PASSION

Description

Learning is a lifelong journey & without it we have no excellence.
Ashley Patton
Mind Map by Ashley Patton, updated more than 1 year ago
Ashley Patton
Created by Ashley Patton almost 8 years ago
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Resource summary

PASSION
  1. Competency
    1. Understand the product behind the product
      1. EX: Just selling/assisting in insurance policies or peace of mind?
      2. Skills needed to do their best
        1. Technical & relationship aspects
        2. LEADERSHIP DEVELOPMENT
          1. Ownership
            1. Everyone gives BEST
              1. 100% responsibility for their job
                1. Personal value
                  1. Build TRUST
                  2. Employees are only as engaged as they see their manager/supervisor
                    1. Mentoring
                      1. New employee mentoring
                        1. Chronos Iphone app
                          1. Interns assigned mentors in summer
                            1. List of mentors employees can go to
                          2. Communication
                            1. Support system (mgr.)
                              1. "Work made fun - gets done!"
                                1. Clear roles & expectations
                                  1. Perceptions
                                    1. Be present with people
                                      1. Recognition
                                        1. Appreciation
                                        2. PROFESSIONAL DEVELOPMENT
                                          1. Flexibility
                                            1. Helps us respond to unique situations whenever & wherever they occur
                                              1. Deal & manage change in practical and efficient manner
                                                1. Doing what's right for situation
                                                2. Coaching
                                                  1. Work with employees to solve performance problems
                                                    1. Improve employee performance
                                                      1. Continuously improve skills, experience, ability to contribute
                                                    2. Inspire with energy, enthusiasm & caring
                                                      1. Zest for Life
                                                        1. Desire for personal excellence
                                                          1. See life & work as Opportunities
                                                            1. Attitude
                                                              1. Not to choose "ordinary" by default
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