16497886
Description
Flashcards by Elizabeth Poulin, updated more than 1 year ago
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Created by Elizabeth Poulin
almost 6 years ago
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| Question | Answer |
| Actions that do not give the desired result but provide the user with information that helps them achieve an overall goal. | Positive Consequence |
| Errors that result in a dead end, undo a positive consequence, send the user back to a starting point, or result in action that can not be reversed. | Negative Consequence |
| Errors that have no effect on task completion. | Neutral Consequence |
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