Workshops, Survey or Questionnaire, Brainstorming, Business Cases, Document Analysis, Estimation,
Financial Analysis, Functional Decomposition, Interviews, Item Tracking, Lessons Learned, Process
Modelling, Reviews, Risk Analysis and Management, Scope Modelling, Survey or Questionnaire,
Workshops.
Planning Approach, Formality and Level of Detail of Business Analysis Deliverables , Business Analysis
Activities, Timing of Business Analysis Work, Complexity and Risk, Acceptance
PLAN STAKEHOLDER ENGAGEMNET
Perform Stakeholder Analysis, Define Stakeholder Collaboration, Stakeholder Communication Needs,
Brainstorming, Business Rules Analysis, Document Analysis, Interviews, Lessons Learned, Mind
Mapping, Organizational Modelling, Process Modelling, Risk Analysis and Management, Scope
Modelling, Stakeholder List, Map, or Personas, Survey or Questionnaire, Workshops
PLAN BUSINESS ANALYSIS GOVERNANCE
Decision Making, Change Control Process, Plan Prioritization Approach , Plan for Approvals
Brainstorming, Document Analysis, Interviews, Item Tracking, Lessons Learned, Organizational
Modelling, Process Modelling, Reviews, Survey or Questionnaire, Workshops.
PLAN BUSINESS ANALYSIS INFORMATION MANAGEMENT
Organization of Business Analysis Information, Level of Abstraction, Plan Traceability Approach, Plan
for Requirements Reuse, Storage and Access, Requirements Attributes
Brainstorming, Interviews, Item Tracking, Lessons Learned, Mind Mapping, Process Modelling, Survey
or Questionnaire, Workshops.
IDENTIFY BUSIESS ANALYSIS PERFROMACE IMPROVEMNETS
Performance Analysis, Assessment Measures, Analyze Results, Recommend Actions for Improvement
Brainstorming, Interviews, Item Tracking, Lessons Learned, Metrics and Key Performance Indicators
(KPIs), Observation, Process Analysis, Process Modelling, Reviews, Risk Analysis and Management,
Root Cause Analysis, Survey or Questionnaire, Workshops,
Elicitation and Collaboration
Prepare for Elicitation
Understand the Scope of Elicitation, Select Elicitation Techniques, Set Up Logistics, Secure Supporting
Material , Prepare Stakeholders.
Brainstorming, Data Mining, Document Analysis, Estimation, Interviews, Mind Mapping, Risk Analysis
and Management, Stakeholder List, Map, or Personas,
Benchmarking and Market Analysis, Brainstorming, Business Rules Analysis, Collaborative Games,
Concept Modelling, Data Mining, Data Modelling, Document Analysis, Focus Groups, Interface
Analysis, Interviews, Mind Mapping, Observation, Process Analysis, Process Modelling, Prototyping,
Survey or Questionnaire, Workshops.
Confirm Elicitation Results
Compare Elicitation Results Against Source Information, Compare Elicitation Results Against Other
Elicitation Results,
Business Rules Analysis, Data Flow Diagrams, Data Modelling, Document Analysis, Functional
Decomposition, Process Modelling, Use Cases and Scenarios, User Stories
Prioritize Requirements
Backlog Management: , Business Cases, Decision Analysis, Estimation, Financial Analysis, Interviews,
Item Tracking, Prioritization, Risk Analysis and Management, Workshops.
Basis for Prioritization, Benefit, Penalty, Cost, Risk, Dependencies, Time Sensitivity, Stability,
Regulatory or Policy Compliance, Challenges of Prioritization, Continual Prioritization.
Business Cases, Business Rules Analysis, Decision Analysis, Document Analysis, Estimation, Financial
Analysis, Interface Analysis, Interviews, Item Tracking, Risk Analysis and Management, Workshops.
Approve Requirements
Understand Stakeholder Roles, Conflict and Issue Management, Gain Consensus , Track and
Communicate Approval
Acceptance and Evaluation Criteria, Decision Analysis, Item Tracking, Reviews, Workshops.
Strategy Analysis
Analyze Current State
Business Needs, From the top-down, From the bottom-up, From middle management, From external
drivers, Organizational Structure and Culture, Capabilities, and Processes, Technology and
Infrastructure, Policies, Business Architecture, Internal Assets, External Influencers, Industry
Structure, Competitors, Customers, Suppliers, Political and Regulatory Environment, Technology,
Macroeconomic Factors,
Benchmarking and Market Analysis, Business Capability Analysis, Business Model Canvas, Business
Cases, Concept Modelling, Data Mining, Document Analysis, Financial Analysis, Focus Groups,
Functional Decomposition, Interviews, Item Tracking, Lessons Learned, Metrics and Key Performance
Indicators (KPIs), Mind Mapping, Observation, Organizational Modelling, Process Analysis, Process
Modelling, Risk Analysis and Management, Root Cause Analysis, Scope Modelling, Survey or
Questionnaire, SWOT Analysis, Vendor Assessment, Workshops.
Define Future State
Business Goals and Objectives, Specific, Measurable, Achievable, Relevant, Time-bounded, Scope of
Solution Space, Constraints, Organizational Structure and Culture, Capabilities, and Processes,
Technology and Infrastructure, Policies, Business Architecture, Internal Assets, Identify Assumptions,
Potential Value.
