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Etiqueta social e profissional na atuação do recepcionista

Description

Postura social e profissinal
Gabriely Vaz
Mind Map by Gabriely Vaz, updated more than 1 year ago
Gabriely Vaz
Created by Gabriely Vaz over 8 years ago
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Resource summary

Etiqueta social e profissional na atuação do recepcionista
  1. REATIVAS
    1. EDUCAÇÃO
      1. MANTER A CALMA
        1. A RAZÃO É DO CLIENTE
        2. PROATIVAS
          1. TER BOAS ATITUDES ANTES COM O CLIENTE
            1. EXPLICAR PARA O CLIENTE
              1. SER PRESTATIVO
              2. ATIVAS
                1. BOA APRESENTAÇÃO PESSOAL
                  1. SER SIMPÁTICO/BEM HUMORADO
                    1. COMUNICAÇÃO ADEQUADA
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