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Bacharel em Ciência da Computação Governança de TI Flashcards on Untitled_1, created by larissab on 11/07/2013.
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governança de ti
governança de ti
bacharel em ciência da computação
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larissab
, updated more than 1 year ago
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Created by
larissab
over 11 years ago
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5 fases do ciclo de vida ITIL (LIVROS)
- Service Strategy - Service Design - Service Transition - Service Operation - Continual Service Improvement
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