Created by Josh Humphries
over 5 years ago
|
||
Question | Answer |
Give an example of a good and a service | Good = Food Service = Dentist |
What is a need? | Something we can't live without such as food or water |
What is a want? | Something we do not need, but would like to have such as chocolate or an Iphone |
What are the five rights consumers have? | 1. The right to honest info 2. The right to choose 3. The right to value for money 4. The right to safety 5. The right to redress |
Name 3 responsibilities consumers have | - To know their rights - To educate themselves about consumer law - Keep all receipts |
Name four sources of consumer information | - Advertising - Salespeople - Showrooms - The internet |
Name five factors that influence our decisions when buying goods | - Needs - Price - Peers/family - Celebrities - Trends |
What is impulse buying? | Buying something in the spur of the moment. Example: Going into the shop to buy milk but coming out with a bar of chocolate, crisps and milk |
What are consumer resources? | Time, money, skill and information |
Want to create your own Flashcards for free with GoConqr? Learn more.