Customer

Customer

Technical specifications/availability/settings of TV/Network
1. Explained the functions/change the settings/sent a manual/
  1. More specific issue
    1. Ask Supervisor or Product manager
      1. Technical support /Poland
        Contact Customer back
Repair/ to need to ASC
1. HS
  1. Registration
    1. Send an email with repair number
2. Out of Warranty
  1. Contact ASC
3. Extended warranty by dealer
  1. Customer contact Dealer
    1. Contact ASC
4. Extended warranty by Panasonic
  1. Requierments: certificate or it must me product mentioned in document
    1. Registration HS
      1. Send an email with registration number
Marketing/Verification of out of warranty product, max. 1 month after/ Problems with ASCs/some claims
1. Ilona
  1. Contact Customer/client bak
Accessories
1. Contact ASC (basic)/ contact dealer (others)
Sales
1. Pass a contact on dealers or ASC
Profi products
1. ASC or pass contact of Bussiness support
2. Ilona
B2E
1. Paid
  1. Pass telephone contact or email
2. Unpaid
  1. pass an email adress

Resumen del Recurso

	Creado por David Mach6803 hace más de 9 años