Leadership and Decision Making

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Flashcards on Leadership and Decision Making, created by Ben Armstrong on 06/06/2019.
Ben Armstrong
Flashcards by Ben Armstrong, updated more than 1 year ago
Ben Armstrong
Created by Ben Armstrong over 5 years ago
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Question Answer
Illusion of Control (Heuristics and Biases) tendency for human beings to believe that they can control or at least influence outcomes which they demonstrably have no influence over
Overconfidence (Heuristics and Biases) when a person has an overconfidence in their judgements, particularly when unsure
Anchoring & Adjustment (Heuristics and Biases) Failure to adjust estimates sufficiently from an initial anchor - different starting points yield different estimates
Availability (Heuristics and Biases) Images that are vivid, easily imagined, easily processed, or consistent with memory are seen more as reality
Representativeness (Heuristics and Biases) We judge the likelihood of an event based on how closely it fits our expectations - is not based on underlying probability.
Confirmation Bias (Heuristics and Biases) Nickerson (1998) one sided, case building process. deliberately selecting evidence that fits your hypothesis to shape facts.
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