Filed into "New
Applications"
folder. Often
sent by the
contact center.
Time: 1-2 Days
Application Print
Off
Lakshna/Andrea
Printed off with
the date
received and
event date
outlined on the
top
Time: 1 day
Consultation/Detail
Confirmation
Lakshna
Calls client to
confirm details
such as: location,
date, time,
infrastructures,
electrical access
etc,.
Time: 2-3 days post-inquiry
Tentative file
establishment
Lakshna/Andrea
Event included in the
network, Outlook
Calendar, CRM tracking
sheet. Submitted
application and
supporting documents
are included in the
event file
Time: 1 day
post-consultation
Create Permit #
Lakshna/Andrea
Generated in
IAMIS. Added
to CRM
tracking sheet
Time: 2 weeks
post-inquiry
Site specifications
and requirements
Tiera
Line locates, road
closures, barricade
plans, traffic
management plans,
grass cuts, sprinkler
head locates are all
determined
Time: Up to 1 week
Confirmation
with Contractors
(if applicable)
Tiera and/or Sylvie
Time:
'Considerations'
Development
Lakshna
Email sent with
confirmation of
event, details of
the event, and next
steps to finalize the
permit process
Time: 1 day
Receive
Payment/Insurance
Lakshna/Andrea
When
payment/insurance
is received, it is
then included in
the CRM tracking
sheet and the
Receivables folder
of the NCC email
Time: undetermined
Draft Permit
Lakshna/Andrea
Permit is
generated in
IAMIS according to
the considerations
sent out
Time: 1 day
Draft Editing Process
Sylvie
Event details and
'Schedule B' are
reviewed and
edited with
further confirmed
details
Time: 1 Day
Finalized Unsigned Permit
Lakshna/Andrea
Draft is edited
with changes.
Final copy is
printed to be
given to sign
Time: 1 Day
Permit sent to
client for signing
Lakshna/Andrea
Email is sent to client
with permit attached
for clients signature
Time: 1-3 Days
Permit is returned
Lakshna/Andrea
Permit is
returned and
printed off
Time:
NCC Staff signing
Sylvie/Bruce
Signatures by
NCC finalize
the document
Time: 1 Day
Payment/Insurance
Confirmation
Lakshna/Andrea
Checking for all necessary
documents, payments
(including performance bond)
and insurance before finally
sending out the final permit.
If missing, client is contacted
for immediate action