Emotional Intelligence is
an behavioural model
created by Daniel
Goldman
Emotional Intelligence is
an important
consideration in human
resources, planning, job
profiling, recruitment,
interviewing and selection.
Emotional intelligence embraces two aspects of intelligence!
Understanding
yourself, your goals,
intentions, responses
and behaviour
understanding others and their feelings
emotional Intelligence: The five domains:
Knowing your emotions
Managing your emotions
Motivating yourself
Managing Relationships
recognising and understanding
other peoples emotions
Emotional Intelligence links
strongly with concepts of love
and spirituality: bringing
compassion and humanity to
work, and also to " multiple
intelligence" theory which
illustrates apeople process,
and the fact that everyone
has a value. nd measures the
range of capabilities