ICT OCR A2 - Management Information Systems (MIS)

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Notes on MIS for OCR A2 ICT
Connor Graham
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Connor Graham
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ICT OCR A2 - Management Information Systems (MIS)
  1. What is an MIS?
    1. "An organisation's management information system is one that takes in both internal and external data and then converts that data into useful information that allows management to make decisions"
      1. One or more computers that hold, analyse and present data
        1. A human component in the form of one or more analysts that make sense of the information along with understanding what needs to be collected
          1. Companies are vast and need very large systems to hold all the information about staff and customers
          2. Points an MIS need to address
            1. What decisions to management need to make
              1. How often do they need to discuss them
                1. What information influences these decisions
                  1. What systems need to be in place to make these decisions
                    1. What staff need to be in place to make sense of the information
                      1. Training and expertise needed to be efficient
                        1. The standard reports needed
                          1. Budget needed for the MIS and for it be maintained
                          2. How an MIS is organised
                            1. Typical Structure of an MIS:
                              1. Every MIS needs a way of gathering data
                                1. Data system should include facilities to present data in a human friendly manner such as tables or graphs
                                  1. Collate reports in an agreed standard format
                                    1. Eventually presented to management and then a decision is made based on the results
                                    2. Examples of MIS
                                      1. School Admin
                                        1. Student name
                                          1. Address
                                            1. Emergency contact details
                                              1. Date of birth
                                                1. Medical information
                                                  1. Links to school attendance
                                                    1. Class registration
                                                      1. Exam results
                                                        1. Absence trends
                                                        2. Car company
                                                          1. Maximise profits and sales in each market
                                                            1. Keeping the factories as busy as possible
                                                              1. Keep stocks at an optimal level
                                                                1. Respond to market threats from opposing companies
                                                                2. Carpet company
                                                                  1. Seasonal sales
                                                                    1. Profit trends from existing products
                                                                      1. Contacting new estates to form deals

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