Small Scale Event Permit Application Process

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Mind Map on Small Scale Event Permit Application Process, created by andrea chick on 28/08/2017.
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Mind Map by andrea chick, updated more than 1 year ago More Less
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Created by andrea chick over 7 years ago
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Resource summary

Small Scale Event Permit Application Process
  1. Inquiry
    1. Sent to NCC Event Permits Email
      1. Filed into "New Applications" folder. Often sent by the contact center.
        1. Time: 1-2 Days
      2. Application Print Off
        1. Lakshna/Andrea
          1. Printed off with the date received and event date outlined on the top
            1. Time: 1 day
          2. Consultation/Detail Confirmation
            1. Lakshna
              1. Calls client to confirm details such as: location, date, time, infrastructures, electrical access etc,.
                1. Time: 2-3 days post-inquiry
              2. Tentative file establishment
                1. Lakshna/Andrea
                  1. Event included in the network, Outlook Calendar, CRM tracking sheet. Submitted application and supporting documents are included in the event file
                    1. Time: 1 day post-consultation
                  2. Create Permit #
                    1. Lakshna/Andrea
                      1. Generated in IAMIS. Added to CRM tracking sheet
                        1. Time: 2 weeks post-inquiry
                      2. Site specifications and requirements
                        1. Tiera
                          1. Line locates, road closures, barricade plans, traffic management plans, grass cuts, sprinkler head locates are all determined
                            1. Time: Up to 1 week
                          2. Confirmation with Contractors (if applicable)
                            1. Tiera and/or Sylvie
                                1. Time:
                              1. 'Considerations' Development
                                1. Lakshna
                                  1. Email sent with confirmation of event, details of the event, and next steps to finalize the permit process
                                    1. Time: 1 day
                                  2. Receive Payment/Insurance
                                    1. Lakshna/Andrea
                                      1. When payment/insurance is received, it is then included in the CRM tracking sheet and the Receivables folder of the NCC email
                                        1. Time: undetermined
                                      2. Draft Permit
                                        1. Lakshna/Andrea
                                          1. Permit is generated in IAMIS according to the considerations sent out
                                            1. Time: 1 day
                                          2. Draft Editing Process
                                            1. Sylvie
                                              1. Event details and 'Schedule B' are reviewed and edited with further confirmed details
                                                1. Time: 1 Day
                                              2. Finalized Unsigned Permit
                                                1. Lakshna/Andrea
                                                  1. Draft is edited with changes. Final copy is printed to be given to sign
                                                    1. Time: 1 Day
                                                  2. Permit sent to client for signing
                                                    1. Lakshna/Andrea
                                                      1. Email is sent to client with permit attached for clients signature
                                                        1. Time: 1-3 Days
                                                      2. Permit is returned
                                                        1. Lakshna/Andrea
                                                          1. Permit is returned and printed off
                                                            1. Time:
                                                          2. NCC Staff signing
                                                            1. Sylvie/Bruce
                                                              1. Signatures by NCC finalize the document
                                                                1. Time: 1 Day
                                                              2. Payment/Insurance Confirmation
                                                                1. Lakshna/Andrea
                                                                  1. Checking for all necessary documents, payments (including performance bond) and insurance before finally sending out the final permit. If missing, client is contacted for immediate action
                                                                    1. Time: 1 Day
                                                                  2. Final Permit Sent to Client
                                                                    1. Lakshna/Andrea
                                                                      1. Scanned and sent via email
                                                                        1. Time: 1 Day
                                                                      2. EVENT
                                                                        1. Post-Event
                                                                          1. Tiera
                                                                            1. Only if required, but rare at this scale
                                                  3. Pre-event (if needed)
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