EMOTIONAL INTELLIGENCE

Descripción

LEADERSHIP & MANAGEMENT Mapa Mental sobre EMOTIONAL INTELLIGENCE, creado por wezzbox el 13/05/2013.
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Mapa Mental por wezzbox, actualizado hace más de 1 año
wezzbox
Creado por wezzbox hace más de 11 años
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Resumen del Recurso

EMOTIONAL INTELLIGENCE
  1. THEORIES
    1. Mayer & Salovey
      1. FOUR ELEMENTS to EI
        1. 1. Identifying emotions
          1. the ability to perceive emotions in self and others
            1. as well as in objects and art
          2. 2. Using emotions
            1. the ability to use and generate emotions
              1. to communicate
                1. or employ them in creating or thinking
              2. 3. Understanding emotions
                1. the ability to understand emotional information
                  1. how emotions progress and combine
                    1. to reason about the emotionsl
                  2. 4. Managing emotions
                    1. ability to regulate emotions in self and others
                      1. so as to promote personal growth and understanding
                2. Daniel Goleman
                  1. 1. Personal competence model
                    1. RECOGNISING
                      1. personal emotions
                        1. strengths
                          1. limitations
                            1. capabilities
                              1. impulses
                                1. resources
                                2. E.I. RELIES ON
                                  1. self-confidence
                                    1. self-management
                                      1. conscientiousness
                                        1. initiative
                                          1. adaptability
                                        2. 2. Social competence model
                                          1. INVOLVES
                                            1. social awareness
                                              1. empathy
                                                1. recognising & meeting client needs
                                                  1. developing others' abilities
                                                    1. leadership
                                                      1. influence and persuasion
                                                        1. conflict management
                                                          1. teamwork
                                                    2. LEARNING E.I.
                                                      1. Motivation, Resilience, and conscientiousness are hardest traits to learn
                                                        1. use training that demands and develops each person's traits to the full
                                                          1. and develop coping strategies
                                                            1. minimise impact of personal limitations
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