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Application Monitoring

Description

Conversational guidance for exploratory conversations with customers having application problems.
S McG
Mind Map by S McG, updated more than 1 year ago More Less
made_of_bubbles
Created by made_of_bubbles over 10 years ago
S McG
Copied by S McG almost 7 years ago
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Resource summary

Application Monitoring
  1. Business Challenge

    Annotations:

    • And Australia -        Anzac Biscuits
    1. Business POV
      1. Biz Owner
        1. Continents
          1. France - Italy - England - Spain - Belgium - Hungary
        2. End User POV
          1. Foods
            1. Continents
            2. North America
              1. Foods
                1. Hamburgers - Taco - Bacon/Maple Syrup
                2. Continents
                  1. USA - Mexico - Canada
                3. Provision POV
                  1. Software Elements
                    1. Chorizo Sausage
                    2. Infrastructure
                      1. Cloud?
                  2. Cartoon Interperatations / Written Paragraphs
                    1. Describing
                      1. Do not just list
                        1. Provide characteristics and features
                        2. Explaining
                          1. Relate the cause and effect; make the relationships between things
                          2. TED
                            1. terminology
                              1. examples
                                1. definitions
                                2. 1 MARK = 1 SENTENCE
                                3. MATCHING TERMS AND DEFINITIONS
                                  1. Delivery POV
                                    1. Tooling
                                      1. Any existing tools?
                                        1. Tools we recommend?
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