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12805426
English for check-in agent
Description
This is the outline for the programm 'English for check-in agent - Level 1'
No tags specified
check-in
seat assignment
boarding
ground handling services at airport
none
Mind Map by
Olga Bezzabotnova
, updated more than 1 year ago
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Created by
Olga Bezzabotnova
over 6 years ago
Copied by
Olga Bezzabotnova
over 6 years ago
Copied by
Olga Bezzabotnova
over 6 years ago
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Resource summary
English for check-in agent
Introduction to online course
Forum
Tasks
Glossary
Tests
Meeting. Greeting. Boarding.
Good morning/afternoon/evening, Sir/Madam.
How can I help you? / Can I help you?
Can I see your boarding pass, please?
Welcome to the bus.
Thank you.
Have a nice flight! / Enjoy your flight!
Please, don't leave your children unattended!
Seat assignment
Is a window seat fine for you?
May I see your passport, please?
What is your final destination?
Would you prefer a window or an aisle seat?
Let me check.
Check in details
Where are you flying to today?
Your flight boards at gate number ten.
Have you already checked in online?
What is your flight number?
What is your final destination?
Hand luggage check-in
Do you have any hand luggage?
How many bags do you have?
Could you check the size of your bag over there, please?
Checked-in luggage
Please put it on the scale.
How many bags do you check in?
Your luggage is too heavy.
You have to pay extra charge. / You should pay excess luggage fee.
You can take some thing out.
I am afraid one of your bags is overweight.
Directions
Where is ...?
It is over there.
It is on the ground / first floor.
It is in the corner.
It is on your right / left.
It is next to ...
It is behind ...
preflight inspection / checkpoint
accessible toilet
boarding gate
VIP lounge
check-in desk number 6
Consolidation & Final Test
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