Stakeholders expectation

Range of stakeholders
1. ISO Guide 73
2. CSFSRS
Stakeholder dialogue
1. Mutual understanding
2. Board responsibilty
3. Data for shareholders
  1. General
  2. Financial data
  3. CG and CSR
  4. Shareholder information
  5. Relevant news
4. Analysis of shareholders needed
Stakeholders and core processes
1. strategic, tactical and operational
  1. BS 31100
2. BPR appraoch
  1. Robust
  2. Time consuming
3. Internal & external
Stakeholders and strategy
1. delivered by core processes
2. Robust processes
3. long term success
Stakeholders and tactics
1. Different
2. Improvements
3. Financial in nature
4. Avoid unexpected surprises
Stakeholders and operations
1. Many different stakeholders
2. Internal and external
3. Suppliers
4. continuity of operations
5. Corporate governance model

Resource summary

	Created by helen_woolford over 11 years ago