Change Management

Which of the following is NOT a change agent function?

Confrontational function tells the manager what to do to correct a given situation.

Using [blank_start]confrontational function[blank_end] challenges the manager's thinking processes and assumptions.

A [blank_start]change agent[blank_end] is a specialist in organization development and facilitates the change brought about by the innovation.

One of the first models of change was proposed by [blank_start]Kurt Lewin[blank_end] in 1951.

Which of the following are a part of Lewin's stages of change?

One disadvantage of an internal agent is that they are familiar with the organization and its history, subtle dynamics, secrets, and resources.

[blank_start]Internal change agents[blank_end] may have previous relationships with other organizations which could lead to accusations of bias.

Which of the following are disadvantages of external change agents?

By reflecting in its own processes and consequently revises them for improved performance an organization is conducting the process of [blank_start]organizational development[blank_end].