Acceptance and Evaluation Criteria, Balanced Scorecard, Benchmarking and Market Analysis,
Brainstorming, Business Capability Analysis, Business Cases, Business Model Canvas, Decision
Analysis, Decision Modelling, Financial Analysis, Functional Decomposition, Interviews, Lessons
Learned, Mind Mapping, Metrics and Key Performance Indicators (KPIs), Organizational Modelling,
Process Modelling, Prototyping, Scope Modelling, Survey or Questionnaire, SWOT Analysis, Vendor
Assessment, Workshops.
Assess Risks
Unknowns, Constraints, Assumptions, and Dependencies, Negative Impact on Value, Risk Tolerance,
Risk-aversion, Neutrality, Risk-seeking, Recommendation,
Brainstorming, Business Cases, Decision Analysis, Document Analysis, Financial Analysis, Interviews,
Lessons Learned, Mind Mapping, Risk Analysis, and Management, Root Cause Analysis, Survey or
Questionnaire, Workshops.
Define Change Strategy
Solution Scope, Gap Analysis, Enterprise Readiness Assessment, Change Strategy, Transition States
and Release Planning.
Balanced Scorecard, Benchmarking and Market Analysis, Brainstorming, Business Capability Analysis,
Business Cases, Business Model Canvas, Decision Analysis, Estimation, Financial Analysis, Focus
Groups, Functional Decomposition, Interviews, Lessons Learned, Mind Mapping, Organizational
Modeling, Process Modelling, Scope Modelling, SWOT Analysis, Vendor Assessment, Workshops.
Requirements Analysis and Design Definition
Specify and Model Requirements
Model Requirements, Matrices, Diagrams, People and Roles, Rationale, Activity Flow, Capability, Data
and Information, Analyze Requirements, Represent Requirements and Attributes, Implement the
Appropriate Levels of Abstraction.
Acceptance and Evaluation Criteria, Business Capability Analysis, Business Model Canvas, Business
Rules Analysis, Concept Modelling, Data Dictionary, Data Flow Diagrams, Data Modelling, Decision
Modelling, Functional Decomposition, Glossary, Interface Analysis, Non-Functional Requirements
Analysis, Organizational Modelling, Process Modelling, Prototyping, Roles and Permissions Matrix,
Root Cause Analysis, Scope Modelling, Sequence Diagrams, Stakeholder List, Map, or Personas, State
Modelling, Use Cases and Scenarios, User Stories.
Verify Requirements
Characteristics of Requirements and Designs Quality, Atomic, Complete, Consistent, Concise,
Feasible, Unambiguous, Testable, Prioritized, Understandable, Verification Activities, Checklists.
Acceptance and Evaluation Criteria, Item Tracking, Metrics and Key Performance Indicators (KPIs),
Reviews.
Benchmarking and Market Analysis, Brainstorming, Document Analysis, Interviews, Lessons
Learned, Mind Mapping, Root Cause Analysis, Survey or Questionnaire, Vendor Assessment,
Workshops.
Analyze Potential Value and Recommend Solution
Expected Benefits, Expected Costs , timeline, maintenance costs, effort, physical resources, operating
costs, information resources, purchase and/or implementation ,human resources costs, Determine
Value, Assess Design Options and Recommend Solution, Available Resources, Constraints on the
Solution, Dependencies between Requirements.
Acceptance and Evaluation Criteria, Backlog Management, Brainstorming, Business Cases, Business
Model Canvas, Decision Analysis, Estimation, Financial Analysis, Focus Groups, Interviews, Metrics
and Key Performance Indicators (KPIs), Risk Analysis and Management, Survey or Questionnaire,
SWOT Analysis, Workshops.
Solution Evaluation
Measure Solution Performance
Define Solution Performance Measures, Quantitative Measures, Qualitative Measures, Validate
Performance Measures , Collect Performance Measures, Volume or Sample Size, Frequency and
Timing, Currency.
Acceptance and Evaluation Criteria, Benchmarking and Market Analysis, Business Cases, Data
Mining, Decision Analysis, Focus Groups, Metrics and Key Performance Indicators (KPIs),
Non-Functional Requirements Analysis, Observation, Prototyping, Survey or Questionnaire, Use
Cases and Scenarios, Vendor Assessment.
Acceptance and Evaluation Criteria, Benchmarking and Market Analysis, Data Mining, Interview,
Metrics and Key Performance Indicators (KPIs), Observation, Risk Analysis and Management, Root
Cause Analysis, Survey or Questionnaire.
Acceptance and Evaluation Criteria, Benchmarking and Market Analysis, Business Rules Analysis,
Data Mining, Decision Analysis, Interviews, Item Tracking, Lessons Learned, Risk Analysis and
Management, Root Cause Analysis, Survey or Questionnaire.
Benchmarking and Market Analysis, Brainstorming, Data Mining, Decision Analysis, Document
Analysis, Interviews, Item Tracking, Lessons Learned, Observation, Organizational Modelling, Process
Analysis, Process Modelling, Risk Analysis and Management, Roles and Permissions Matrix, Root
Cause Analysis, Survey or Questionnaire, SWOT Analysis, Workshops.
Recommend Actions to Increase Solution Value
Adjust Solution Performance Measures, Recommendations, Do Nothing, Organizational Change,
Reduce Complexity of Interfaces, Eliminate Redundancy, Avoid Waste, Identify Additional
Capabilities, Retire the Solution, ongoing cost versus initial investment, opportunity cost, necessity,
sunk cost.
Data Mining, Decision Analysis, Financial Analysis, Focus Groups, Organizational Modelling,
Prioritization, Process Analysis, Risk Analysis and Management, Survey or Questionnaire.