bring inputs into the business
Pregunta 2
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Planning and controlling the movement and storage of inputs and outputs is an activity of supply chain management called [blank_start]logistics.[blank_end]
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logistics.
Pregunta 3
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Buying, selling and receiving payment for goods and services over the internet is [blank_start]e-commerce[blank_end], a subheading of supply chain management..
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e-commerce
Pregunta 4
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A business uses the best supplier possible in supply chain management, regardless of their location. This is called [blank_start]global sourcing[blank_end].
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global sourcing
Pregunta 5
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[blank_start]Performance objectives[blank_end] are goals a business sets for what they hope to achieve so that it is easier to decide what strategy they should use.
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Performance objectives
Pregunta 6
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A business needs to set an objective for its output, known as [blank_start]quality[blank_end]. This doesn't necessarily mean the best possible, as it needs to be weighed up against the [blank_start]cost[blank_end].
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quality
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cost
Pregunta 7
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Some businesses have an emphasis on how long the production process takes, and so will use [blank_start]speed[blank_end] as a performance objective.
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speed
Pregunta 8
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Businesses may aim to have a reputation of having a reliable and consistent product, so they will have [blank_start]dependability[blank_end] as a performance objective.
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dependability
Pregunta 9
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A performance objective may be to adapt quickly to changes, so the business would be aiming for [blank_start]flexibility[blank_end].
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flexibility
Pregunta 10
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A performance objective could be to make individualised products to meet the customer's specific needs, which is [blank_start]customisation[blank_end].
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customisation
Pregunta 11
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A business may aim to minimise the expenses in the production process, which is the performance objective of [blank_start]cost[blank_end].
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cost
Pregunta 12
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A business may outsource, which is using a third party to carry out [blank_start]a function of the business[blank_end]. This allows a business to focus more on other things, but they do lose control of that area and they may have [blank_start]negative publicity[blank_end] if the third party is a sweatshop due to CSR.
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a function of the business
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negative publicity
Pregunta 13
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A business may choose not to make improvements because they need to [blank_start]overcome resistance to change[blank_end].
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overcome resistance to change
Pregunta 14
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A business may resist change because of the [blank_start]cost[blank_end] of employee redundancy and new equipment
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cost
Pregunta 15
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A business may have resistance to change because they are comfortable with the way operations are carried out, and reluctant to change it, which is known as [blank_start]inertia[blank_end].
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inertia
Pregunta 16
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A business can improve its operations, eg by producing higher technology products, by using [blank_start]technology[blank_end].
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technology
Pregunta 17
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Improvement of operations and a competitive advantage can be given by [blank_start]leading edge technology[blank_end] (the latest), but it is expensive (purchasing, training, redundancy etc) and may not do what is expected.
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leading edge technology
Pregunta 18
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Currently existing technology is known as [blank_start]established technology[blank_end]. It is cheaper to implement and businesses are more able to research how it may be used to improve operations.
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established technology
Pregunta 19
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Managing raw materials, works in progress and finished products as they go into the business, through the production process and to customers is known as [blank_start]inventory management[blank_end].
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inventory management
Pregunta 20
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If inventory will deteriorate or does not change over time, the business will use [blank_start]FIFO[blank_end] to manage inventory.
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FIFO
Pregunta 21
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If the inventory won't deteriorate, the business will sell its oldest items first, commonly known as [blank_start]LIFO[blank_end].
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LIFO
Pregunta 22
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When just the right amount of raw materials arrive at the business as needed, this is known as [blank_start]JIT[blank_end].
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JIT
Pregunta 23
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Businesses who use good/service differentiation will need to use the strategy of [blank_start]designing and developing a new product[blank_end], which will allow them to provide something which their customers do not have and create a competitive advantage.
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designing and developing a new product
Pregunta 24
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If a business enters the global business environment, they will have to alter their operations due to [blank_start]global factors[blank_end].
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global factors
Pregunta 25
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A global business may use [blank_start]global sourcing[blank_end] to source its goods, which is using the best source possible for inputs regardless of their location.
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global sourcing
Pregunta 26
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As a business goes global, it will expand its output which leads to a reduction in costs due to [blank_start]economies of scale[blank_end].
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economies of scale
Pregunta 27
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Monitoring the global business environment to provide ways to improve the business' operations is called [blank_start]scanning and learning[blank_end].
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scanning and learning
Pregunta 28
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A business intentionally invests money for the purpose of gaining new knowledge or creating new ideas is called [blank_start]research[blank_end] and [blank_start]development[blank_end].
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development
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research
Pregunta 29
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A business must make the best product at the cost the business is willing to pay. Ensuring that the product is good is called [blank_start]quality management[blank_end].
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quality management
Pregunta 30
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Checks along the production process and at the end is [blank_start]controlling[blank_end] the quality.
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controlling
Pregunta 31
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Establishing procedures to ensure the end result will meet expected quality is [blank_start]assuring[blank_end] the quality.
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assuring
Pregunta 32
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A business may look for way to improve the production process regardless of how good it is, known as quality [blank_start]improvement[blank_end].
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improvement
Pregunta 33
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Finding businesses who are the leaders in their field and doing operations the way they do is [blank_start]worlds' best practice[blank_end].
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worlds' best practice
Pregunta 34
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Looking at each step of the operations process and seeing how it can be done better is a type of quality improvement known as [blank_start]total quality management[blank_end].
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total quality management
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