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3221537
business correspondence
Description
MAPA MENTAL BUSINESS CORRESPONDENCE
No tags specified
business letter
business documents
essential features
Mind Map by
estefanycardenas
, updated more than 1 year ago
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Created by
estefanycardenas
over 9 years ago
33
0
0
Resource summary
business correspondence
The 5 C principles
Clear
Corteous
Complete
Correct
Consice
A businessman writes and receives letters in his day to-day transactions.
Writing style of business documents
Audience
Purpose
Types of communication
Types of business documents
Importance of business correspondence
Help in maintaining proper relationship
Inexpensive and convenient mode
Create and maintain goodwill
Serves as evidence
Help in expansion of business
Essential features of a good business letter
outer features
Quality of paper
Color of the paper
Size of the paper
Folding of letter
Envelope
Inner features
Simplicity
Clarity
Accuracy
Completeness
Relevance
Courtesy
Neatness
Types of business letter
Acknowledgment letter
Order letter
Refusal letter
Quotation letter
Complaint letter
Adjustment letter
Business letter
Media attachments
298fcd06-3c8b-4264-8e96-cb8dda680538 (image/jpg)
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