Question | Answer |
What does ASPA stand for and when was it founded? | American Society of Personnel Administration 1948 |
What does AAI stand for and when was it founded? | ASPA Accreditation Institute 1975 |
Why was the ASPA founded? | Volunteer organization to define profession dealing with personnel mgmt, represent practitioners, and promote interest in larger business community. |
Why was the AAI founded? | To define a national body of knowledge for the profession and develop a program to measure knowledge. |
What does BOK stand for? | Body of Knowledge |
What are the BOKs determined by the HRCI? | - Business Mgmt and Strategy - Workforce Planning and Employment - Human Resource Development - Compensation and Benefits - Employee and Labor Relations - Risk Management |
What does SHRM stand for? | Society for Human Resource Management ASPA changed to SHRM to reflect changes in the profession |
What does HRCI stand for? | Human Resources Certification Institute AAI changed to HRCI to reflect changes in the profession |
What types of HR certifications exist today? | PHR - Professional in HR SPHR - Sr. Professional in HR GPHR - Global Professional in HR PHR & SPHR - CA - California specific certification |
What does Business Management and Strategy encompass? | Big picture of organization requiring: - understanding of overall business - basic knowledge of other functions - ability to interact and work effectively with other functional areas - HR contributes/support organizational goals |
What does Workforce Planning and Employment encompass? | Covers activities related to planning for and managing entry and exit from organization. - workforce requirements - recruitment/selection - developing brand - managing records - succession planning |
What does HR Development encompass? | Programs to ensure individuals possess required knowledge, skills, and abilities. - Training - Development - Change - Performance Management |
What does Compensation and Benefits encompass? | Focuses on development, implementation, and maintenance of all forms of comp and benefits systems. - recognition - work life - performance/career growth |
What does Employee and Labor Relations encompass? | Practices for building positive employment relationships in union and non-union environments. - employee relations programs - dispute-resolution - collective bargaining |
What does Risk Management encompass? | Broadening programs to reduce/eliminate organizational risks from health, safety, and security issues. - lack of training - high turnover - failure to plan succession - legal non compliance |
What are the PHR eligibility requirements? | 1 yr exp - Master's or higher 2 yrs exp - Bachelor's or higher 4 yrs exp - Less than Bachelor's |
What are the SPHR eligibility requirements? | 4 yrs exp - Master's or higher 5 yrs exp - Bachelor's or higher 7 yrs exp - Less than Bachelor's |
What is the recertification requirement and process for PHRs and SPHRs? | Req: Every 3 years 1.) retake exam 2.) complete 60 credit hours during 3 yr period |
How is the PHR/SPHR exam developed? | Exam questions are termed "items" 2 panels of SPHR professionals trained in writing test items meet twice a yr to review 50 questions they wrote. Items undergo item writing panel and item review panel. |
How is each exam item structured? | Each item consists of a stem (aka premise) and four possible answers. One is the best answer, the rest are distractors. |
How many questions are in the exam and how much time is given to complete the exam? | 175 multiple choice questions 25 dummy questions 150 scored Passing Score = 500 Time allotted: 3 hours |
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