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Listening Skills

Description

Mind Map on Listening Skills, created by evismart27 on 15/05/2016.
evismart27
Mind Map by evismart27, updated more than 1 year ago
evismart27
Created by evismart27 over 8 years ago
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Resource summary

Listening Skills
  1. Types of Listening
    1. Active
      1. Selective
        1. Emphatic
          1. Ignoring
          2. How to Listen?
            1. Be silent
              1. Show interest
                1. Empathize
                  1. Ask questions
                    1. Maintain eye contact
                      1. Practice listening
                        1. Listen creatively
                        2. Stages
                          1. Hearing
                            1. Focus on mesage
                              1. Comprehending and interpreting
                                1. Analyzing and valuating
                                  1. Responding
                                    1. Remembering
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