21933822
Descripción
Mapa Mental por Jackson Junior, actualizado hace más de 1 año
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Creado por Jackson Junior
hace más de 4 años
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"Management Time: Who's Got the Monkey?"
Oncken and Wass
- Management Time
- May result in penaltys
- Boss-imposed time
Nota:
- Used to accomplish those activities that the boss requires.
- System-imposed time
Nota:
- Used to accommodate requests from peers for active support.
- Boss-imposed time
- Won't result in penaltys
- Self-imposed time
- Subordinate-imposed time
- (a) A subordinate's problem that the
manager knows enough to get involved
- (b) A subordinate's problem that the manager
knows not enough to make on-the-spot decisions
- It demands non existent time
from the manager
- It demands non existent time
from the manager
- Should be minimized
- (a) A subordinate's problem that the
manager knows enough to get involved
- Discretionary time
- Should be increased
- Should be increased
- Subordinate-imposed time
- Self-imposed time
- May result in penaltys
- Where is the Monkey?
- It jumps from subordinate's backs to yours
- In accepting responsibility from subordinate
- In assuming a position subordinate to
yours subordinate
- The manager will feel guilty while
the subordinates feel frustrated
Nota:
- The reason the manager cannot make any of hese "next moves" is that his time is almost entirely eaten up by meeting his own boss-imposed and system-imposed requirements.
- In accepting responsibility from subordinate
- It jumps from subordinate's backs to yours
- Getting Rid of the Monkeys
- Figure out together how the next move
might be the subordinate's
- You don't take the problem to yourself - you
determinate what the next move will be
Nota:
- "The instant your problem becomes mine, you no longer have a problem. I cannot help a person who hasn't got a problem".
- You don't take the problem to yourself - you
determinate what the next move will be
- Supervision
- Discretionary time for the manager
- Boss-imposed time for the subordinate
- Discretionary time for the manager
- The monkeys may return: but only by
appointment
- Figure out together how the next move
might be the subordinate's
- Transferring the Initiative
- Clearly keep it with the subordinate
- "The Anatomy of Managerial
Initiative"
- Wait until told (lowest initiative)
- Ask what to do
- Recommend, then take resulting action
- act, but advise at once
- act on own, then routinely report (highest initiative)
- Control of time
- Control of content
- No control
- Wait until told (lowest initiative)
- Clearly keep it with the subordinate
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