Electronic Data Interchange (EDI) is an inter-organizational system that involves the relatively fast delivery movement of business documents electronically between trading partners with little or without human intervention
How It's Done
Nota:
utilises a set of electronic transaction rules and standards that allow different companies to exchange business documents electronically over a secure network (called a Value-Added Network or VAN).
efficient electronic alternative to using email, phone, or fax to transmit and exchange paper documents and is an important area of larger scale e-commerce operations.
Outcome
Nota:
In so doing, organizational boundaries are lowered (Ciborra, 1995), the organization’s interior is somewhat exposed to business partners (Webster, 1995), and thereby creating a high degree of organizational interdependence between participating parties
EDI Research Points
Benefits
Indirect
Nota:
Avoiding errors
Faster payments/improved cashflow
Avoiding production stoppages resulting from lack of raw material
Reducing the purchasing/sales cycle (ordering, delivery and invoice)
Reducing stock levels
Reducing inventory breaks
Direct
Nota:
Paper savings
Avoiding filing costs and maintenance
Avoiding repetitive administrative procedures Less paperwork enables reduction in administrative personnel
Strategic
Nota:
Increasing business relationships with companies using EDI
Improving customer loyalty
Improving the quality and quantity of information
Faster response and access to information )
Gaining new business contacts using EDI
Reducing the number of business contacts by concentrating on those that use EDI (CONTRED)
EDI Implementation
Nota:
Develop the organizational structure for managing the EDI system
Deploy
Undertake a strategic review of the business
Develop an EDI solution to meet the needs of the business
Integrate with other business systems across the company
Analyse internal business processes
Establish a pilot project with selected trading partners
Deploy
1. Develop Organizational Structure
Nota:
Identify project champion to manage the implementation process and liase with outside providers of EDI solutions
Obtain Organisational Support
2. Undertake Strategic Review
Nota:
project champion performs a strategic review of the business to see which areas of the business will benefit from implementing the EDI solution first.
project champion to undertake an EDI Survey or Cost / Benefit Analysis
3. Develop the EDI
Nota:
Select process within the business that requires automation
Purchase orders
Invoice
Advance ship notice or ASN
Functional acknowledgement
Identify and select an EDI network provider and associated software needs for implementation
Consider Legal & Audit Requirements
4. Integrate With other Businesses
Nota:
Identify information that interacts or uses and requires information from the automated business process
Integrate such systems with automated process to provide significant downstream cost and efficiency benefits.
5. Undertake Data Analysis of Internal Business Processes
Nota:
Link all internal documents with trading partners and internal systems to ensure the smooth flow of information. by linking them, allows the information to be transmitted efficiently across a network.
6. Establishing a pilot project with select partners
Nota:
Implement trial project and Test with a small number of partners.
7. Deployment of EDI
Nota:
Deploy the project to trading partners
Challenges
Telecommunications
Nota:
advanced and reliable telecommunication infrastructure
Initial Investment
Nota:
heavy initial investment in software and training
Skills
Nota:
considerable skills and know-how to implement and operate (Webster, 1995) which developing countries still struggle with and unfortunately when not in place can seriously slow down the diffusion rate